1/10

Saudi Arabian Airlines Review by T Hadid

(United Arab Emirates)

Trip Verified | Flight SV588, Jeddah-Dubai, 24th April 2024. I came for UMRA with my family and on our departure we faced tremendous difficulty at Jeddah Airport, we were first told to go to gate 27A and later it was changed to A45, by the time we reached to the gate it was 11:35am the person over-there was very cruel and rude, I was requesting him to allow as I am with my family and we were waiting at the gate earlier but he said no go to counter 25 and buy another ticket. On counter 25 there was a lady said you buy online ticket of any airline and we purchased FlyNas ticket and came but when we arrived at DXB Airport we did not receive our baggage. We are really disappointed as we spend extra 3,000 Dirhams buying FLYNAS ticket and our baggage did not arrive. We were having kids and there was one more family with infant and the mother was pregnant and even they suffered a lot, ideally Saudia Airline should have adjusted us in the other flight but they forced us to buy another ticket. We will never use Saudia in future.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteJeddah to Dubai
Date FlownApril 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no