Airline of the Year  

China United Airlines

Customer Reviews

2 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2 reviews
5/10
2 star Skytrax Rating
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2/10

"better not using toilets"

(Germany)

Verified Review | Beijing to Hailaer. What an airline. It's a low cost carrier. You'll get nothing aboard, not even a water. If you want one, you need to pay. Cabin a bit worn and sticky, better not using toilets. Not clean and a lack of soap. Cabin crew's English could be improved a lot. Crew members don't care if passengers doing phone calls while starting or landing or passengers tsnad up whil taxi. Not well organised.
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteBeijing to Hailaer
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
8/10

China United Airlines customer review

(Australia)

Beijing Nanyuan to Hohhot. China United is the only airline that uses Beijing Nanyuan a former military airport in the South of Beijing. The airport is easy to get to and flights in and out of Nanyuan do not seem to be subject to delays as serious as those at Beijing Capital. There's also very little taxiing. Check-in was quick easy but the check-in area is noisy and dilapidated. Toilets at the airport weren't great. The flight was on a newish 737 and the plane was clean. Service was friendly and the bacon wrap for breakfast was actually very nice. Take-off and arrival were both on schedule. I'd use China United again just to avoid the delays at Beijing Capital.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes