Cayman Airways

I like Cayman Airways and choose to fly CA when I travel MIA-GCM. However I am disappointed with the Frequent Flyer programme. I found it nigh impossible to check the status of my air miles and even if I had navigated to the site it would not have made any difference as when I tried to recover my password I got the response 'null' - clearly incorrect. I still haven't been able to get a reminder of my password. Help!

Flew Miami to Grand Cayman. Plane spotless and fa's some of the best I have ever encountered. Well done and keep it up

MIA-Grand Cayman return in Business. Check-in at MIA was disorganized. While there were several check-in agents on hand very few were interested in actually checking in passengers. I stood in the business class check-in queue which was a mistake because I was ignored. Finally I joined the Y class queue and was eventually taken care of. General state of check-in was apathy. Standard business class set-up with eight seats up front in the 737-300. Interior was reasonably clean and the small up-front cabin was spacious and comfortable. The flight left on time and arrived in GCM on time which is of primary importance (after safety I suppose). The in flight service was friendly and the "snack" was plentiful (cheese and fruit). Our bags came off the belt almost last as Miami had neglected to place priority baggage tags onto our suitcases (not the case leaving GCM so that our bags were first coming off the belt in Miami upon our return a few days later). Overall a reasonably priced business class ticket (very reasonable when compared to their only competitor on this route American Airlines). Service was good overall (better than American).

I flew earlier in the day from Vancouver to Miami via Houston with Continental Airlines on my way to the Cayman Islands. The service and overall experience with Cayman Airways as compared to Continental was night and day. Cayman Airways uses 25 year old 737-200's but you'd think they just rolled off of the assembly line. Sparkling clean great colour scheme tons of leg room and seat pitch and great on-board service. I got more food and beverages on the 75 minute flight from Miami to Grand Cayman than I did on the 4.5 hour flight earlier in the day from Vancouver to Houston with Continental. Cayman had an awesome cabin crew and a very friendly pilot that personally thanked and shook hands with every passenger as we de-planed. I have nothing but positive things to say about Cayman Airways!!