Bangkok Airways

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 412 reviews
7/10
4 star Skytrax Rating
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6/10

Bangkok Airways customer review

(United Kingdom)

BKK-USM-BKK. As PG and TG share this route between them they can dictate the relatively high prices. The lounge hardly provides a haven due to the fact that everyone on the flight has access and can become noisy and does not compensate for the overpriced flights. The equipment was clean however the crew on the flight to USM were a little indifferent. A small packaged snack is provided which is of poor quality and really not worth the trouble - particularly when it was virtually thrown into the lap of my wife. As competition is seemingly controlled I would prefer it if they charged a realistic price and got rid of all of the gimmicks.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(United Kingdom)

BKK-USM-UTP. Good flight to Samui on time and in a clean new aircraft. I was delayed on arrival to BKK and had to change my flight which Bangkok Airways did without a problem and for only a minor charge. The return flight to U-Tapao in the small prop was again on time and hassle free. The only problems with Bangkok Airways are the food served onboard is pretty poor and they are slightly overpriced. Apart from that Bangkok Airways is a good airline.
Seat TypeEconomy Class
Value For Money 12345
yes