✅ Verified Review
| I had the misfortune of flying Avior Airlines from Barcelona (Venezuela) to Miami on 8th November. Flight was scheduled to take off at 1630 and land at 1910. I had a connection at 2215 in Turkish airlines to Istanbul and then to Singapore. Just before boarding airlines announced a technical snag and announced a delay. I understand that such a scenario is possible with any airline, but what followed was traumatic for me. I asked the ground staff should I cancel my flight to Singapore for which they checked with their station manager in Miami and confirmed to me that, they will make arrangements to put me on next flight under their responsibility. They categorically told me that if I cancel from my end, no help will be extended from their side. Believing them, (should never have) I flew to Miami. Needless to say when I landed I was left high and dry with no one to help, no hotel stay and of course no flight tickets. On fighting with them, the whole day, they came with an excuse that time difference between two international flights should be 3 hour and 30 mins against my 3 hour and 5 mins. When i asked them for IATA rules or their company rules stating the same, they were unsuccessful in producing both.