✅ Trip Verified
| I have travelled with Atlasglobal from Moscow to Istanbul and return. I must say that this airline is actually really nice, but there were small issues that prevented me from giving them a 10/10 rating. SVO-IST was flown by a half-empty A321, which had great seat pitch and recline, plus everyone could select any row they liked due to the low-load factor. The cabin crew on this flight really shined, being friendly, generous and professional. Even though the flight was less than 3 hours long, a hot and delicious meal (the baklava was seriously out of this world!) was served, together with some complimentary and generously distributed wine and beer. The aircraft itself was very comfortable, but the seats were showing their age and not-so-perfect maintenance, and some parts were falling out. This airplane was 20 years old. Nevertheless, the crew's constant attention and perfect seat comfort made this one of the best flights in my life. IST-SVO was flown by an almost full A319 with completely different seats - slightly less comfortable, but still fine. Poor maintenance showed once again, since 2 out of 3 tray tables malfunctioned and would not stay in a proper position, and in some seats the recline buttons were pushed in, making it impossible to recline. Once again, the age of the aircraft was similar to the first one. The crew on this flight were polite and friendly, but they could not keep control of the rowdy and drunk passengers onboard. Some of them were yelling, drinking their own booze (despite there being plenty of free wine onboard), watching videos without headphones, and the crew did not step in. Moreover, they kept serving the drunk passengers additional alcohol, creating awful atmosphere onboard. The meal was warm and tasty once again, no complaints there. Overall, I feel like Atlasglobal is a very nice airline, especially considering the competition on this route (Pobeda, OnurAir and Pegasus Airlines don't offer free meals and drinks onboard, Aeroflot's service is slipping, and Turkish Airlines are usually overpriced) and the inclusion of a generous 30kg luggage allowance. I would fly with them again for a good price, but I would advise the management to control the cabin better - the return flight was unacceptable.