✅ Verified Review
| Harare to Johannesburg. I had a very bad experience with Air Zimbabwe and particularly the agent through which I bought my ticket - Geostar (a Portuguese agent). I booked a flight for 7am from Harare, and the flight was postponed indefinitely. Upon arriving at the airport, the front desk cashier demanded $50 airport taxes be paid in addition to the ticket that was already bought. Neither Geostar nor Air Zimbabwe bothered to inform me of the change in travel times. After requesting a refund, it has been 28 days of back and forth emails from the agent and the airline. No concrete answers or commitment. Just incorrect credit notes being sent to me.