Aigle Azur

BSL-ALG-BSL on A320 both legs. First time flown ZI and overall was an impressive experience. The cabin was quite clean and the seat was quite comfortable with good pitch. Warm and delicious meal for 2 hrs flight was a very good service. Another positive was the 30 kg free baggage for all economy class passenger.

Lyon to Oran. Two Airbus A320 are mainly dedicated for operations between Lyon ad Algeria. I would allow that the service tends to decrease. I can't stand how Aigle Azur operates "charter planes with high density configuration for regular flights between France and Algeria. It is unbearable to get sat so tight in those seating rows impossible to move or eat correctly.

I did some flights with Aigle Azur on Paris - Hassi Messaoud route (Algeria for those who are not familiar). This flight has only one type of customer: oil & gas people. I have found the service as fair overall crew friendliness and meals are actually in good category (crew friendlier then Air France). It's a pity Aigle Azur does not have baggage transfer handling agreement at CDG which means that each time we transit at CDG to / from other airlines we need to go through the immigration to recover our luggage no automatic transfer between Aigle Azur and other airlines at CDG (leading to LOSS of luggage at CDG for those not in the know such as in my case). I hope they could one day operate inside Algeria (the company owner is Algerian - French) since with the local monopoly by Air Algerie the service is non existent.

Have flown Paris Orly to Oran return several times over the last three months. Whilst there have been some delays this has not always been due to the airline. Air crew seem extremely helpful carrying children and baggage to seats etc. Overall service much better that I would have expected and a generous luggage allowance.