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Singapore Airlines Customer Seat Reviews

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Singapore Airlines
3.0 Star Rating: Fair
56 reviews


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SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A380

Date :   19 November 2014

Review by : K Lo (Hong Kong)

Comfort: 6/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The seat is very comfortable and the seat is well-cushioned and enough leg room for tall-people. As the flight is from Tokyo to LAX so the temperature is very high for non-Japanese. Wide selection for PTV and catering is very good and they have a good Japanese bento for inflight meal.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-300

Date :   19 November 2014

Review by : P Borschberg (Singapore)

Comfort: 1/10

Seat Layout

3x3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

SIA must have some of the smallest economy seats in the sky! I have had better ones in budget airlines. Very uncomfortable, narrow and not enough leg room. The only thing going for it was the size of the monitor.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-200ER

Date :   3 March 2014

Review by : Harsh Mehta (India)

Comfort: 8/10

Seat Layout

3x3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

B777-200ER: Economy Class. (BOM-SIN). Comfortable seats with quite satisfactory leg room. Recline angles need improvement as the seats must recline to comfort during long haul flights which seems to be missing.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A380

Date :   13 January 2014

Review by : J Barnes (UK)

Comfort: 1/10

Seat Layout

3x3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

These seats were very uncomfortable. They didn't seem to have any padding and were really hard. I had back trouble for a week after both trips London/Singapore, Singapore/London. The head rests were also uncomfortable. I travelled on the A380 in March 2012 and that one was better. A number of passengers were saying the same thing. Apart from that the plane felt very spacious and the service wonderful.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A380

Date :   12 January 2014

Review by : Michael Lovatt (UK)

Comfort: 2/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The A380 economy seat even in the $50 surcharged premium seats are fitted with very thin cushions to save weight. They are ok for a short flight of 1-2 hours but not at all comfortable for 13 hours long haul.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A330-300

Date :   12 January 2014

Review by : Huy Vu (Vietnam)

Comfort: 10/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Singapore-Male. The seat is quite comfortable with wide space. The entertainment is excellent with latest movies and music, I can keep track where I am by flight information. The food is good, not good as Malaysia Airlines but the attitude of the crew when they serve you meals is excellent.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A380

Date :   21 April 2013

Review by : R Woodward (Australia)

Comfort: 5/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

First of all, if you are planning on flying the A380 with SQ, I would suggest you get in early and book an upper deck seat. The cabin is much quieter than the main deck, making it easier to sleep etc on long trips. The aircraft appeared to be new and was very clean and tidy inside. As for the seating itself, economy class is not as comfortable as I expected, with the seats feeling somewhat smaller and more cramped then the cozy older generation seats in the SQ B777-200 that flies from Singapore to Manila. The entertainment system, food, customer service however were all excellent on all my SQ flights. Being a rather small asian framed person, I think it would be quite difficult for a 6ft European to travel long distances in the SQ A380 economy class, but I doubt any other carriers would offer anything better without having to pay for business class. In terms of seat width, legroom and access, these seats felt no better than the Jetstar A330 that also flies Melbourne-Singapore. All in all, I would probably take SQ again on my next business trip to Asia, given their competitive pricing at the moment (SQ is at least $300 cheaper than Philippine Airlines when travelling between Aus and Phil). Changi airport is always a pleasure to use and as mentioned before, the customer service with SQ is very good on and off the aircraft.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A380

Date :   22 January 2013

Review by : I Hamilton (Australia)

Comfort: 7/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I was pleasantly surprised at the level of comfort of the cattle class seating. I was travelling with my wife and we were fortunate enough to have a row of 3 seats to ourselves on both legs of the flight. While this allowed us a deal more comfort, I have not factored this into this review. My score is based on the overall comfort of a single seat. The A380 is a very comfortable and quiet aircraft, service of cabin staff was exceptional, food was good however, the entertainment selection onboard was perhaps not as varied as I had expected.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A380

Date :   18 January 2013

Review by : A Percy (UK)

Comfort: 3/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

We were put in the downstairs cabin - real cattle class. When the person in front reclined their seat when I was eating, the tray hit my stomach. I am not a big person. Screen was so close to my eyes it gave me a headache after less than an hour. Getting out was a real challenge even though I had an aisle seat. There was no room to stand upright or even close to upright, so I was at an angle of 45 deg and had to support my weight on one arm. Very disappointed.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A380

Date :   1 January 2013

Review by : Martin Dufton (Australia)

Comfort: 1/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I don't get it. The best plane and they come up with the single worst most uncomfortable seats ever. Not sure what they were thinking but next holiday we are going Qatar Airways simply for the comfort factor.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A380

Date :   24 December 2012

Review by : Jacques Zimmer (France)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Frankfurt-Singapore return. Very hard seat on upper deck, poor recline, very uncomfortable, impossible to sleep.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - A380

Date :   23 October 2011

Review by : James Stirling (UK)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Singapore Airlines split my family up, despite booking several months in advance for a round trip from Heathrow to Singapore. The plane is quiet, and food was quite good too. I thought the seating was poor because it is obviously designed with no thought to Westerners that are tall or full bodied, and seat legroom is worse than other airlines. The service from the cabin crew was clinical and without a smile most of the time. In future I will not use Singapore Airlines.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   23 October 2011

Review by : Dan Benhamou (Singapore)

Comfort: 1/10

Seat Layout

3x3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I got the last seat on the plane, furthest back. Avoid this seat at all cost - no seat recline at all! Conclusion, unless you are in first or business class, go somewhere else and do not pay a premium for a company which in fact, does not provide you any extra service / experience.



SINGAPORE AIRLINES ECONOMY CLASS SEAT REVIEW - A330

Date :   23 October 2011

Review by : James Lo (Indonesia)

Comfort: 6/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Similar to some earlier comments, the seats were really hard unlike SQ's 777-300ER that I normally flew. The only advantage of flying this A380 is you notice less noise on the cabin. The mood lighting was not that great because it was set only to red and orange LED all the time. My seat was on the upper deck, with less seats and less people. I think it is always better to choose such seats. Being seated at the last two rows nearby the toilet (82E) might not be really pleasant due to the smell.



SINGAPORE AIRLINES A380 ECONOMY CLASS SEAT REVIEW  - 6 September 2011 by  U Sugianto (Singapore)

AIRCRAFT :       A380

PAX SIZE :   Medium

LAYOUT : 3x3x3

POSITION :   Window

PAX RATING :    2/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

The new SQ seats are hard. I fly regularly the SIN-Paris leg on Economy and after 5-6 hours my rear is just numb, I have to get up to let the blood flow. Not only is the seat hard, but the extremely limited incline of the backrest only allows your back to rest in a technically still sitting position. And that is hard for a 12-13 hour journey. I don't understand how SQ could have gotten this part so wrong.




SINGAPORE AIRLINES BOEING 777-200ER ECONOMY CLASS SEAT REVIEW  - 29 July 2011 by  Calvin Nagra (New Zealand)

AIRCRAFT :       BOEING 777-200ER

PAX SIZE :   Medium

LAYOUT : 3x3x3

POSITION :   Aisle

PAX RATING :    8/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

B777-300ER AKL-SIN and B777-200ER SIN-DEL. The 777-200 Economy Class seat was nice and square shaped meaning that it was not narrow like the new Singapore Airlines Economy Class. And it had more leg room and better lumbar support. I think the older Economy Class is much better than the new one.




SINGAPORE AIRLINES A330 ECONOMY CLASS SEAT REVIEW  - 24 May 2011 by  Sue Howie (South Africa)

AIRCRAFT :       A330

PAX SIZE :   Medium

LAYOUT : 2x4x2

POSITION :   Window

PAX RATING :    4/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

Fell far short of the standards expected on Singapore Airlines. Two weeks later my knees still ache.




SINGAPORE AIRLINES A380 ECONOMY CLASS SEAT REVIEW  - 24 May 2011 by  Adam Guerin (UK)

AIRCRAFT :       A380

PAX SIZE :   Large

LAYOUT : 3x4x3

POSITION :   Aisle

PAX RATING :    9/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

I prebook my seat Row 42 or 43 as I use the toilets frequently due to a medical condition. I always find that the seats are solid yet not uncomfortable. Plenty of luggage storage above the seat and accessibility easy too. Egress from the seat is easy and the service is second to none.




SINGAPORE AIRLINES A330 ECONOMY CLASS SEAT REVIEW  - 7 April 2011 by  M Goh (Singapore)

AIRCRAFT :       A330

PAX SIZE :   Small

LAYOUT : 2x4x2

POSITION :   Aisle

PAX RATING :    6/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

Being small, I find the width of the seat quite uncomfortable. Did not recline my seat because of children seated behind. Once the seat in front is reclined, the space is even more restricted and stepping out of your seat proved more challenging. If I can help it, will not fly on A330 but unfortunately it's the kind of aircraft that SQ flies for the Taipei route.




SINGAPORE AIRLINES BOEING 747-400 ECONOMY CLASS SEAT REVIEW  - 6 April 2011 by  Casper Yap (USA)

AIRCRAFT :       Boeing 747-400

PAX SIZE :   Medium

LAYOUT : 3x4x3

POSITION :   Aisle

PAX RATING :    5/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

The 747 is an old product, I find the seats small compared to the newer 777 by SQ. I like the arm rests folds up, and I managed to lie flat over 4 seats.




SINGAPORE AIRLINES BOEING 777-300ER ECONOMY CLASS SEAT REVIEW  - 6 April 2011 by  J Weiss (Canada)

AIRCRAFT :       Boeing 777-300ER

PAX SIZE :   Medium

LAYOUT : 3x3x3

POSITION :   Aisle

PAX RATING :    5/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

The padding was thin and I needed to use the pillow as a lumbar support. The combination slide-forward/recline is a good compromise that limits intruding into someone's space when reclining your seat. I wish they would have stuck with the 34 inch pitch found on their 777-200's. Those extra two inches really do make a difference.




SINGAPORE AIRLINES A380 ECONOMY CLASS SEAT REVIEW  - 15 December 2010 by  Michael Laws (Australia)

AIRCRAFT :       A380

PAX SIZE :   Small

LAYOUT : 2x4x2

POSITION :   Middle

PAX RATING :    3/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

The flight attendants were very kind, and the food was good but the seats were like sitting on a rock. It was extremely cramped and I found it extremely difficult to sleep during the flight. I'm of a small stature and even I felt cramped. The in-flight pillows and blanket were scratchy. Their Boeing 777-300ER's are slightly better. If you ever go in economy, sit on the in-flight pillows to create blood flow but use your own pillow or a jacket for your head if you are going to try to sleep on the flight.




SINGAPORE AIRLINES BOEING 747-400 ECONOMY CLASS SEAT REVIEW  - 15 December 2010 by  Marshall Davies (Australia)

AIRCRAFT :       A380

PAX SIZE :   Medium

LAYOUT : 2x4x2

POSITION :   Middle

PAX RATING :    2/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

Cramped, narrow, hard seats made even more constricted by having the AVOD remote in the side of the armrest. After 2 hours of our MEL-SIN flight both my wife & I were uncomfortable & I resorted to sitting on my pillow for the remainder of the flight. Awkward to get out of during he flight due to the tight seat pitch.




SINGAPORE AIRLINES A380 ECONOMY CLASS SEAT REVIEW  - 23 June 2010 by  Catherine Harkess   (Singapore)

AIRCRAFT :       A380

PAX SIZE :   Medium

LAYOUT : 2x4x2

POSITION :   Middle

PAX RATING :    2/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

As a PPS Solitaire member, that flies extensively all over the world in all classes, I can say that the service has declined within the last 18 years. Find the new A380 economy seats incredibly hard and uncomfortable with poor pitch and lousy legroom for long journeys, far prefer the old seats. SQ heats the cabin more than comfortably. Seem to offer the same food for the same route month after month after month. Far too popular so no longer can get choice of seats, better value for money out there.




SINGAPORE AIRLINES A380 ECONOMY CLASS SEAT REVIEW  - 7 June 2010 by  John Burlin   (UK)

AIRCRAFT :       A380

PAX SIZE :   X-Large

LAYOUT : 2x4x2

POSITION :   Middle

PAX RATING :    6/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

I am 6'4 which is the only reason I am giving the seat a fair rating. It was at least as good as I expected and if I had not had my kids with me I could have gone for a preferred seat at a very low extra of $50.Be prepared to do lots of sideway sitting and stretching if you are 6' plus. SQ experience more than compensated for any legroom shortage though.




 

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