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Vietnam Airlines Business Class Lounge customer reviews

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a 3-Star Airline

   
 

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Vietnam Airlines
7.2 out of 10  7.2 out of 10
6 reviews



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VIETNAM AIRLINES BUSINESS CLASS LOUNGE REVIEW  - HANOI NOI BA AIRPORT

Date :   13 May 2014

Review by : Julie Ardagh (New Zealand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This lounge is in the new part of the airport (not the main Business Class lounge in the older part of the terminal). We were the only people in there, apart from staff, and it would have to be the worst lounge we have ever experienced. The food looked as if it had been there for hours and was all dried up and only luke warm. The staff were only interested in helping themselves to food and drink and as soon as they got back into their office they microwaved all the food they took, because it wasn't warm enough. They weren't the least bit interested in us and we couldn't believe the poor attitude they had.



VIETNAM AIRLINES BUSINESS CLASS "ORCHID" LOUNGE REVIEW  - HO CHI MINH CITY AIRPORT

Date :   13 May 2014

Review by : M Hay (France)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Some food available - noodles, curry, some snacks in wrappers. Extensive soft drinks, 4 types of wine (2 almost completely undrinkable) and many choices of beers. Good wifi, comfortable chairs and not overcrowded. No showers available. Overall this is a pretty basic lounge and none of the food or beverages on offer really interested me, but it was a pleasant enough place to spend a six hour layover - showers would have been nice.



VIETNAM AIRLINES BUSINESS CLASS LOUNGE REVIEW  - HO CHI MINH CITY AIRPORT

Date :   1 August 2013

Review by : A Bencke (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Slightly shabby and old style chairs, no showers for those coming off overnight flights. Food not enticing, who eats partly cooked carrots? A curious mix of Asian and western foods meant that for the most part little appealed . The mouse baits visible in front of the plate glass window are not a good look. Staff tried to please but often misunderstood the question. Internet worked well unlike the Hanoi business lounge a month earlier . Charging iPad and iPhones possible at one location. Seemed to be a lot of staff doing nothing behind the bar counter.



VIETNAM AIRLINES BUSINESS CLASS LOUNGE REVIEW  - HO CHI MINH CITY AIRPORT

Date :   30 May 2013

Review by : S Barnetson (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Business class lounge was clean reasonable selection of cold and hot. Average selection of spirits and wine. Good wifi, no showers but clean toilets and massage chairs with good view of tarmac.



VIETNAM AIRLINES BUSINESS CLASS LOUNGE REVIEW  - HANOI & HUE AIRPORTS

Date :   28 November 2011

Review by : A Pedersen (Vietnam)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounges are well equipped with soft drinks, beer, snacks, hot dishes (but mainly very boring industrial food, no tasty real food). Nice seating. I once spotted rats in the domestic lounge in Hanoi and heard from others that they are pretty frequent. Lounge in Hue have water all over the floors when rains are hefty. Internet free and works with fairly high speed. Nice smokers’ rooms. No showers except in the international lounges, and of very poor quality.



VIETNAM AIRLINES GOLDEN LOTUS BUSINESS CLASS LOUNGE REVIEW  - HO CHI MINH CITY AIRPORT

Date :   5 September 2011

Review by : R Vogt (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Nice and quiet lounge with a good view to the apron. Excellent choice of food and beverages. Free Wifi is also available.






 

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