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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world |
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Asiana Airlines First Class and Business Class Lounge customer reviews
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ASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW - INCHEON INTERNATIONAL AIRPORT |
Date : 29 April 2013 |
Review by : H Y Kim (South Korea) |
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Nothing changed since I was start using with the lounge in 2010. They only serve little food for their
guest. Asiana need to change their lounge service. I think they need to change this, better to show
their inflight menu.
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ASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW - INCHEON INTERNATIONAL AIRPORT |
Date : 14 February 2013 |
Review by : Anthony Sarantos (Australia) |
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Clean and spacious with friendly staff was my experience in the Asiana Business Lounge at Incheon. Good
mix of food options in a buffet style and drinks were plentiful (alcoholic beverages were perhaps a
little limited but onboard wines made up for it). Nice shower rooms available to use, good variety of
chairs and the lighting created a relaxing atmosphere. Pleasant venue to relax in before long flights.
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ASIANA AIRLINES FIRST CLASS LOUNGE REVIEW - INCHEON INTERNATIONAL AIRPORT |
Date : 7 February 2013 |
Review by : Christine Fitzgerald (Australia) |
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Excellent state of the art facility to relax in before long haul flight. Lounge design was very
attractive and made to look like a European library and the grand piano added a nice touch. Lighting
pleasant and plenty of comfortable loungers, massage chairs and relaxation rooms were offered. Food and
beverages were excellent and much like those served onboard with both hot and cold options. Toilets and
shower facilities were very clean and expensive bathing products were offered. Convenient locations to
do some work and free wifi was also available. Staff service very pleasant.
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ASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW - INCHEON INTERNATIONAL AIRPORT |
Date : 7 November 2012 |
Review by : Kalle Persson (Australia) |
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An okay interior but some of the chairs are in substandard condition. Remember that ICN is Asiana's hub
and I was expecting more. Food that was offered is not good. Two choices plus noodles. Only four
choices of hard liqueur.
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ASIANA AIRLINES FIRST CLASS LOUNGE REVIEW - INCHEON INTERNATIONAL AIRPORT |
Date : 5 October 2012 |
Review by : K Parsonson (Australia) |
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Asiana's Incheon First class lounge was certainly above average although I expected more considering it
is their main hub. The lounge is spacious and luxurious with modern facilities. The shower rooms and
toilets were pleasant and maintained well. The staff were immaculately presented and their service was
exceptional. The main let down was the substandard food. Although there were still quality food and
wine on offer, it was nothing spectacular and the options seemed quite limited. Nonetheless the lounge
is comfortable and allows for plenty of relaxation which is the main thing.
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ASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW - INCHEON INTERNATIONAL AIRPORT |
Date : 18 September 2012 |
Review by : D Paik (Australia) |
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First time to use this lounge around 5 pm yesterday and it was fairly crowded. It provided us more
than adequate facilities. Overall, above average.
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ASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW - SEOUL INCHEON AIRPORT |
Date : 29 May 2011 |
Review by : Barry Bourke (New Zealand) |
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Very disappointed with Incheon Asiana business lounge. Limited food variety, not enough
showers, tired furniture. Attentive staff, but its what they have to work with.
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ASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW - BUSAN AIRPORT |
Date : 4 May 2011 |
Review by : C Dickens (USA) |
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Located on the 2nd level of the departure area, the lounge is a windowless, spacious room with
a self serve bar offering beer, hot/cold beverages and mediocre snacks. Private lavatory
without any shower facility.
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ASIANA AIRLINES (SWISS) BUSINESS CLASS LOUNGE REVIEW - NEW YORK JFK AIRPORT |
Date : 14 February 2011 |
Review by : R Rouse (UK) |
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Clean and tidy lounge with comfortable seating, this lounge is operated by Swiss Intl Air Lines. No real choice of food except a few cakes, and
a pretty poor excuse of a shower. Asiana could do with using a much better lounge to compliment their great airline. The lounge is also before security!
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ASIANA AIRLINES FIRST CLASS LOUNGE REVIEW - SEOUL INCHEON AIRPORT |
Review by : A Gascoyne |
Date : 2 September 2010 |
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Mock European Manor is a little too mock, but this is Korea. Friendly and attentive staff.
Food for a first class lounge was mediocre. A lukewarm beef dish and a lukewarm prawn dish
(these were the better dishes). Only wine was Californian Chardonnay, although Moet was on
offer too. Seating is comfortable, massage chairs excellent and internet connection was very
fast - shame seats do not have laptop power outlets. Lacking day beds. Overall compared to
Swiss or Lufthansa first class lounges in FRA or ZRH, this is lounge is lacking behind.
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ASIANA AIRLINES BUSINESS CLASS "STAR ALLIANCE" LOUNGE REVIEW - T1 LONDON HEATHROW AIRPORT |
Review by : Jim Reid |
Date : 30 May 2009 |
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This needs a real sort out. Claustrophobic in the low ceilinged area, the high ceilinged area
is like being in a 3rd rate hospital waiting area. Seats uncomfortable, food average, drinks
range very average.
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ASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW - SEOUL INCHEON AIRPORT |
Review by : R Gamba |
Date : 30 May 2009 |
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Perfect lounge except for the very limited food offering. Shower rooms equipped with brand
names amenities. Definitely one of the best airline lounges in Asia.
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ASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW - SEOUL INCHEON AIRPORT | |
Review by : G Cassie | Date : 1 May 2009 |
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We transferred through Incheon. On the inward journey we spent a few hours at the lounge in
terminal 1 - on the return the lounge in terminal 2. While they are both decorated and laid
out similarly, terminal 2 is newer. The shower rooms are a little nicer, the layout a littler
more varied, and the business centre much bigger. While Seoul has a phenomenally spacious,
efficient, and relatively pleasant airport, there is more shopping in terminal 1 than 2. I
compared duty free prices though, and while there are savings on alcohol and tobacco, many
cosmetics and clothing were exactly the same as mall prices in Canada. Some of the areas
Asiana could improve would be the inordinate announcement of flights; there is no escape from
the PA. The quiet relaxing area, is near the showers and bathrooms and cleaners area, so
there is always a din. The food offerings varied, sometimes generous — roast pork, hot soup,
vegetable salads — to scant, such as sandwiches, lettuce and dried noodles. Drink options not
great not bad; no decent wine. Very pleasant staff.
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ASIANA AIRLINES FIRST CLASS LOUNGE REVIEW - SEOUL INCHEON AIRPORT | |
Review by : M Lasser | Date : 28 February 2009 |
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Stunning facility. It's modeled to look like a comfortable manor library with shelves of
books, attractive lighting and a baby grand piano! Several relaxation rooms with loungers.
several more with state of the art massage chairs. A TV/DVD room with large flat panels.
Catering includes Korean tea service with traditional snacks, cold bar with smoked salmon and
duck, hot bar with lamb and lobster thermadore. I wish the inflight catering was this good!.
Excellent drink selection with proper barware. Business center with three fast computers.
Showers and toilets with state of the art Toto technology (a translation card here would have
been helpful!).
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ASIANA AIRLINES BUSINESS CLASS
LOUNGE - MANILA AIRPORT |
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User: Norman Sutherland |
Date of use: 3 November 2007 |
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This lounge is about as old as the airport itself, but is clean, well furnished and has a perfectly
good range of facilities. Food and drinks choices are fine and the staff are helpful and efficient.
A quiet oasis of comfort in an otherwise terrible airport.
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