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Mexicana Airlines Business Class Lounge customer reviews

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Customer Lounge Review scoring : Mexicana Airlines
2.0 Star Rating: Poor
4 reviews

 



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MEXICANA AIRLINES BUSINESS CLASS LOUNGE REVIEW  - MEXICO CITY AIRPORT

Review by : A Kuhlman

Date :   31 July 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Unimpressive lounge. I asked BA which would be the better lounge to use, and they recommended the Mexicana. I have also visited the AA lounge, but they are both at a par and they are more like rest areas rather than lounges. The lounge does not have a good selection of snacks / food at all and it is not really self service, you have you to wait of ask a member of staff to bring you something, which is inconvenient and puts on the pressure to tip (customary). There is a much better selection of food and drinks (Starbucks) in the main terminal in the food court on the second floor. Ok, so you have to pay for it, but you are not missing much if you skip the Mexicana lounge. Also, both lounges are far away from the BA gate and are very difficult to find. Alternatively, go to the Hilton hotel lounge in the reception area, make yourself comfortable, order some snacks or food and get free WIFI access from the reception.



MEXICANA AIRLINES "PLAZA PREMIUM" LOUNGE REVIEW  - VANCOUVER AIRPORT

Review by : Paul Vernall

Date :   15 July 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

The lounge is located past security beside the duty free store and is well signed. Relatively spacious and comfortable seating with views of the runway. Staff were friendly and the lounge was clean and tidy. Washrooms were clean, however there are no shower facilities. Food was limited to snacks and drinks. An average selection with nothing very impressive or notable. A quiet place to relax before the flight.



MEXICANA AIRLINES FIRST CLASS LOUNGE REVIEW  - MEXICO CITY AIRPORT

Review by : Stephen Lloyd

Date :   15 July 2009

Lounge Comfort

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Bar & Beverages

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A real let down of a lounge. No natural light, small "director" type seating with plastic feel, nothing really to relax in, with a small selection of snacks and drinks. Fortunately BA passengers can also use the AA business lounge a floor below which is actually better than the first class option.



MEXICANA AIRLINES BUSINESS CLASS LOUNGE REVIEW  - MEXICO CITY AIRPORT

Review by : Clive Drake

Date :   3 November 2007

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

As Business Class lounges go this is the best I have visited in over 20 years of International travel. The best element was that one entered the lounge land side and exited to the terminal through a "private" security control. We were flying on an internal Mexico City / Cancun flight and given the heaving masses outside - this was a dream. Inside the whole place was immaculate, clean, freshly cleaned toilets, decent snacks (not like the junk in American Airlines lounge), good seats and excellent internet access. The staff were really friendly and motivated to make a good impression.



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