PAGE:   1 | 2 |

Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

FIRST / BUSINESS CLASS LOUNGE  - LONDON HEATHROW AIRPORT

User: GEOFF BECQUE

Date of use:   29th December 2006

This is a haven of peace at T3 and certainly one of the best lounges at Heathrow. Although small it has a calm feeling and has full facilities including full bar with good fizz and tasty snacks. Full internet for those who need to work or perhaps relax under the drapes awaiting your call to board. Gulf will lay on a buggy on request and also you are encouraged not to go to the gate until called from the lounge, so you can board last.

Look forward to trying the 5* lounge at BAH and the soon to be refurbished Gulf lounge at MCT

FIRST CLASS LOUNGE  - BAHRAIN INTERNATIONAL AIRPORT

User:  GERARD HOLOHAN

Date of use:   29th September 2006

GF lounge at BAH is the best I have encountered. From being met at the reception desk by the most courteous staff to being escorted to your gate if requested by the most profesional staff, it is a truly enjoyable experience. Computers, free wifi, a huge choice of food from hot snacks to sandwiches, drinks from the finest champagne to sodas. Staff will also pack you a lunch box for a long haul flight if requested - in this lounge you dont have to ask for anything as everything is offered. The lounge has an Arabian theme which is very comfortable. People often wonder what they are paying for with business and first class prices, apart from the wonderful service offered on their flights this 5* star treatment in the lounge would put alot of 5* hotels to shame.