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Ethiopian Airlines Business Class Lounge customer reviews

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Ethiopian Airlines
2.5 Star Rating: Poor
10 reviews

 



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ETHIOPIAN AIRLINES BUSINESS CLASS 'CLOUD NINE' LOUNGE REVIEW  - ADDIS ABABA AIRPORT

Date :   6 October 2014

Review by : C Wajsberg (V)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Old seats from many years ago. Food choice ok all served on disposable plates with plastic knives and forks. Drinks - beer, soft drinks and coffee. Lounge has no wifi, one tv and is not really clean but better then having no lounge access. Lounge should improve even if it was only by providing free wifi.



ETHIOPIAN AIRLINES BUSINESS CLASS 'CLOUD NINE' LOUNGE REVIEW  - ADDIS ABABA AIRPORT

Date :   15 April 2014

Review by : Ned Hopkins (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Severely overcrowded: not a seat to be had. Apparently a flight to China was leaving about the same time as that to Washington, DC, as most of the people in the lounge were Chinese. Drinks and food good, with a variety of western and Ethiopian dishes. Only three computers, always busy.



ETHIOPIAN AIRLINES BUSINESS CLASS 'CLOUD NINE' LOUNGE REVIEW  - ADDIS ABABA AIRPORT

Date :   11 March 2014

Review by : H Blumenthal (France)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Shocking in about every aspect. First of all, difficult to find as no signs (it's their hub and both the airport and the airline have the same owner: the Ethiopian government!). Then once found, terribly disappointing : no welcome from the staff (they pull faces to everybody entering, not very comfortable, very mediocre food & wine, wifi working but weak and slow. Mind you it is in line with the bad experience in the business class cabin after.



ETHIOPIAN AIRLINES BUSINESS CLASS 'SONGOLO' LOUNGE REVIEW  - OR TAMBO JOHANNESBURG AIRPORT

Date :   7 October 2013

Review by : C Wajsberg (Israel)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Nice small lounge. I do not know if showers are available . Wifi works fine once you received the password, magazines are available all be it not a very large or interesting selection . Booz as much as you want. Food choice interesting and surprising, freshly prepacked sushi and salads . Warm soup as a toaster to use your self. Many different kind of instant noodles and some of the other regular stuff. Decent place not perfect but will do.



ETHIOPIAN AIRLINES BUSINESS CLASS 'CLOUD NINE' LOUNGE REVIEW  - ADDIS ABABA AIRPORT

Date :   16 September 2013

Review by : J Cushing (Malawi)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Lounge was overcrowded; food offerings were poor, and looked as though they had been there for a while. There is a lack of seating in the lounge at peak times, and for some reason ET have decided to make the lounge nearest the gates a frequent flyer lounge and reserve the rear lounge for business passengers. No signage was given, only an abrupt, 'no you go to the other lounge'.



ETHIOPIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - DAR ES SALAAM AIRPORT

Date :   25 February 2013

Review by : A Trembley (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This is a shared business lounge for most airlines in Dar Es Salaam, overall on par with other medium- sized African airports. Large comfortable chairs. Food and drink on par with what you would buy in airport chains. Internet was terrible. Both the Wifi and available computers are so slow many machines will think the internet isn't working. If you can avoid flying through DAR, I would : the airport overall is pretty bad.



ETHIOPIAN AIRLINES BUSINESS CLASS 'CLOUD NINE' LOUNGE REVIEW  - ADDIS ABABA AIRPORT

Date :   15 November 2012

Review by : M Shah (Kenya)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Large lounge that cannot cope with the volumes of passengers in the mornings. Food offerings included waffles and toasted sandwiches. The food did not look too fresh. Beer, soft drinks, and spirits on offer. Free wifi. Not enough power points. Toilets were dirty. Not great for a flagship lounge.



ETHIOPIAN AIRLINES BUSINESS CLASS 'CLOUD NINE' LOUNGE REVIEW  - ADDIS ABABA AIRPORT

Date :   1 August 2011

Review by : Anders Pedersen (Denmark)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Cloud Nine lounge in Addis (Terminal 2) is spacious and excellent food : hot dishes can be dried out which is a big pity. Fresh fruit buffet, snacks were so and so. Cake sections impressive. Drinks sufficient. Coffee and tea was excellent. As usual WiFi not working. Very, very slow desktops may give you a lifeline to check email, but people are at times queuing up to get a seat as there are maximum of 3 computers available. Only 4 power sockets for a lounge to 250 people is very insufficient. Furniture dark, heavy and carpets could need a brush up. Toilets are small and insufficient. No shower. The analogue lounge in Terminal is much smaller, food and drinks options are much less, and no internet. Only one WC. Messy and completely uninteresting, better stay outside.



ETHIOPIAN AIRLINES BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - LUSAKA AIRPORT

Review by : Keith Rogers

Date :   20 November 2010

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Staff Service

Basic shared lounge for a number of airlines. Dial up but free internet, slow, but better than nothing. Food basic but fine and drink selection OK. Simple overall but better than nothing.



ETHIOPIAN AIRLINES BUSINESS CLASS 'CLOUD NINE' LOUNGE REVIEW - ADDIS ABABA AIRPORT

Review by : Marco Catalano

Date :   3 November 2007

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

This Lounge for Cloud Nine Passenger of Ethiopian Airlines is not very big but confortable. Good array of Ethiopian Food. Poor selection of Drinks. Toilets are very dirty, comparable to a Railway Station. Staff service very poor.







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