TACA REGIONAL   Passenger Reviews and Passenger Trip Reports

TACA Regional customer review :  9 November 2009 : by D Romanos   (USA)

Don't fly Islena in Honduras if you can fly Sosa instead. We flew Islena from San Pedro Sula to Roatan via La Ceiba. When we arrived in La Ceiba, we watched our plane being towed away and were not told anything. Our 20 minute layover exceeded 2 hours. At no time were we told anything by Islena staff. There were no staff members to help us and we were restricted to a room without food or drink. Exactly one week later, we were delayed in Roatan for over 3 hours without any explanation. Occasionally an announcement was made in Spanish that said the plane was coming "soon". We know they were lying because the flight time from La Ceiba to Roatan is only 15 minutes. In the meantime, the Sosa planes came and went.