Home Page

 

Middle East Airlines Passenger Reviews and Middle East Airlines Customer Trip Reports



PAGE

1
Bookmark and Share







MEA Middle East Airlines Customer review :  13 May 2014 by Rashid Nawaz    (Saudi Arabia)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

JED-Beirut-London and return. Luckily I got the promotion ticket extremely cheap but turned out to be better than my expectations. Check in was quick and easy. Clean aircraft, nice food. Nobody checked if the seat belts are fastened. Inflight services and attendants were ok although smiles were scant. Smooth take off and landing. Baggage were available fairly quickly and easy to find. Overall fairly satisfactory experience!



MEA Middle East Airlines Customer review :  5 February 2014 by Jamil Itani    (Lebanon)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

BEY-JED-BEY. The first leg was flown on 22/1/2014 by a 1.5 years old A320 which is extremely clean and has a good seat pitch. Food consisted of a chicken freekeh meal. Flight crew were professional. Personal IFE consisted of updated movies. Flight arrived 10 minutes ahead of schedule. The second leg was flown on 24/1/2014 by an 11 year old A321 yet neat and clean. Food consisted of baked chicken which is extremely delicious. Friendly crew. Flight arrived 10 minutes ahead of schedule.



MEA Middle East Airlines Customer review :  4 November 2013 by J Eid    (Lebanon)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

ME 266, Beirut-Istanbul. The staff (Ground and Air) were polite and nice with the passengers. The departure was on time (28 October 2013 ). The Inflight services were good: good screens in front of all the passengers with good games, good music and ambience. The food was tasty and fresh: takeoff and landing were smooth. Very good airline.



MEA Middle East Airlines Customer review :  27 August 2013 by Charles Kennedy    (UK)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BEY and return by A330. No line check-in at T3, handled by Air Canada. Lounge No 1 is OK but champagne is 8. Boarded on time and took my seat, which is one of those dreaded "angled lie-flat" contraptions that can't really be reclined to it's full stretch for fear of sliding off onto the floor. Luckily MEA's flights to Europe and the Gulf are only 3h to 4h. Also the controls only offer certain positions (sleep, meal, partial recline, takeoff etc), as opposed to individual controls for the backrest, the footrest etc - you can't customise the position. Food was OK, very old fashioned - chicken with rice, beef with vegetables etc - nothing distinctly Lebanese. Service came with a scowl - I really tried to get a smile out of any of the crew but they really didn't want to be there. After the meal was complete, they spent the rest of the flight in the galley, not even an arrivals drink service, just a hot towel on descent. Entertainment on demand was pretty good, about a dozen western movies and half a dozen Arabic movies. Bags arrived quickly at Beirut and formalities were a breeze. The return flight was identical (including the absence of good humour), although it should be added that considering it's MEA's hometown airport, Beirut's check-in area is very dingy and the business class lines are hard to find. Their lounge is very large but lacks character or hospitality. MEA is a reliable airline with a basically decent product but would a smile hurt?



MEA Middle East Airlines Customer review :  7 August 2013 by Emile Daou    (UK)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

ME202 flight, London Heathrow to Beirut, Airbus A330. Seats were quite comfortable, however most of the crew were very disrespectful. I asked for a cup of water but was ignored. The food was inedible so didn't eat anything for the whole flight. On my return flight, MEA had joined Skyteam, and things had changed. The crew were slightly nicer and I didn't have inedible food, but MEA could still improve their service.



MEA Middle East Airlines Customer review :  31 July 2013 by Y Khattab    (USA)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BEY-LHR. Both flights on A330 aircraft. Smooth flights. Nice cabin and entertainment. Really friendly crew, both on ground and inflight. Food was good. However, seat belt checks are not done, when the plane was taking off one crew member was up giving a baby a bottle of milk, and went running to her seat while the plane was on the middle of the runway. Enjoyed the flights, will travel again.



MEA Middle East Airlines Customer review :  22 July 2013 by Melissa El Hosni    (Australia)

Rating : 2/10

Score 2 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Recently flew with MEA to CDG after my short visit to Lebanon. Check in lines at the airport were long but managed to shorten after a short while. Boarding was done with one gate at the airport. We flew the A330. Entertainment present but limited and semi-outdated. SEATS do not recline, seriously, is this a national flag carrier or a low cost carrier. Food was barely edible, the penne pasta was still hard and the chicken dish I chose was very dry. Cabin Crew seemed disinterested although there were some that would occasionally smile. Flight crew kept passengers informed with announcements. No blankets and no amenity kit given. MEA really needs to pick up it's socks.



MEA Middle East Airlines Customer review :  12 April 2013 by Kevin Fletcher-Biles    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

I recently flew return to Beirut on ME201/2. The A330's used on this route are so much more comfortable than the smaller BA airbus not to mention the greater legroom. Service from the cabin crew were efficient rather than over friendly and the meals to a good standard. The wines offered were also of a good quality. Having the option to reserve seats two abreast at the side is a great advantage for couples travelling together, better than taking the Turkish airline or Egypt Air option on a 777. The big bonus was not having reclining seats plunging into your lap! their seats do not recline but are adequately comfortable for the 4-5 hour flight. The direct flight was speedy, efficient and on nice new, clean aircraft. I would recommend MEA to anyone travelling to Beirut.



MEA Middle East Airlines customer review :  12 March 2013 by Jamil Itani   (Lebanon)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BEY-JED-BEY. First leg was flown by MEA old A321 at evening time. Served food was plentiful. The IFE was showing the latest movies. The second leg was flown by MEA newest A320, again food served was superb.


MEA Middle East Airlines customer review :  2 January 2013 by Magdy Louka   (Cyprus)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Larnaca to Dubai via Beirut. Planes newish and food good but that was about the only good thing about MEA. Entertainment old and very limited, most flight attendants suffered from attitude problems, very cramped seats and worse of all the passengers ignored safety instructions throughout the flight especially regarding seat belts. The price was not cheap and I will not repeat this experience.


MEA Middle East Airlines customer review :  29 December 2012 by Emile Moawad   (Lebanon)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BEY-IST-BEY on A321. Both flight were nice, no delays, smooth and professional take-off and landing on both flights, crew were as always smiling and helpful. Check-in was easy and fast.


MEA Middle East Airlines customer review :  17 December 2012 by Alexander Smith   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-BEY a 4.5 hrs flight - one of the most pleasant flights I have been on. Shortly after take off the Pilot made a destination announcement in Arabic, English and French. The A330-200 was new and modern with personal entertainment. The team was friendly and generous with alcoholic beverages. The meal was hot and very nice.


MEA Middle East Airlines customer review :  17 August 2012 by M Hussain   (UK)

 

Trip Rating :  3/10

Score 3 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Flew from London to Jeddah with Beirut overnight stop. The planes are not good - hardly any entertainment, no footrests and seats don't go back! Most air hostess are not friendly and we had to ask 4 times for a glass of water. One time I got up and walked to the back to ask for water where without saying anything she gave me some water which made me feel uncomfortable. When handing refreshments out, we got drinks but they forgot to give me and my wife peanuts and just moved on to the next person.


MEA Middle East Airlines customer review :  20 June 2012 by Jad Abdul Hak   (Sweden)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DOH-BEY. Smooth check-in, two desks open. Flight left on time. Brand new airplane, A320. In-flight entertainment very nice. Food delicious and plenty of it, specially for a short haul flight 3h. Taxfree products very cheap. Cabin crew smiling all the time and very friendly. Flight landed on time, 1 min later than estimated. Took my baggage and checked out, all in all about 15 min. Would definitely fly with Middle east airlines again.


MEA Middle East Airlines customer review :  23 April 2012 by J Ray   (Saudi Arabia)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

JED-BEY in Y class. Very smooth check-in at Jeddah, thanks to the generous allocation of desks for Middle East Airlines. Flight was very busy, but there weren't long queues. Friendly crew, and no time wasted before serving a good quality hot lunch. Seats are pretty tight, with minimal recline, and passengers in the middle seats seemed uncomfortably squeezed. Jeddah to Beirut was only a 2 hour sector, I wouldn't relish a longer flight. Beirut Airport was modern, pleasant and easy to negotiate. MEA inflight magazine was one of the better offerings in the air. Overall impression was positive - good meal, warm and helpful crew. Ground services were excellent.


MEA Middle East Airlines customer review :  27 March 2012 by Jamil Itani   (Lebanon)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Beirut to Cairo on March 19th. Aircraft was the new delivered A320. The aircraft had personal TV for every passenger. Shortly after take-off, snacks were served and onboard duty free shopping started. The flight crew were efficient and fulfilled all passengers requests.


MEA Middle East Airlines customer review :  9 September 2011 by A Dellapianne   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Beirut to London. Quick and efficient check-in with friendly staff. The meals in Business are well prepared and plenty. The Cabin crew are friendly. The best thing is that you do not have cabin attendants treating passengers like children with their over obsessive and disturbing multiple checks on seat belts and hand luggage. In my opinion their policy on non-reclining seats is best. If you wanted to sleep - buy First Class where you get yourself a bed- seat.


MEA Middle East Airlines customer review :  6 September 2011 by H Nabulsi   (Jordan)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Premium Economy

AMM-BEY on A320, BEY-AMM A321. AMM-BEY - Food and cabin okay, flight attendants friendly and the service pleasant. BEY-AMM - Staff and food okay, food consisted of 2 sandwiches, crackers, and juice.


MEA Middle East Airlines customer review :  13 August 2011 by Akram El Dimerdash   (Egypt)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

CAI-BEY-CAI. Ground handling in Cairo and Beirut were extremely unprofessional. Flights left on time, with average service.


MEA Middle East Airlines customer review :  25 July 2011 by Mohamed Basma   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Flight BEY-LHR in Business Class. Check in quick and efficient at Beirut airport, very good lounge at Beirut with lot of drinks and food. Flight on time, efficient service but crew could be more smiley. I really enjoyed the flight and happy to know they will be joining skyteam next year as Air France and KLM are becoming less attractive.


MEA Middle East Airlines customer review :  12 July 2011 by Karim S Moukaddem   (Spain)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Geneva-Beirut. I could not fault this airline's efforts. They had to deal with an influx of connecting passengers from the US who did not have their seats assigned until prior to boarding yet dealt with it nicely. Onboard, their was a wide smile welcome, the service efficient (although some of the attendants could learn to smile) and the seats wide enough though in need of updating. The pilot spoke Arabic, English and French and we were well informed throughout. I would be more than happy to fly them again especially because their Business Class fares were half those of it's competitors.


MEA Middle East Airlines customer review :  17 April 2011 by Tom Besler   (Czech Republic)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BEY-CDG in Economy. New A320 with comfortable seats and IFE. Food was very good. The only thing which I did not like is the absence of any info from the flight deck (e.g. turbulence areas).


MEA Middle East Airlines customer review :  25 February 2011 by Dave Houlihan   (Saudi Arabia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

RUH-BEY-RUH Y Class. A330, flights on time, interior of aircraft clean. Cabin crew well presented, friendly and smiling, answered call bells. Food very good, drinks flowing when requested. Bags off in record time.


MEA Middle East Airlines customer review :  25 January 2011 by K Baker   (USA)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Athens to Beirut roundtrip. Both flights departed early and capacity was around fifty percent. Service was great on both flights. MEA staff even managed to retrieve luggage from 45 minute late connecting Continental flight leaving only 15 minutes to connect. Light snack and newspapers offered on both 1.5 hour flights.


MEA Middle East Airlines customer review :  25 October 2010 : by Norman Mitchell   (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-BEY A330-200 aircraft. On climb-out from LHR, aircraft was struck by lightning which in itself was quite dramatic and clearly caused some discomfort to a number of passengers. However, there was no announcement of reassurance from the flightdeck - in fact, there were no announcements from the flight-deck during the entire flight. Mention needs to be made of the seating in Economy on this aircraft – the seat back does not recline, as such; rather, the seat cushion moves forward bringing down the seat back with it so that there is no intrusion into the space of the passenger behind although as the seat is reclined, your own leg-room is reduced. The cabin crew were efficient but, with the odd exception, surly whilst the catering was certainly above average. Bombay Sapphire Gin in Economy! Lunch comprised Prawn Cocktail, choice of Chicken or Salmon, Dessert and Cheese, all very well presented and tasty. Despite a late departure from LHR, arrival at Beirut was on time and I was out of the airport within 15 mins of disembarking the aircraft. A good flight and great value – if only the cabin crew would smile and the flight-deck crew would communicate, a good flight would become great.


MEA Middle East Airlines customer review :  11 October 2010 : by R van Wunnik   (Netherlands)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Brussels-Beirut-Brussels. Even though seats do not recline, it was a very comfortable flight. The food was tasty with a variety of drinks (free of charge). Onboard entertainment was up to date, some of the movies you could select (each their own screens, 6 english and 2 arabic movies available). The staff speak French and English, and although they are not the friendliest in the business, they do the job well. The only downside for me was that they were out of english newspapers by the time they reached my row.


MEA Middle East Airlines customer review :  3 July 2010 : by Pat Hitchon  (USA)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Beirut to Paris. The flight is scheduled to take off at 2 am from Beirut, and once in the air I was hoping to get some sleep. Alas, the seats do not recline. We had to endure a 4hr flight to Paris sitting upright. When I asked to stewardess why the seats are non-reclinable, her answer was that the feature had led to arguments among passengers! I have heard many excuses and travelled a lot, but this was new to me. To cram more seats, passengers are made to suffer. There was also poor scrutiny to confirm seat belts were on. Passengers stood up before the plane came to a halt.


MIDDLE EAST AIRLINES review :  7 June 2010 : by C Chouleur  (France)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Beirut to Paris CDG in Business Class A330. Attentive and professional flight attendants. The seats are comfortable and the cabin is wide and feels airy . A welcome drink and after take off breakfast was served - excellent. The entertainment system is god and sufficient for this 4:30 flight. I was disappointed with the lack of an amenity kit.


MIDDLE EAST AIRLINES review :  31 May 2010 : by Robert Schuiling  (Netherlands)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Business

BEY-CDG A330 in Business Class. Staff nice, but had no idea of safety etc. As it was a flight leaving at 0:00 I slept for some hours. When waking up I asked for breakfast which was the biggest laugh I ever had. I thought I was on candid camera. Imagine in Business Class a dry bread roll with 2 little slices of cheese and a cup of yoghurt. All in all an average Business Class flight, seats okay, staff okay, food terrible!


MIDDLE EAST AIRLINES review :  29 May 2010 : by Dave Houlihan  (Saudi Arabia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

RUH-BEY-RUH. Both flights on well maintained A330. On demand AVOD with good selection of movies, but had seen them before on other airlines. Staff are one of the assets with MEA immaculate dress, friendly smiling, very efficient and good sense of humour. Food in Y class one of best I have had in a long time, Full bar service offered with requests for refills within minutes. I had to change my flight on the return and was charges only 27 dollars with a no problem at all attitude. MEA are a good airline and are better than some of the four star airlines I have flown on.


MIDDLE EAST AIRLINES review :  21 April 2010 : by Roy Clogstoun  (Saudi Arabia)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Riyadh-Beirut-Rome return. Generally service was good but quality of the food depended on where it was loaded. Quality of the food on the flight out of Rome was good but out of Beirut was mediocre. On the way to Rome A319 used, somewhat tired and shabby. On the way back A330 in pristine condition. IFE better on A330 but still a very limited range of entertainment. Because we had to change our flight dates (result of delay in getting back to Rome) MEA charged us an additional US$ 340 on our tickets. Reasonable in the circumstances but no account taken for "acts of God".


MIDDLE EAST AIRLINES review :  13 April 2010 : by G Misioch  (Cyprus)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BEY-LCA. Check-in in Beirut efficient and friendly. Food consisted only of snack and a soft drink - but only a 35 minute flight there is hardly time for more. Prices could be a bit lower, especially on short haul routes.


 


 
Earlier comments have been archived (ie. prior to the date of last comment above).




 


PAGE

1
 


If you experience any problems submitting comments on the above link, please use our general   Feedback Page

 



top

back to top




| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Passenger's Choice Awards | Site Map | Contact Us | Links |

1999-2013  Copyright Skytrax