MANGO Passenger Reviews and Customer Trip Reports

MANGO Customer review :  27 February 2010 by A Mode   (Australia)

DUR-JHB. Very efficient and courteous check in at Durban Airport. Free newspapers provided. Flight left on time, comfortable and clean aircraft and very good value for money. Well designed and easy to use website for online booking.

MANGO review :  19 November 2009 by Allan Robins   (UK)

Customer Trip Rating :

Recommended:

Value for Money:

Cabin Flown:

Economy

JNB-CPT. This airline offers value for money. Departed on time, arrived 5 minutes early, clean cabin and very friendly staff. I got an emergency exit seat so plenty of room and the seat reclined, unlike my previous SAA flight. Also took advantage of their weekend car hire deal which was a big bonus too.

MANGO review :  30 April 2009 by A Johnson   (South Africa)

Customer Trip Rating :

Recommended:

Value for Money:

Cabin Flown:

Economy

I enjoyed the experience, the staff were excellent! The cabin crew ensured that all hiccups were communicated to the passengers, although we hardly experienced any!

MANGO review :  17 March 2009 by Jan Schumacher   (Germany)

Customer Trip Rating :

Recommended:

Value for Money:

Cabin Flown:

Economy

JNB-DUR-JNB: Check-in very efficient and quick, all flights on time, friendly staff, reasonable legroom, perfect baggage handling. Nothing to complain about and great value for money.

MANGO review :  27 February 2009 by M Dobson   (South Africa)

Customer Trip Rating :

Recommended:

Value for Money:

Cabin Flown:

Economy

5 hour delay on flight from CPT to JNB, very poor communication with passengers, and inability to offer water on the flight add up to a very unpleasant experience. Won't use Mango again!

MANGO review :  1 February 2009 by Allan Robins   (n/a)

Customer Trip Rating :

Recommended:

Value for Money:

Cabin Flown:

Economy

CPT-BFN-CPT. Cannot fault this low cost carrier, departed on time, fair legroom on way out, much better on return with an emergency seat. Snacks on board were reasonable cost, though Mango was let down by the airport baggage claim at both ends. By far the worst was Bloemfontein, having to wait just short of 45 minutes. Taking into account that the Mango plane was the only plane there and that it was a 2 min walk from the plane to the baggage reclaim, I was sorely tempted to walk back to the plane and get the bag off myself. As for Cape Town, there were 4 conveyors to pick from, but they loaded/mixed the bags on the conveyor that had baggage from another flight, hence major confusion. Not Mango's fault, but they should be nagging the airports to get heir acts together

MANGO review :  19 August 2008 by David Baldwin   (n/a)

Customer Trip Rating :

Recommended:

Value for Money:

Cabin Flown:

Economy

Johannesburg to Cape Town return. The flights on this low cost carrier were excellent. Both planes were full and arrived on time. The crew were efficient and offered a decent supply of refreshments at reasonable prices.

MANGO review :  25 February 2008 by Henry Relling   (South Africa)

Customer Trip Rating :

Recommended:

Value for Money:

Cabin Flown:

Economy

For R594,00 (approx $79 US) all inclusive for 3 people return DUR-JNB-DUR we were very happy. Check in both ways very efficient, baggage reclaim very quick. I was surprised. Had only one trolley service both ways because of the duration of the flight. We only ordered drinks because we ate at he airport. Prices from the Mango Spaza menu very reasonable. R30 for 2 soft drinks and 1 beer. Orange livery looks very funky, Cabin crew friendly, cabin clean. A few head rest covers were dirty.

MANGO review :  1 January 2008 by B Wiggill   (New Zealand)

Customer Trip Rating :

Recommended:

Value for Money:

Cabin Flown:

Economy

The short JNB-CPT was the best flight I have had. Check in efficient, aircraft was comfortable, magazine was interesting, and staff capable, friendly and customer focussed. It just goes to show that friendly staff really do make all the difference!

MANGO review :  18 October 2007 by Bruce Sweeting   (Australia)

Customer Trip Rating :

n/a

Recommended:

Value for Money:

Cabin Flown:

Economy

Flight between JNB/CPT - Had found web page best and easiest to use of all domestic South African airlines. Flight was fantastic, modern 737-800, compared well to the sight of the older British Airways planes used in SA. Check in was relatively easy - although with massive re construction of new airport in Cape Town Mango seem to have drawn the short straw in terms of the check in counter location. Overall I would fly with Mango again, offered great value and service.