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Satisfaction Rating scores from 1.0 [very poor] to 5.0 [excellent] |
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Customer Reviews :
SUMMARY |
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Average Traveller Satisfaction
(Max Score = 5)
5.0 |
100% of passengers recommend Hong Kong Airlines
100% of passengers say Hong Kong Airlines offers value for money |
POSTED : 27 December 2007 : Hong Kong Airlines by Edward Hahn (Hong Kong)
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| Recommended: |
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Cabin Flown: |
Economy |
Our first time flying them from Hong Kong to Hanoi. They were on time in both directions. Cabin
Crew were polite and efficient . They served a hot meal on a 90 minute flight.
No small task. The agents and ground crew in Hong Kong were from Jardines and very good. The
same cannot be said for the Vietnam agents. They seem confused and were not helpful. Their fleet
of B737-800s seems fairly new. Seats were a little narrow but had good leg space. Ticket cost was about 40% of the Cathay Pacific price.
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Satisfaction Rating use scores from 1.0 [very poor] to 5.0 [excellent] |
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