Home Page

 

Hong Kong Airlines Passenger Reviews and Hong Kong Airlines Customer Trip Reports

  4 Star Airline

an official 4-Star Airline

 

 

  Add your Hong Kong Airlines Review

  Hong Kong Airlines detailed 4-Star ranking

  Airline Reviews : A-Z Index

 
Customer Review scoring : Hong Kong Airlines
9 out of 10  9 out of 10
6 reviews



PAGE

1
Bookmark and Share



Check Hong Kong Airlines passenger information in our customer travel guide

Hong Kong Airlines official 4-Star Ranking

New international Business class lounge at HKG Airport

Hong Kong Airlines Economy class seat reviews

Modern fleet of aircraft with additional A330's being added

Hong Kong Airlines Business Class Lounge reviews

Friendly and good quality cabin staff service

Hong Kong Airlines Business class seat reviews

Quality meal service on international and regional flights

Hong Kong Airlines Aircraft Seat Plans

Angled-flat seat on A330 long haul aircraft

Hong Kong Airlines Passenger seat recommendations

Part of the HNA Group including 5-Star Hainan Airlines







Hong Kong Airlines customer review :  27 March 2012 : by J Wong (Hong Kong)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

HKG-LGW. Took Hong Kong Airlines new club classic, after 4th day of launch. Food was great with lots of superb choices, seat was very good with soft cushioning and comfortable recline. Received Bvlgari amenity kit. Aircraft was A330-200. There was a bar which served lots of wine and beverages. Inflight entertainment was good, although some sections were still under construction.


Hong Kong Airlines customer review :  27 March 2012 : by C Choi (Hong Kong)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Roundtrip from Hong Kong to Shanghai in economy. IFE, including VOD, was extensive, but the 2 hour flight each way didn't allow me to fully enjoy it. Food was average, but adequate. The beverage selection was somewhat limited. Service was good. On the return trip, my flight was delayed for 2.5 hours.


Hong Kong Airlines customer review :  20 March 2012 : by Kitty Thomas (Thailand)

 

Trip Rating :  2/10

Score 2 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Business

BKK-HKG-BKK, Business Class. Very surprised that this airline did not offer any alcoholic drink throughout the flight. On the way back to BKK, there were no movies at all, only TV programs. Service was very slow and inefficient. Food worse than mediocre. The only thing I liked was the seat - it's angled-lie flat, yet comfortable. For a flight of 2.5 hours, I would prefer to fly economy class with TG or CX. This was not worth the money.


Hong Kong Airlines customer review :  27 December 2010 : by Brent Anderson (New Zealand)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Hong Kong - Sanya return. Great airline, attentive crew, modern aircraft and comfortable seating for short flights. Business lounge in Hong Kong is brilliant for such a small airline. Unable to fault the service or experience. Some bigger airlines could learn a great deal from them.


HONG KONG AIRLINES review :  12 March 2009 : by B Lam  (Hong Kong)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Very good check-in experience at the Hong Kong airport, staff very helpful and friendly. I was also impressed by how organised and quick boarding was.


HONG KONG AIRLINES review   27 December 2007 by Edward Hahn    (Hong Kong)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Our first time flying them from Hong Kong to Hanoi. They were on time in both directions. Cabin Crew were polite and efficient . They served a hot meal on a 90 minute flight. No small task. The agents and ground crew in Hong Kong were from Jardines and very good. The same cannot be said for the Vietnam agents. They seem confused and were not helpful. Their fleet of B737-800s seems fairly new. Seats were a little narrow but had good leg space. Ticket cost was about 40% of the Cathay Pacific price.







PAGE

1
 


If you experience any problems submitting comments on the above link, please use our general   Feedback Page

 



 












top

back to top




| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking| Advertise | Surveys| Site Map| Contact Us | Links |

© 1999-2011  Copyright Skytrax