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Hong Kong Airlines Passenger Reviews and Hong Kong Airlines Customer Trip Reports
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Hong Kong Airlines customer review : 27 March 2012 : by J Wong (Hong Kong)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
HKG-LGW. Took Hong Kong Airlines new club classic, after 4th day of launch. Food was great with lots of
superb choices, seat was very good with soft cushioning and comfortable recline. Received Bvlgari amenity
kit. Aircraft was A330-200. There was a bar which served lots of wine and beverages. Inflight entertainment
was good, although some sections were still under construction.
Hong Kong Airlines customer review : 27 March 2012 : by C Choi (Hong Kong)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Roundtrip from Hong Kong to Shanghai in economy. IFE, including VOD, was extensive, but the 2 hour flight
each way didn't allow me to fully enjoy it. Food was average, but adequate. The beverage selection was
somewhat limited. Service was good. On the return trip, my flight was delayed for 2.5 hours.
Hong Kong Airlines customer review : 20 March 2012 : by Kitty Thomas (Thailand)
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Trip Rating : 2/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
BKK-HKG-BKK, Business Class. Very surprised that this airline did not offer any alcoholic drink throughout the
flight. On the way back to BKK, there were no movies at all, only TV programs. Service was very slow and
inefficient. Food worse than mediocre. The only thing I liked was the seat - it's angled-lie flat, yet
comfortable. For a flight of 2.5 hours, I would prefer to fly economy class with TG or CX. This was not worth
the money.
Hong Kong Airlines customer review : 27 December 2010 : by Brent Anderson (New Zealand)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Hong Kong - Sanya return. Great airline, attentive crew, modern aircraft and comfortable
seating for short flights. Business lounge in Hong Kong is brilliant for such a small airline.
Unable to fault the service or experience. Some bigger airlines could learn a great deal from them.
HONG KONG AIRLINES review : 12 March 2009 : by B Lam (Hong Kong)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Very good check-in experience at the Hong Kong airport, staff very helpful and friendly. I was
also impressed by how organised and quick boarding was.
HONG KONG AIRLINES review 27 December 2007 by Edward Hahn (Hong Kong)
| | Trip Rating : 9/10 |
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Cabin Flown: |
Economy |
Our first time flying them from Hong Kong to Hanoi. They were on time in both directions. Cabin
Crew were polite and efficient . They served a hot meal on a 90 minute flight.
No small task. The agents and ground crew in Hong Kong were from Jardines and very good. The
same cannot be said for the Vietnam agents. They seem confused and were not helpful. Their fleet
of B737-800s seems fairly new. Seats were a little narrow but had good leg space. Ticket cost was about 40% of the Cathay Pacific price.
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