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GULF AIR review :  15 April 2009 : by J Ashiblie  (Malaysia)

BAH-FRA. Flight departed on time, aircraft was refurbished A340. Due to late night departure, everyone pretty much went to sleep after a light snack. Breakfast delicious. Once again this was truly a surprise! We arrived Frankfurt on time.

GULF AIR review :  9 April 2009 : by M Rahman  (UK)

Bahrain-Dhaka. Flight departed on time. Boarding handled well, which is challenging for flights heading for South Asia. On board, things turned from bad to worse. Sulky cabin crew who made it clear they werent pleased to be on the flight and it was obvious the majority didnt enjoy their jobs. Toilets were a disgrace even before we took off, and the cabin crew ignored it even after several complaints. Food options were chicken or vegetarian. I chose the chicken option but didnt touch it after tasting what was offered on my plate. IFE was a complete joke - although each seat had its own PTV, the only channel available was the terrible Bollywood movie being aired on the main screens, and to make things worse, there was no sound from the headphones in a single seat! It was also strange that they chose to play terrible music through the main cabin speakers throughout the flight and once again paid no heed to requests to stop the music, and this was an overnight flight when everyone wanted to get some shut eye. Terrible inflight service, although punctual. Would I fly GF again? Never. Dont waste money on this airline.

GULF AIR review :  8 April 2009 : by A Rashid  (UK)

LHR-BAH return. Lounge in LHR well equipped, clean and a nice range of food. Both flights only about 25% full, so service onboard was fast and attentive. Food excellent - in quantity and quality. The seats were OK - they go flat but at an angle. Comfy blankets made is possible to get some decent rest. AV was poor - no VOD, and several channels had very poor picture or audio quality. Lounge in Bahrain again very well equipped, but quite busy . Staff were excellent. On the whole a very pleasant trip with GF, but for the money I'm sure there are slightly better products around on other routes.

GULF AIR review :  6 April 2009 : by M Guerin  (Australia)

KUL-BAH-LHR travelling as a family with two children. All legs of the flight ran according to schedule. The service was excellent in all aspects. I have flown with Gulf Air previously and will certainly continue to do so in the future.

GULF AIR review :  30 March 2009 : by Heinz Keunike  (Germany)

FRA-BAH-MNL Economy class - first leg of the trip to Bahrain ok. A330 clean cabin, entertainment system works. This flight had a low booking and the service is mostly fine. Now the second leg to MNL. A340 in use, flight full. The cabin of this aircraft is filthy, delapidated. The seats dirty and damaged. Front tables falling down and you have to support with your legs. My tray fell down and no one cares from the staff. Top of all was a male steward from the business class sector who was shouting to a family with kids. Never seen such a behave from a crew member.

GULF AIR review :  19 March 2009 : by O Walters  (UK)

LHR-BAH-DXB return. My experience was so far removed from what is written here I dont understand what was so different about my sets of flights. Three sectors were on time, with a 50 min delay on the BAH-DXB trip but I dont consider that unexpected with air travel. Food was fine, IFE fine (but not on demand) and I thought the service was no worse than BA, Emirates or Virgin. Aircraft were slightly tatty (only if you looked hard). I was delighted with the service when I landed on time into LHR last night- and it was only £250 return booked within 4 days of travel date.

GULF AIR review :  13 March 2009 : by G Zemmel  (Hungary)

I travelled many times with Gulf in the last 2 years, mainly on the FRA-BAH-DEL, KTM-BAH-FRA routes. Attentive staff, though they should clean the toilets more frequently. IFE is ok, average food, only minor delays. GF is far from being a 5 star airline, but provide average service.

GULF AIR review :  12 March 2009 : by Pieter van Buul  (Netherlands)

London - Bahrein - Kathmandu - Frankfurt. It was a while ago since flying Gulf Air. Last time was spring 2006 and in those days the service was more perfect and cabin staff more friendly. Inflight entertainment is poor compared to Qatar or Asian companies. No blankets (because everything had been stolen or they were afraid so). No peanuts or whatsoever after boarding. We were lucky between Bahrein and Kathmandu for upgrade to business class (without the service) and no delay for the whole round trip.

GULF AIR review :  11 March 2009 : by Arnaud Humbert  (France)

CDG-BAH-KTM return with my wife and two daughters. Quick check-in, A330 on first leg and older A340 on second leg, good food, helpful and professionnal though cold staff, IFE not as good as on European airlines but okay. Upgraded in business on the trip back to Paris. Excellent service, top recline seats, excellent food.

GULF AIR review :  10 March 2009 : by David Watkins  (UK)

Gulf Air cattle class but not cattle class price, from Heathrow to Bankok via Bahrain on an Airbus that had clearly seen better days. We were not the only ones who found out early into the flight that we had no AVOD or reading light. No sympathy from cabin crew and the purser was quite rude when he eventually turned up 2 hours into the flight to tell us the obvious, they were "broken" and he would file a report. I did try to complain in Bahrain but the office was closed. The next leg was slightly better, our screens worked but there was no sound. Food edible, First leg home was operated by Jet Airways on an almost new aircraft, good service, food and AVOD. Last leg was on an old Airbus and our AVOD was not working! Cabin crew were sympathetic and told us that the fleet was slowly being updated - not much help to us who had suffered 3 medium haul flights with no entertainment and one of those was with no reading light either. Gulf Air will be our last choice in the future.

GULF AIR review :  1 March 2009 : by Mark Forster  (UK)

Economy class London-Bahrain and onward to Dubai. Seats and onboard entertainment are poor compared to other middle eastern airlines such as Emirates/Qatar/Etihad, and the Gulf Air fare was not really much cheaper. Food was okay, but staff service can best be described as lazy and uninspiring - particularly on the London flight, where after meal they disappeared to the galley. Flew them last in 2005, and while the plane were old and rather tatty then, the staff service has gotten worse. Transfering in Bahrain is okay, but the airport staff are unhelpful, and best described as being rude when you ask for any assistance. Have got to return with Gulf Air next week, and wishing I has chosen one of their neighbours now!

GULF AIR review :  28 February 2009 : by Robert Heard

Business Class LHR-BAH-BKK. Quick check-in at LHR, nice lounge, small but well catered. Superb lunch, choice of Arabic or western food. Seat very comfortable and great recline. Inflight entertainment system not as good as some carriers but satisfactory for 6 hr flight. The crew were friendly and efficient and spoke good English. BAH-BKK leg was on a Jet Airways aircraft with a Jet Airways crew - with just two Gulf Air cabin crew onboard. Jet Airways planes are more modern and inflight entertainment system was top notch, movies on demand. The business class seats were fully flat. Good few hours sleep followed by a nice breakfast and arrived in BKK 25 mins early. For the price (significantly lower than European airlines) I would give Gulf Air 10 out of 10.

GULF AIR review :  28 February 2009 : by Daniel Lobo

HYD-BAH-MCT economy class, travelled by Gulf Air after a gap of more than 10 years because of very bad experiences earlier - only to find out that the airline has got worse over the years. Flight was delayed by 4 hours in Hyderabad, then cancelled as crew exceeded duty time, given twin sharing accomodation at a very substandard hotel with transportation in a really bad bus. flight to Bahrain was then 12 hours later with very unfriendly crew who treated passengers like cattle. At Bahrain, was informed that I missed the connection to Muscat and the next connection was the following morning. Had to wait 9 hours with no lounge access, not even meal coupons, leave alone hotel accomodation for a delay that was a fault of their own. Ground staff very unfriendly. Flight to Muscat was equally bad, poor food and service could not get worse. It's sad to see Gulf Air in such a bad state.

GULF AIR review :  27 February 2009 : by K O'Neill

LCA-BAH-BKK rtn (with 12 hour stopover in BAH on rtn leg). LCA leg ok, BAH transfer not too troublesome. Leg to BKK on a Jet Airways aircraft - tiny legroom, really awful food, and IFE didn't work either - kept cutting out. Return leg back to BAH was with Gulf Aircraft. Staff not so surly as usual but service very slow and you had to go get anything you wanted yourself rather than wait. Again IFE didn't work. BAH stopover was dire. Loads of Gulf Air staff on duty at BAH but could anyone give a stuff about directing me to the right desk to collect my hotel voucher and then the transport - no! Got taken to BAH Int Hotel - a right dive. Had to wait an hour to get passport back from reception staff in morning while they were chatting away. BAH to LCA shambolic loading procedures and pax handling at BAH, a complete free for all - got told to move downstairs from gate 12b to board bus to aircraft and then the whole pax load were crammed into a stairwell for another 30 min standing wait. In the air back to surly staff and slow service with 1.5 hour wait to clear empty trays. So how do I rate Gulf Air? I would need much more space to tell what I really think about this shoddy service.

GULF AIR review :  27 February 2009 : by K Bennett

LHR-BAH-KUL return. We did get a free Business Class upgrade from London to Bahrain and the staff were wonderful as was food and champagne! Sadly no upgrade on second leg but food fine and it was a jet leased from Jet Airways which was good with entertainment on demand. Return again with a Jet Airways plane great food really good and well trained staff. Flight from BAH ok but not as good as the other flights but was full.

GULF AIR review :  27 February 2009 : by Vladimir Jovanovikj

Istanbul-Bahrain-Istanbul very nice, clean and comfortable Airbus 319. Leather seats, cabin crew nice, catering also. Bahrain-Muscat-Bahrain Airbus 320, bit old, with older seats. As it is a 1 hour and 10 minutes flight, it is ok. Also, cabin crew very fair.