Home Page

 

Gulf Air Passenger Reviews and Gulf Air Customer Trip Reports



PAGE

1 2 3 4 5
Bookmark and Share






Gulf Air Customer review :  27 January 2012 by A Milossavlyevich    (Serbia)

Rating : 6/10

Score 6 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

BEY-BAH-MAA. A pleasant surprise overall, A320 in excellent condition on both legs. Catering between average (per ME standards) and mediocre in quality, crew definitely not motivated, some very stressed. Both flights departed and arrived on time. The service is not a bliss but being cheaper than lowcost's on this leg makes them definitely value for money and under those conditions I would fly them again.



Gulf Air Customer review :  24 January 2012 by Geoff Becque    (UK)

Rating : 7/10

Score 7 out of 10

Cabin Flown

First

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BAH in Falcon Gold. Old A340-600. Boarded on time but error in Pax numbers resulted in 30 minute delay and much frustration for many with tight connections. Aircraft showing its age with worn seating and no AVOD but cabin service was excellent with Chef providing really good food, accompanied by a decent wine list. Whilst the A340 is an old bird it still gives a smooth a quiet flight but the sooner Gulf update their Falcon Gold cabins the better.



Gulf Air Customer review :  19 January 2012 by J Chrimes    (UK)

Rating : 3/10

Score 3 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Economy: LHR-BKK return. Very hard to give a balanced review as each flight in the four parts was like flying different airlines. The service levels varied so much. Food very good on all legs. Transfer in Bahrain 10/10, great little airport and no buses. Flight attendants: from the gum chewing lady who loudly told her co-worker she didn't like speaking German, to the girls that though it funny that they where too busy to get into position and could only point to one exit door during the safety video. Contrast this to the crew on the last leg home who without doubt could have been from any of the top performing airlines in the world. Would I fly Gulf again? At their low prices hard not to, Just don't expect to much and then, if your lucky, your expectations might just be exceeded if your lucky! Entertainment, can't review as broken on all legs - says it all really.



Gulf Air Customer review :  17 January 2012 by M Mohannadi    (Qatar)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DOH-LHR via Bahrain. Outbound flight was delayed 2 hours coming from JED. As usual cabin crew very active and helpful, haven't seen the Sky Hub onboard yet on both ways. Presentation of meals was very good, Gulf Air Lounge in LHR is nice with an average amount of food and drinks. GF needs to reschedule the connection flights times to DOH since they are rescheduling their flight times to Europe.



Gulf Air Customer review :  9 January 2012 by C Brodengeier    (Malaysia)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

FRA to KUL via BAH. Outbound flight was very good and left on time. Seats were spacious, food was good and staff friendly and present in the cabin a lot. Bahrain to Kuala Lumpur flight was delayed, but again the flight was good and staff great. The only downside was the 6 hour stop over in Bahrain and the inflight entertainment was pretty basic, but worked and had a choice of a few movies. Definitely value for money.



Gulf Air Customer review :  23 December 2011 by A Matthews    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-KTM via BAH. Good flight on all legs. Good food. Cabin staff efficient and professional. Unlimited drinks on request. Poor quality headphones meant unable to use inflight entertainment, but not really that important to me. Food was good.



Gulf Air Customer review :  18 December 2011 by Karl Mintert    (Germany)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

FRA-BAH-MNL return. Flight from FRA to BAH was on time. Friendly staff, good IFE, food ok and enough room to sit. Only one hour stop in BAH. Flight to MNL excellent as well. Very good value for the money. I will fly Gulf Air again.



Gulf Air Customer review :  11 December 2011 by P Carlin    (Kuwait)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

KWI-BAH-LHR. The service was great, planes were clean and cabin crew professional. Food was fine and a great selection of drinks. All planes were fitted with the new entertainment system.



Gulf Air Customer review :  10 December 2011 by A Lucey    (UK)

Rating : 3/10

Score 3 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

London Heathrow to Bahrain 8th Dec 2011 at 21.50. Cabin dirty, headset didn't work, no inflight entertainment and staff terse. Third time in the last year I have travelled with Gulf Air and usually very good but this was poor.



Gulf Air Customer review :  5 December 2011 by J Ashiblie    (Malaysia)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

KUL-BAH-CDG return on the 330 for all segments. Excellent value for money! FA's professional, friendly and hospitable. The food was appetizing with a wide variety of options. What remains for Gulf Air is simply to replace their aircraft's with new ones and their rating will definitely improve.



Gulf Air Customer review :  28 November 2011 by C Lay    (UK)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

IFE was a relatively short loop of programs on 10+ channels with moving map, forward and ground cam view. The channels repeated themselves 3 times during a 7 hr flight and were the same in both directions. During the last 45 mins before landing the IFE shows adverts over and over again. This gets quite frustrating when you are on a few Gulf flights - one after the other. Food and service was very good with warm bread and tasty food (not served in a foil tray).



Gulf Air Customer review :  22 November 2011 by Lynne O'Neill    (UK)

Rating : 3/10

Score 3 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

London to Sri Lanka via Bahrain return. Very poor service, inflight entertainment even worse and mine didn't work at all on all legs of trip. Food disappointing and lack of drinks served be they alcoholic or non-alcoholic. Plus side, flights went out on time and arrived on time. Shabby aircraft on the interior. General all round disappointment and will not travel on them again unless there is no other option.



Gulf Air Customer review :  21 November 2011 by C Cutter    (Qatar)

Rating : 2/10

Score 2 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Doha-Bahrain-Bangkok return. Was shocked what poor condition the aircraft was in. Outbound my partners seat wouldn't stay upright so kept reclining back the whole trip. The TV monitors weren't working in our whole section. On the BKK to Doha return, again the plane was in poor condition and while the TV monitors kind of worked, the speakers didn't so once again we were staring at the seat for 7 hours. I saved money flying them but next time I would rather spend more money and fly a better airline.



Gulf Air Customer review :  10 November 2011 by D Anderson    (UK)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BAH-KUL Lounge at LHR very nice, good food and service. Not so good once I got onboard. In the back bit of Business, which is more Premium Economy than business. First seat didn't work so I moved (only 4 in cabin) and the second seat stopped working. AVOD very poor quality and choice. On check-in I'd been warned that refurb work at BAH meant they were using a temporary lounge. They were using the quite basic Cathay lounge instead which was crowded and poor. For the leg to KUL I was bumped up to the front row, decent seat and more attentive service. Handed out personal media players but still a limited choice. Food good on both legs but drinks service a bit slow and forgetful.



Gulf Air customer review :  13 October 2011 by Danny Walker   (UK)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Budget airline of the middle east. London to Dubai via Bahrain. The only food served on a 6 hour flight was one poorly cooked meal - TV did not start working until 2.5 hours into the flight then was fuzzy and speakers did not work for 4 hours with a fault in the system. Legroom is below the stated pitch on the website. Poor staff who ignore the call button and simply not bothered. Requested veg meal was told we don't have that, so we will give you a chicken meal and just take out the chicken and eat the rice!


Gulf Air customer review :  12 October 2011 by K Hayes   (Thailand)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

The check in staff were pretty abysmal and staff onboard were a little frosty too, almost sarcastic when I asked if the toilet was the only one, all I got was 'well, it is a small plane sir.' It is as if we passengers are an inconvenience to them. Istanbul to Bahrain was an Embraer 190 - very nice but very pokey - I could feel every bump on the runway and shortly after some serious and unsettling turbulence! Another annoyance was that the headphones didn't work so I gave up on them pretty early on. Bahrain to Bangkok an A330. The staff seemed a touch frosty save for one steward. Food wise, no real complaints - again pretty reasonable for the price but what happened to coffee/tea after dinner? Inflight entertainment was good but films I had already seen and as it was a night flight I opted for some sleep. Good for the price paid, but nothing more.



 


PAGE

1 2 3 4 5
 


If you experience any problems submitting comments on the above link, please use our general   Feedback Page

 

 

 



top

back to top




| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Passenger's Choice Awards | Site Map | Contact Us | Links |

1999-2013  Copyright Skytrax