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Gulf Air customer travel guide
		Gulf Air 3-Star Airline Rating		Gulf Air First and Business class Lounge Reviews
		Gulf Air Passenger Trip Reviews		Gulf Air Economy class seat reviews
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Gulf Air customer review :  27 April 2011 by Mark Taylor   (UK)

CMB-BAH. Arrived in CMB from Heathrow and stayed 7 days on a family holiday, planned to fly to BAH on the early flight to be told that my family and myself had our tickets cancelled by Gulf Air - panic began to arrive as on further investigation Gulf had no record of myself and 3 extra passengers travelling. Felt totally abandoned following a visit to Colombo office for the second time - 3 hrs journey each way and a 2 hour wait in the offices. Having to prove that we are Gulf passengers by showing baggage tags and e-tickets - being the annual family holiday left us all drained and very upset.

Gulf Air customer review :  10 April 2011 by Norman Mitchell   (UK)

BAH-JED This service is operated by A330-200 in short / medium haul configuration of Business and Economy with old-style arm-chair type seating in Business. The aircraft interior and seating had a tired look and feel about it - the panelling of the seats would appear to have been recently repainted by hand – and badly. IFE is AVOD but with limited choice of viewing. GF makes a big thing of having a chef onboard but, in reality, the food is standard medium haul Business fare that is reasonably presented but questionable quality. I had lamb steak which was inedible – a sharp knife was not able to cut through the steak. The cabin crew was multi-national, as is normal in the Middle East – efficient and professional if not full of the joys of life. This was a 09h40 departure out of BAH, supposedly, but initially delayed to 10h45 due to the usual ”late arrival of the inbound aircraft”. At 10h45, when on-board, we were advised that we would be further delayed until 11h15 whilst we awaited some connecting passengers who had been delayed due to their ”late arrival of the inbound aircraft”. Then we were told that a passenger had fallen ill and that we had to await the arrival of a doctor who eventually pitched up and treated the passenger on-board. That whole process took almost another hour – he was very lucky as most other airlines would have booted the passenger off. We eventually got away at 12h15, 2h 35m late. GF used to be the dominant airline in the Gulf but is now up against some stiff local competition and trailing by a good margin.

Gulf Air customer review :  15 March 2011 by J Ashiblie   (Malaysia)

DAM-BAH-KUL. Departure from Damascus on E170 - first time for me on Embraer aircraft and was surprised at the leg room and comfort for Y class. They upgraded me to J Class on the short flight. Arrived Bahrain and given a complimentary stay at the Golden Tulip. Just after midnight, transferred back to the airport for 2am flight to Kuala Lumpur. The flight ended up to be 95% full and it was extremely painful to sit on the hard Y seats of their A330-200. Service and meal great. I just wonder why the 2nd meal service for all flight ex-Bahrain is much more appetizing as compared to those flight bound for Bahrain?

Gulf Air customer review :  7 March 2011 by A Alotaibi   (UAE)

DXB-BAH-LHR return, I bought this flight due to the fairly low price. The flight was awful on the way out, really dated aircraft, horrible food and I forgot about the old IFE system - felt like I was back in the 1990's! The return flight was okay, not so different although this time we had a choice of meals and it was a bit more welcoming, also frequent offers of drinks after meal. The cabin crew were good, no complaints about them but what a shame for Gulf Air.

Gulf Air customer review :  4 March 2011 by S Gupta   (Kuwait)

Kuwait to New Delhi via Bahrain, small plane A320 used, a bit claustrophobic. Only two crew members, completely inadequate. Food was just passable and can be improved. The meal service took more than one hour - some passengers had meal, some had to wait to for more than 1 hour. Alcohol was not served for reasons unknown. No inflight entertainment.

Gulf Air customer review :  26 February 2011 by Carla de Roode   (Netherlands)

Gulf Air was rather an unpleasant experience. When we arrived at the gate on Heathrow in transit from Amsterdam to Kathmandu Nepal, we were checked in, but our luggage was not. This we found out in Kathmandu. Four pieces of luggage - not transported. Because of this bad service we almost missed our expedition to Tibet two days later. Of course we are not happy. We wrote complaint to Gulf Air, but we don't get any answer on that. It seems that Gulf Air is not interested. Kathmandu to Bahrein was not pleasant, customers were about 98 percent Nepalese and crew was not polite or helpful. The food was terrible, also on the flight from Bahrein to London - curry beans with bean salad is not a good meal early morning. Gulf Air - never again!

Gulf Air customer review :  26 February 2011 by B Weightman   (UK)

I recently travelled with Gulf Air to/from Sri Lanka. I had read some pretty poor reviews prior to flying and some of them turned out to be true. On two of the flights toilets were blocked or locked. Beware of row 28 on the A320-100/200, these seats do not recline. Although we were at the front of the check-in queue we were allocated these seats.

Gulf Air customer review :  25 February 2011 by J Ashiblie   (Malaysia)

KUL-BAH-DAM with overnight in Bahrain. Flight to Bahrain on A332, which was 70% full so I ended up with 4 seats all to myself. After arrival at 2pm, collected my rental car and proceeded to the Golden Tulip for the night. After check in, we were advised against going out due to the tense situation. So decided to stay in and watched TV. Next morning drove to the airport and everything was okay. Cabin crew excellent. Meals outstanding though portions were small.

Gulf Air customer review :  14 February 2011 by Fritz Menzer   (Switzerland)

FRA-BAH-IFN. FRA-BAH on new A330, BAH-IFN on Embraer 170. Both flights pleasant, despite being almost 100% full. I found crew hard-working and friendly (on FRA flights they offered beverages at least 4 times and trays and cups collected regularly). The food on the first flight was excellent and seats were comfortable. Only negative points : the plane was very cold when we boarded it and that didn't improve much during the flight (fortunately they handed out blankets generously), and the IFE system for my seat was not working properly. BAH is a small and convenient airport.

Gulf Air customer review :  1 February 2011 by S Rajakaruna   (Oman)

Muscat to Colombo via Bahrain economy class. Muscat to Bahrain flight was ok. Bahrain to Colombo flight was very poor quality in cabin staff service. They served the dinner, after dinner the cabin crew were very reluctant to collect empty trays. I saw most of the passengers sitting uncomfortably, they were unable to move or go to even for toilets.

Gulf Air customer review :  1 February 2011 by M Eggleton   (UK)

BKK-BAH-LHR. I bought this flight from Bangkok International airport the day before departure, I needed to get home fairly quickly so settled for this airline, which was a bit of a mistake. The flight was a little late leaving but its rare to depart exactly on time. The plane was old and dirty, and seats not very comfortable. I am a very tall guy so I must have extra leg room which they were more than happy to arrange - but there were plenty of spare seats so if your on the ball you can grab a whole row and lay across, I was not so lucky, the seats were quite narrow too. The food was terrible, I couldn't eat half of it as its catered for middle-eastern people. Their prices are good and it shows - if you don't care about food and cleanliness then its fine, but I wouldn't fly with them again if I had the choice. The staff were friendly but you rarely see them only to give you food, and you don't get any free drinks, only with a meal. Bahrain airport is nice and clean with shops and restaurants if you want to eat there (McDonalds etc). Overall a budget international airline.

Gulf Air customer review :  17 January 2011 by A Al-Thani   (Qatar)

DOH-BAH-CDG return in business class. We got the flat bed seats because we paid the J class fare, IFE was old and terrible, the food was not good on outbound, but much better on the return flight. Seat was okay at best, though the width was nice.

Gulf Air customer review :  15 January 2011 by Malik Qadeer   (Pakistan)

Islamabad to Cairo Via Bahrain. Flight from Islamabad to Bahrain was full, food was insipid. Crew seen only during food serving. Bahrain to Cairo flight was little better, service wise and food wise. Same thing on the way back on Dec 31st. this is a below average airline.

Gulf Air customer review :  3 January 2011 by J Jarulalit   (Bahrain)

Does anyone know what's going on with Gulf Air pricing as of late? I complained a few months back that they were raising their prices for Bahrain-Bangkok in Falcon Gold (Business/First) and the response, being the smart business people they are in Gulf Air, was to raise them up even more! Previously was around 6-700 Dinars return Bahrain-Bangkok. Now it is running 650 Dinars one way! More than 1,400 Dinars return. I checked Bahrain to London and it is running 750 Dinars - one way. I thought it might be due to upgrading costs for the Falcon Gold cabin, but they are pricing themselves out of the game, and still using the same tired A340s, maybe spruced up a bit, but I don't know as I'm now avoiding Gulf and their price gouging like the plague. Qatar Airways Business class is still reasonable around 6-700 Dinars return, if you don't mind the short turn around in Doha between Bahrain and Bangkok. My mate did it last week and said it was good. Anyone have any idea what Gulf Air's twisted business plan is?

Gulf Air customer review :  3 January 2011 by C Ng   (Australia)

KUL-BAH-CAI trip outward pretty good, A340. Food okay but not the best. Service good. GF need to maintain their seats, the entertainment system was broken. Trip back was horrible and disappointing. A340 CAI-BAH delayed 4-5 hours, BAH-KUL was seated in middle, air conditioning wasn't adequate and hottest plane ever flew! There were not enough blankets for all passengers so they had to increase the heat! Saw one passenger asking for blanket and was turned down nut they were later found in an overhead compartment! Food good with turkey served xmas day. But what's the point when I was boiled up to the point I couldn't even go to sleep and had to walk to the galley to get some air?

Gulf Air customer review :  30 December 2010 by John Beaumont   (Bahrain)

LHR-BAH 26 December. Skyteam lounge in Terminal 4 is good, a little tatty perhaps but the buffet was decent. Self-serve champagne and a decent selection of very cold wines. Flight was pretty ordinary. IFE is poor - half a dozen films on a loop with rubbish image quality so they have started handing out personal media players which are preloaded with a dozen movies and music etc. The standard of service was very good - real care and attention to detail. Food excellent - turkey for Christmas, champagne served throughout. Planes are pretty tatty and the prices no better than Emirates or Qatar Airways so even though staff get top marks and the food was good I would never recommend Gulf Air over these two airlines.

Gulf Air customer review :  22 December 2010 by J Ashiblie   (Malaysia)

BEY-BAH-KUL: BEY-BAH dinner was excellent. BAH-KUL FAs did excellent job. Dinner was wonderful and the 2nd meal prior to arrival is far superior to the grilled vegetarian sandwich they served on the way to Bahrain!

Gulf Air customer review :  15 December 2010 by J Ashiblie   (Malaysia)

KUL-BAH-BEY. Things better now that GF has introduced their A332 instead of their ancient A340. Seat pitch is a little bit more generous. The 2nd meal before arrival into BAH was simply disgusting - it seems that nobody wanted their sandwich! The meal to BEY was great. Despite Gulf Air's inconsistent quality, I find crew professional and dedicated. Their fares are also an attraction for me.

Gulf Air customer review :  11 December 2010 by Peter Brauer   (UK)

I am a gold card carrying frequent flyer Falcon class. Gulf have clearly decided to dump any premium allegiances by treating business travellers very badly. LHR-DXB, no record of (online confirmed) booking, bumped from allocated seat on overnight flight to seat with no pitch. BAH- LHR, technical problem resulted in a substituted plane which was something out of the 1970's - no apologies, terrible seat pitch. Made a formal complaint 2 months ago - heard nothing - Gulf Air have the Ryanair approach to customer service.

Gulf Air customer review :  10 November 2010 by V Ravichandran   (India)

Kuwait to Bahrain on new A320 . No PTVs, but seat and legroom better than average and with a friendly crew, made such a short flight a very pleasant experience. The snack box on this sector is adequate. I would fly GF again if it's on their newer equipment, considering that Bahrain airport is a fairly easy airport to transit through.

Gulf Air customer review :  10 November 2010 by Kuhan Kandiah   (Malaysia)

KUL-BAH-LHR and back - flights not as bad as I expected it to be. Flight from KUL on an ancient A340, which featured peep holes between two toilets at the back of the aircraft (ex- SQ). Flight was packed and seats, carpets and other parts of the overhead cabin were falling apart. BAH to LHR was on a similar aircraft but a shade better. Crew generally pleasant and made up for the shabby aircraft. Transit in BAH is tedious with the security checks even upon arrival, before proceeding to transfer desk with no consideration to short transits. Return on LHR to BAH was stated A332 but my worst enemy appeared, the A340 - same aircraft then took me to KUL eventually. Crew again very pleasant and friendly, food alright but Gulf Air needs to really buck up on their aircraft renewal, refurbishing or upgrading at least. They have so much to offer otherwise.

Gulf Air customer review :  26 October 2010 by Jean Louis Vergaert   (UK)

Larnaca-Dubai via Bahrain Business class. Gulf Air offers cheap rates compared to with Emirates. The day of departure they suffered a London Heathrow T5 problem with their computer system, so my flight was delayed and I had to wait 6 hours in Bahrain for a connecting flight to Dubai. Gulf Air was very good in communicating the delays via SMS. All flights are old style business class, but much better than European short or medium haul business class. Service and food was excellent Larnaca to Bahrain, average on other flights. Good wine selection. Business Lounge in Bahrain is excellent, but I pity the economy passengers who must transit in such poor airport. No security fast track at Bahrain, but the security staff is very prompt in screening passenger (not sure that they are very thorough in their safety check though).

Gulf Air customer review :  13 October 2010 by M Guillemard   (France)

Paris CDG to Bahrein, and back in Economy. On the flight to BAH (daytime), I found that the hot meal was not good (tasteless), and IFE is really outdated with a very limited choice, and no information regarding the hours when the film begins. Not confortable, but what you expect from Economy. On the way back, (at a terrible time, 1.30 am) the weaknesses of the old planes are even more obvious. The economy seat seems to have no more foam left on the back, mine could not recline, the IFE of my colleague was broken (we were on a front seat, so it was the folding type) and would not held in position. I was unable to sleep at all, but those who were had the pleasure of being waken up by the crew 2.25 hours before landing to serve breakfast! The service itself was quite disorganised, and the crew not professinnal. A shame this is the only direct flight form CDG to BAH.