Air Dolomiti Passenger Reviews and Air Dolomiti Customer Trip Reports

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AIR DOLOMITI customer review :  20 June 2010 by David Messer   (UK)

Munich - Rome as a part of our trip from London on a codeshare with Lufthansa The flight left on time and landed early. The cabin crew were really good and and friendly, served a nice snack with drinks. Presentation of the plane and crew were spotless . Can recommend this airline.

AIR DOLOMITI customer review :  16 June 2010 by A Caltabiano   (Italy)

BLQ-MUC with ERJ195, very comfortable with huge leg room, but cabin extremely dirty. Crew professional and friendly. Food consisted of just a small packed snack + beverages.

AIR DOLOMITI customer review :  7 April 2010 by Tommy Desmet   (Belgium)

FRA-VRN-MUC Embraer ERJ195 and ATR72. Clean and pleasant cabin with professional crew. Good snacks and beverages offered. Check-in screens were not working in Verona so we had to wait for a quite long time.

AIR DOLOMITI customer review :  1 March 2010 by E Ramponi   (Italy)

VRN to FRA return with ATR 72 and Embraer 195. The cabin crew was professional and kind, legroom was excellent. Newspaper available onboard free. The catering was excellent, considering the flight time (1:00 h): into the "Settimocielo" box there were a salty snack, a sweet and a small cup of water. Hot and cold beverages (including wines) offered by the cabin crew.

AIR DOLOMITI customer review :  16 February 2010 by R McKenzy   (USA)

Flight from Genoa to Munich was very pleasant. Excellent snacks and an overall atmosphere of relaxation throughout the flight. Lots of legroom. Nice plane, a little on the noisy side.

AIR DOLOMITI customer review :  30 January 2010 by A Michelis   (Greece)

Munich to Venice return with a very nice Embraer 195. Both flights on time, snack was tasty and crew was professional. To be quite honest I was not expecting Air Dolomiti to be such a good regional airline.

AIR DOLOMITI customer review : 17 January 2010 by R Skopac

Customer Rating : 5/5

TRS-MUC-TRS on AT7. Crew pleasant, kind, helpful, kept passengers informed. Pilot talked to passengers all the time. Meal small but inventive, surprising. Stewardesses smile. It seems that EN keeps its good standard!

AIR DOLOMITI customer review : 11 November 2009 by Per Nilsson

Customer Rating : 5/5

MUC-FLR, ATR72-500. I have heard rumours of how noisy this aircraft is, but to my great surprise it was just a little louder than a jet, and I was even seated just beside the engine. Quite acceptable noise level ins the cabin. Flight stewardesses did a terrific work while we were flying over the Alps.

AIR DOLOMITI customer review : 8 October 2009 : by Chris Joynes

Customer Rating : 1/5

MUC-Pisa and FLR-MUC : what a disappointment! Half a glass of liquid to drink, miniature packet of snacks awful and the only food served in either direction. The aircon wasn't plugged in whilst on the ground and even in the air was hardly noticeable. One of the worst flights I've had. Boarding and disembarkation a shambles. 15 minute wait in aircraft, with no air, for bus to terminal.

AIR DOLOMITI customer review : 18 September 2009 : by L Lim

Customer Rating : 4/5

MUC BLQ return in business. Exceeded expectations. My heart sank at MUC when I realised it was a turboprop flight, and I was expecting a LCC experience. Instead I had a nice breakfast of cold meats and bread rolls on the way out. On the return leg they served a nice dessert, but I am not a dessert person. Flights were slightly delayed both times, but not significantly so. Check in at BLQ was very efficient, and the Marconi lounge has its own security lane which makes the whole process more pleasant.

AIR DOLOMITI customer review : 8 September 2009 : by R Ganbich

Customer Rating : 5/5

MUC-VCE rtn business class. An excellent overall experience. Very good ground facilities in Munich. Impeccable onboard service performed by onle one very efficient and friendly stewardess. Very tasty and imaginative food concept.

AIR DOLOMITI customer review : 12 August 2009 : by F Zanon

Customer Rating : 5/5

BLQ-MUC return economy class. Nice ground service in MUC, newspaper and sweets. Boarding fast and punctual. Flight on time, excellent service with quality snacks, soft drinks and wine. Excellent legroom, clean airplane, nice staff. Best regional airline tried, recommended!

AIR DOLOMITI customer review : 10 August 2009 : by E Bejan

Customer Rating : 5/5

Recently I experienced my first flight with Air Dolomiti and first time on an Embraer, from Frankfurt to Verona. The boarding was punctual. Embraer is a nice plane, and I enjoyed the fact that the seats are 2 by 2 only. The service onboard very professional. It was a flawless flight.

AIR DOLOMITI customer review : 1 June 2009 : by A Hansen

Customer Rating : 3/5

Economy class from Munich to Florence on ATR 72. Aircraft clean, though quite loud when seated next to the engine. After reading reviews on this site, I did expect a better service. The flight attendants were smiling and friendly, however they did not serve me and my girlfriend with beverages, I had to request this specifically, and the cookies that were the only food served on this late afternoon flight and disapointing.

AIR DOLOMITI customer review : 10 March 2009 : by M Berardi

Customer Rating : 5/5

Traveled in business class from VCE-MUC and I'm not sure there was any difference in the seats or service in the front but the food was simple and fantastic. Loved that I could have a cappuccino onboard. The crew was friendly and helpful and the all around experience very positive.

AIR DOLOMITI customer review : 22 November 2008 : by Marco De Rossi

Customer Rating : 5/5

FRA-TRN in economy. Air Dolomiti is one of the best regional airlines around. excellent legroom and service.

Air Dolomiti - by Marco De Rossi

21 November 2008  Customer Trip Rating :

FRA-TRN in economy. Air Dolomiti is one of the best regional airlines around. excellent legroom and service.

Air Dolomiti - by T Mynatt

17 June 2008  Customer Trip Rating :

MUC-FCO: Booked a flight on Air Condor from Munich to Rome for 20 persons. Air Condor cancelled our flight but automatically rebooked us on Air Dolomiti. The flight was on time, good snacks and nice flight attendants. I especially liked the way they boarded and deplaned from both the front AND rear of the aircraft.

Air Dolomiti - by J Leveque

17 June 2008  Customer Trip Rating :

MXP-MUC on a BAe 146, Y class. Good legroom, excellent catering even on such a short flight. Flight attendants not smiling but doing their job. Overall a good experience, followed by a smooth and easy transit in Munich.

Air Dolomiti - by T Mynatt

26 February 2008  Customer Trip Rating :

Munich to Venice. Originally booked on Condor who cancelled the flight and automatically rebooked me with Air Dolomiti. The flight attendants were professional and very nice. The plane was clean, departed and arrived on time, and the food/snack service better than any meal/snack I've ever had on a flight in the US.

Air Dolomiti - by Robin Kilby

19 February 2008  Customer Trip Rating :

MUC-TRN. Air Dolomiti has own check in gate area in MUC, with Italian flair (espresso etc). Bussing from gate to aircraft in MUC was quick. Hand baggage can be delivered to A/C hold if not checked in. ATR-42 (or 72?). Leather seats, quite a lot of legroom. Small snack served on evening service, choice of drinks. FA's english was good. On time arrival in TRN. If they flew regional jets, flight time could be reduced against Turboprops. Inflight magazine was well presented. All in all a pleasant flight for a late evening.

Air Dolomiti - by Greg Nishihira

7 February 2008  Customer Trip Rating : n/a

MUC-TRN; GOA-MUC. Flight attendant starts service by offering a refreshment towel followed by a snack. Complementary white wine even offered on the lunch hour service to TRN. Flight attendant from MUC-TRN always wearing a big bright smile that was genuine. You know it's a good airline when the staff believes in the product offered.

Air Dolomiti - by Roland Moser

2 November 2007  Customer Trip Rating : n/a

EAP (BSL) - MUC return in C-class. The staff was distant and not very friendly, their language skills limited, I do speak italian which helped me throughout the flights, if any questions where asked. The inflight service of food is just a bowl of fruit salad. I will try to avoid this airline. Arriving in Basle is not such a great experience (compared with the nice lounge ameneties when departing), the delivery of luggage takes quite a long time and you do have to wait behind low-cost-airlines (which means hundreds of passengers) arrivals at the same luggage-delivery belt for your luggage plus customs/passport control is quite a mess. The airport seems not able to handle three arriving flights at the same time! It's probably easier and more comfortable to take the train to Zurich or Stuttgart/Munich and flying from there, if you're destination is not Basle directly or you're not "on the run".

Air Dolomiti - by Federico Muscogiuri

11 July 2007

Another positive experience Bologna to Munich on Air Dolomiti. Punctual flight, courteous and professional flight assistants who even gave some small rucksacks as presents to the children onboard. Nice food and an excellent espresso served at the end of the meal. All this for a flight duration which is just over an hour. What a contrast it is flying on Lufthansa or, even worse, Alitalia. Shame about their limited routes. Hope they will expand their network. This airline is highly recommended

Air Dolomiti - by Harun Rathore

30 June 2007

MUC-RMI-MUC in C class (Settimocielo Dream). Flights both on time (or nearly). Very good inflight service. Exquisite meals on the outbound flight, roast beef, sundried tomatoes and hot bread rolls. On the inbound flight (which was a mid-afternoon flight) they only served us a salad of "marinated melon". It was in fact of a very high quality, but definitely not what you would expect on a flight you have paid 1000 euros for. Fortunately, the crew had two trays left from the outbound flight and so were given seconds consisting of smoked and boiled ham and cheese with fresh fruit. Will be flying Air Dolomiti again in a fortnight.

Air Dolomiti - by Gisbert Brunner

13 February 2007

I am flying quite often with Air Dolomiti. About 20 to 25 return flights a year. The quality of catering is excellent, in business-class as well as economy. In my opinion the friendliness of FAs has improved a lot during the last months. Since November 2006 the business-class has been moved from rear to the front. Advantage: Bulkhead seats with a little more legroom if you get row 1 in ATR 72 and row 2 in ATR 42. The neighbour-seat is blocked in business. Disadvantage: For leaving the aircraft you have to wait till the end. All together Air Dolomiti has got a really good airline after some changes.

Air Dolomiti - by Rob Williams

12 November 2006

Munich to Bologna and return. We were impressed with the appearance of the plane, FAs and the service. Would definitely fly with them again. As others have said, shame they don't fly to England.

Air Dolomiti - by Quoc Tran

15 October 2006

MUC-VCE and back in economy. Both flights were operated in ATR72, which can be quite noisy if you sit in the front. That's why the Business class is located at the back of the aircraft. But all seats are leather seats, quite comfortable actually. I was a bit disappointed by the cabin crew, both stewardesses were pretty but unfortunately not very smiling. On the positive side, catering on board is superb for European standards. Outbound I was offered a snack box including a (fresh) pastry, a yoghurt and some grapes, followed by soft drinks and coffee. Inbound, again a fresh pastry with juice and coffee. And all this during a mere one-hour flight! I would definitely recommend Air Dolomiti for trips to Italy.

Air Dolomiti - by Mike Langran

2 May 2006

MUC-TRN economy. Great trip - started off at the excellent MUC LH lounge complete with a great range of "proper" food (as opposed to crisps and biscuits) and on tap beer. The ATR is back to front with business at the back. Anything bigger than a small briefcase has to go in the hold. Cabin crew excellent both ways - drinks in glasses, nice food and pleasant service. To top it all, the views of the Alps were stunning. Would fly Air Dolomiti again - they show many a regional airline the way to perform to keep customers happy.

Air Dolomiti - by Giuseppe Gigliello

30 April 2006

VRN-MUC, VRN-FRA, VRN-MAD are the routes I usually fly with Air Dolomiti and I've never been disappointed. Wonderful planes except for the ATR. Perfect service on board, the crew is professional, polite, it's difficult to ask for better in low range flights.

Air Dolomiti - by Daniel Mori

18 March 2006

Air Dolomiti ha recently expanded its operations and fleet. It has added old BAe146s to its ATR and CRJ fleet and now serves as a fully integrated partner of the Lufthansa Regional network. It's operating hub is now in Munich (MUC). The seat pitch on the 146s is impressive, with plenty of legroom to stretch and relax. If you order sparkling white whine you will be served Ferrari Brut, an Italian "spumante" (basically champagne) which sells at about EUR15, or USD18, per bottle. It will be served in a glass, not a plastic cup, even if you are seated in economy class. Too bad this airline is a regional carrier! I've heard passenger complaints about the seat width, which might be a little tighter than on other regional jets.

Air Dolomiti - by Jack Sheldon

2 October 2005

I can only support what is said elsewhere in this forum. Lufthansa subcontracts some of its GVA-MUC flights to Air Dolomiti and it's worth trying to get those if you can. Pleasant crew, actual food served on the flight, with a smile, and if you ask for a glass of water with the coffee it's actually served with a smile. As a further bonus, because you're flying in small ATRs, you fly very low, below 20000 ft, so on a good day you get excellent views of the Alps!

Air Dolomiti - by Lian Ward

25 August 2005

Frankfurt to Verona and return with Air Dolomiti. Loads of space to stretch my legs. The service was excellent - very professional. It was nice to drink wine from a real glass. It is a shame they don't fly to England.

Air Dolomiti - by Dave Kuhn

24 August 2005

Flew Air Dolomiti last fall from Munich to Pisa and return. Superb experience. I didn't know this type of flying still existed. Wonderful crew, beautifully decorated airplane, and a very tasty fruit and ice cream snack. I recommend flying during the daylight hours, the view of the Alps is stunning! Congratulations Air Dolomiti!

Air Dolomiti - by Richard Mortara

6 June 2005

I can only echo the comments below. Munich to Turin was a 50 minutes breeze on CRJ, with a delicious small snack served on a china plate, plus packets of saltini and biscuits and a cocktail in a proper glass. Coffee was  provided. Seating is really comfortable, compared to that provided by many other european carriers. My return to Munich was from Pisa and on an ATR72. This time it was a small lunch box. Quality was good, but quantity was a little lacking I though. Drinks selection was larger and I had white sparking wine. It's a shame Air Dolomiti don't fly to the UK.

Air Dolomiti - by Timir Mozumder

26 March 2005

I have flown on Air Dolomiti between Munich and Genoa. Air Dolomiti is a high class regional airline with appreciable onboard service and food served on china. The cabin colour scheme is warm and the inflight magazine well worth a second look. The seats on the ATR turboprop aircraft were very comfortable. This is the best European airline I have flown on an European air route. Highly recommended.

Air Dolomiti - by R Cross

12 October 2004

Flew Munich/Turin in Canadair Regional Jet. Very pleasant experience, comfortable leather seats, very friendly crew and delicious canapes and tartlet served on china and accompanied by their own cocktail presented in a long stemmed glass with the mountains providing a stunning backdrop! In an age where airlines seem to be going for the lowest common denominator it was great to experience "old fashioned" service and all in Y.

Air Dolomiti - by F Permutti

21 May 2003

Always found the service to be of very high standards. Now that they have introduced a business class, in economy you don't get the nice tray with an actual plate (and delicious food!) anymore - instead they serve a kind of lunch box. But it is a lunch box with style! Inside there are a variety of food, mostly typically Italian. It may not be as nourishing as a full meal but it certainly is good! Add to that actual glassware, and friendliness of the crew, and you can see why Air Dolomiti is my favorite carrier in Italy and Europe.

Air Dolomiti - by Hanna Forster

7 February 2003

I generally fly twice monthly from Munich to Venice or Verona on Air Dolomiti. I always appreciate the style and the typical Italian elegance with a great service and a typical Bavarian and north Italian punctuality. 

Air Dolomiti - by Federico Muscogiuri

19 November 2002

I have flown Air Dolomiti from Milan Orio to Munich. Other than the fact that they fly small and rather noisy planes, this airline is excellent from any point of view. Service is one-class only, and this means business, staff are friendly and they are extremely punctual. I only wished they would fly more routes.

Air Dolomiti - by Luigi Vallero

09 September 2002

If you want to experience Italian style at its best in the air, then try Air Dolomiti. They're now flying a very modern fleet of ATR42s, 72s and Canadair Regional Jets on a comprehensive route network linking important regional centres like Verona, Bologna and Turin to main destinations in Italy and Europe. Seating is extremely comfortable, on the new all green leather seats, and the wall paneling covered in fabric on the ATRs gives the cabin a very warm feel. They recently introduced Business Class, which I have not yet had the pleasure of testing, and their inflight service, dubbed "Settimo Cielo" is second to none, even in Economy. On a recent mid afternoon 50 minutes flight between Verona and Munich I was offered a snack box comprising two canapes, some grapes and a fresh fruit tartlet, accompanied by the exclusive "Settimo Cielo" cocktail served in a long stemmed glass: is this economy class flying? And it was all served by a very professional and classy cabin crew. Well done Air Dolomiti: possibly the best ambassador of Italian good taste in the sky.