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Air Dolomiti Passenger Reviews and Air Dolomiti Customer Trip Reports

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Air Dolomiti
8.5 out of 10  8.5 out of 10
57 reviews

 



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AIR DOLOMITI customer review :  16 August 2014 by Lorenzo Belloli   (Italy)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Flight LH9444 from Munich to Bergamo Orio al Serio. Seating 8C (economy class). The short trip was really good and inexpensive. On board the seating was comfortable and the legroom was perfect. Also service on board was good but one hostess was impolite (the only negative note).


AIR DOLOMITI customer review :  5 June 2014 by Tommy Desmet   (Belgium)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

PSA-MUC in June 2014 in economy class. Flight left with +/- 25mins delay due to a medical emergency on board. Spacious cabin in this nice Embraer 195 aircraft. Refreshing towel for hands and face was offered before take-off and after take-off the meal service begun including a sandwich and drinks. Wine is offered in a real glass which is a bonus! Second time for me on this airline and truly to be recommended!


AIR DOLOMITI customer review :  5 March 2014 by T Xavier   (USA)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

MUC-FLR in February 2014 in economy, flight was full. Plane was clean-although economy was pretty cramped, flight staff was pleasant and professional. Air Dolomiti even gave us a snack and a drink on this short flight. Arrived on time. Would recommend (they are part of the Lufthansa network, we thought we were booking a LH flight when we booked). Enjoyable experience.


AIR DOLOMITI customer review :  10 September 2013 by James Rodger   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Flew on a charter from Gatwick to Verona on an Inghams holiday. The flights both ways were on time and 30 minutes shorter than quoted. The staff were welcoming, professional and immaculate. The plane was an Embraer 195 and was spotless. Snacks only provided so no comments really, well it was a charter. I would not hesitate to fly again with them.


AIR DOLOMITI customer review :  2 September 2013 by T Cumella   (Italy)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

I'm a New Yorker living in Bergamo, Italy. Flying to NYC via Malpensa is not convenient. So I looked forward to trying Lufthansa's route: Newark to Frankfurt (Lufthansa) connecting with their partner Air Dolomiti to Bergamo (Orio al Serio.) Monday, August 26 at Newark/Lufthansa check-in I couldn't obtain a boarding pass for the Air Dolomiti flight. After much delay, Lufthansa informed me that the flight had been cancelled. According to Lufthansa, they were not informed by their own partner. Obviously, I was also not informed. Another flight was not available for another 12 hours. This lead to a series of aggravating delays, rescheduling mishaps, lost (and found baggage), etc. Cancellations happen, but why wasn't Lufthansa or the passengers informed by Air Dolomiti?


AIR DOLOMITI customer review :  6 February 2013 by D Fogli   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

I had a pleasantly smooth flight. Service was excellent, plane spotless, plenty of sparkling wine to keep me company during my flight from Turin to Munich - I wish they flew out of London as well as I would go out of my way to use this company.


AIR DOLOMITI customer review :  9 November 2012 by Denis McKee   (Canada)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Venice to Munich en route to Toronto, 26 October 2012. Arrived at Marco Polo at 5.30 am for 8.45 am flight. Smooth check-in with two young staff members assisting passengers. Our slightly overweight suitcases accepted without comment and no surcharge. Informed our flight was delayed 2 hours (which would have caused us to miss our Air Canada connection in Munich) but we were being put on the 7 am flight which was boarding shortly. Sent past the long line for security check as Priority passengers and loaded on the transporter minutes later. The ATR7, my first non-jet flight, took off on time with a full load. Almost immediately, we were served a tasty cake with cappuccino, by a smiling attendant. Began descent into Munich, 20 minutes ahead of the scheduled flight time. A comfortable plane, excellent service, friendly staff, efficient processing.


AIR DOLOMITI customer review :  26 June 2012 by J Atchis   (Germany)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Flew from Pisa to Munich on an ATR 72. Never flew on that model before and was amazed. Nice aircraft. Service was ok, and the flight arrived on time. Seating was ok. Little narrow, but then again its only a regional airline. The whole operation had an Italian charm. All in all a nice small charismatic airline.


AIR DOLOMITI customer review :  16 May 2012 by M Fischer   (Germany)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Rome - Munich: The flight started 15 minutes late and we had a tight connection to Hamburg. Onboard we were greeted with friendly cabin crew handing out newspapers but unfortunately no English ones. The leg room was acceptable for 2 hour flight and seats were soft enough. We were given cheese sandwiches and drinks. In the end we did make it to our connection without being in hurry. All in all a good product from Lufthansa and will definitely recommend them.


AIR DOLOMITI customer review :  2 May 2012 by Pierre Knoblauch   (Germany)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Flew Business FRA-BGY-FRA on the same day. Total cost of 180€ return. Service was excellent, food was fresh and tasty (cheese, ham and fruits on the outbound, salmon on the inbound flight). Cabin crew was always smiling. Definitely recommended.


AIR DOLOMITI customer review :  21 March 2012 by C Khamphramai   (Thailand)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BLQ-FRA in a nice and clean Embraer 195. Loved the interior colours. Good service onboard and very friendly. Tasty snack on this 100 minutes flight.


AIR DOLOMITI customer review :  9 March 2012 by C Ellibee   (USA)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Pisa-Munich on ATR72. Great experience. Cabin spotless and flight attendants were professional and friendly. Inflight service started with refreshing towel for hands and face. Then, offered Italian wine (choices from menu and wine served in a glass), plus a sandwich. Wish they flew in the US.


AIR DOLOMITI customer review :  21 August 2011 by R Mundra   (India)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Frequently flown Frankfurt to Milan (Linate/Malpensa) or Munich to Milan (Malpensa). Airline is good and generally on schedule. But, to my utter disappointment, the snack on the return leg frequently is only non-vegetarian. Planes are usually small so one can expect a bumpy flight.


AIR DOLOMITI customer review :  19 August 2011 by I Orme   (USA)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

MUC-PSA return on ATR72. Plane was small but comfortable. FA's were friendly. Was given a sandwich which surprisingly was actually edible. I've heard good things about this airline and now I know why.


AIR DOLOMITI customer review :  20 June 2011 by C Fernandes   (Canada)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Flew Air Dolomiti from Munich to Milan. It was a pleasant flight. After being delayed in Toronto for over 3 hrs, we originally missed our connection, but Lufthansa within 15 mins of landing in Munich got us on the next flight out. It was a very nice flight - the seats were comfortable, the cabin-crew staff very friendly, and very surprisingly the food (sandwich) was delicious.


AIR DOLOMITI customer review :  19 January 2011 by R Skopac   (Croatia)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

TRS-MUC-TRS on AT7. Crew professional, no more Settimocielo food box, just an apple biscuit and hot/cold drinks. Return 1h 30mins delayed due to technical problems. Crew professional but fed up and tired due to evening delay. Salty nibbles and cold drinks offered. Generally, not like it used to be.


AIR DOLOMITI customer review :  20 June 2010 by David Messer   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Munich - Rome as a part of our trip from London on a codeshare with Lufthansa The flight left on time and landed early. The cabin crew were really good and and friendly, served a nice snack with drinks. Presentation of the plane and crew were spotless . Can recommend this airline.


AIR DOLOMITI customer review :  16 June 2010 by A Caltabiano   (Italy)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BLQ-MUC with ERJ195, very comfortable with huge leg room, but cabin extremely dirty. Crew professional and friendly. Food consisted of just a small packed snack + beverages.


AIR DOLOMITI customer review :  7 April 2010 by Tommy Desmet   (Belgium)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

FRA-VRN-MUC Embraer ERJ195 and ATR72. Clean and pleasant cabin with professional crew. Good snacks and beverages offered. Check-in screens were not working in Verona so we had to wait for a quite long time.


AIR DOLOMITI customer review :  1 March 2010 by E Ramponi   (Italy)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

VRN to FRA return with ATR 72 and Embraer 195. The cabin crew was professional and kind, legroom was excellent. Newspaper available onboard free. The catering was excellent, considering the flight time (1:00 h): into the "Settimocielo" box there were a salty snack, a sweet and a small cup of water. Hot and cold beverages (including wines) offered by the cabin crew.


AIR DOLOMITI customer review :  16 February 2010 by R McKenzy   (USA)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

Flight from Genoa to Munich was very pleasant. Excellent snacks and an overall atmosphere of relaxation throughout the flight. Lots of legroom. Nice plane, a little on the noisy side.


AIR DOLOMITI customer review :  30 January 2010 by A Michelis   (Greece)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Munich to Venice return with a very nice Embraer 195. Both flights on time, snack was tasty and crew was professional. To be quite honest I was not expecting Air Dolomiti to be such a good regional airline.


AIR DOLOMITI customer review : 17 January 2010 by R Skopac

Customer Rating : 5/5

5 Star Rating

TRS-MUC-TRS on AT7. Crew pleasant, kind, helpful, kept passengers informed. Pilot talked to passengers all the time. Meal small but inventive, surprising. Stewardesses smile. It seems that EN keeps its good standard!


AIR DOLOMITI customer review : 11 November 2009 by Per Nilsson

Customer Rating : 5/5

5 Star Rating

MUC-FLR, ATR72-500. I have heard rumours of how noisy this aircraft is, but to my great surprise it was just a little louder than a jet, and I was even seated just beside the engine. Quite acceptable noise level ins the cabin. Flight stewardesses did a terrific work while we were flying over the Alps.


AIR DOLOMITI customer review : 8 October 2009 : by Chris Joynes

Customer Rating : 1/5

1 Star Rating

MUC-Pisa and FLR-MUC : what a disappointment! Half a glass of liquid to drink, miniature packet of snacks awful and the only food served in either direction. The aircon wasn't plugged in whilst on the ground and even in the air was hardly noticeable. One of the worst flights I've had. Boarding and disembarkation a shambles. 15 minute wait in aircraft, with no air, for bus to terminal.


AIR DOLOMITI customer review : 18 September 2009 : by L Lim

Customer Rating : 4/5

4 Star Rating

MUC BLQ return in business. Exceeded expectations. My heart sank at MUC when I realised it was a turboprop flight, and I was expecting a LCC experience. Instead I had a nice breakfast of cold meats and bread rolls on the way out. On the return leg they served a nice dessert, but I am not a dessert person. Flights were slightly delayed both times, but not significantly so. Check in at BLQ was very efficient, and the Marconi lounge has its own security lane which makes the whole process more pleasant.


AIR DOLOMITI customer review : 8 September 2009 : by R Ganbich

Customer Rating : 5/5

5 Star Rating

MUC-VCE rtn business class. An excellent overall experience. Very good ground facilities in Munich. Impeccable onboard service performed by onle one very efficient and friendly stewardess. Very tasty and imaginative food concept.


AIR DOLOMITI customer review : 12 August 2009 : by F Zanon

Customer Rating : 5/5

5 Star Rating

BLQ-MUC return economy class. Nice ground service in MUC, newspaper and sweets. Boarding fast and punctual. Flight on time, excellent service with quality snacks, soft drinks and wine. Excellent legroom, clean airplane, nice staff. Best regional airline tried, recommended!


AIR DOLOMITI customer review : 10 August 2009 : by E Bejan

Customer Rating : 5/5

5 Star Rating

Recently I experienced my first flight with Air Dolomiti and first time on an Embraer, from Frankfurt to Verona. The boarding was punctual. Embraer is a nice plane, and I enjoyed the fact that the seats are 2 by 2 only. The service onboard very professional. It was a flawless flight.


AIR DOLOMITI customer review : 1 June 2009 : by A Hansen

Customer Rating : 3/5

3 Star Rating

Economy class from Munich to Florence on ATR 72. Aircraft clean, though quite loud when seated next to the engine. After reading reviews on this site, I did expect a better service. The flight attendants were smiling and friendly, however they did not serve me and my girlfriend with beverages, I had to request this specifically, and the cookies that were the only food served on this late afternoon flight and disapointing.


AIR DOLOMITI customer review : 10 March 2009 : by M Berardi

Customer Rating : 5/5

5 Star Rating

Traveled in business class from VCE-MUC and I'm not sure there was any difference in the seats or service in the front but the food was simple and fantastic. Loved that I could have a cappuccino onboard. The crew was friendly and helpful and the all around experience very positive.


AIR DOLOMITI customer review : 22 November 2008 : by Marco De Rossi

Customer Rating : 5/5

5 Star Rating

FRA-TRN in economy. Air Dolomiti is one of the best regional airlines around. excellent legroom and service.



Air Dolomiti - by Marco De Rossi

21 November 2008  Customer Trip Rating : 5 Star Rating

FRA-TRN in economy. Air Dolomiti is one of the best regional airlines around. excellent legroom and service.

Air Dolomiti - by T Mynatt

17 June 2008  Customer Trip Rating : 5 Star Rating

MUC-FCO: Booked a flight on Air Condor from Munich to Rome for 20 persons. Air Condor cancelled our flight but automatically rebooked us on Air Dolomiti. The flight was on time, good snacks and nice flight attendants. I especially liked the way they boarded and deplaned from both the front AND rear of the aircraft.

Air Dolomiti - by J Leveque

17 June 2008  Customer Trip Rating : 4 Star Rating

MXP-MUC on a BAe 146, Y class. Good legroom, excellent catering even on such a short flight. Flight attendants not smiling but doing their job. Overall a good experience, followed by a smooth and easy transit in Munich.

Air Dolomiti - by T Mynatt

26 February 2008  Customer Trip Rating : 5 Star Rating

Munich to Venice. Originally booked on Condor who cancelled the flight and automatically rebooked me with Air Dolomiti. The flight attendants were professional and very nice. The plane was clean, departed and arrived on time, and the food/snack service better than any meal/snack I've ever had on a flight in the US.

Air Dolomiti - by Robin Kilby

19 February 2008  Customer Trip Rating : 4 Star Rating

MUC-TRN. Air Dolomiti has own check in gate area in MUC, with Italian flair (espresso etc). Bussing from gate to aircraft in MUC was quick. Hand baggage can be delivered to A/C hold if not checked in. ATR-42 (or 72?). Leather seats, quite a lot of legroom. Small snack served on evening service, choice of drinks. FA's english was good. On time arrival in TRN. If they flew regional jets, flight time could be reduced against Turboprops. Inflight magazine was well presented. All in all a pleasant flight for a late evening.

Air Dolomiti - by Greg Nishihira

7 February 2008  Customer Trip Rating : n/a

MUC-TRN; GOA-MUC. Flight attendant starts service by offering a refreshment towel followed by a snack. Complementary white wine even offered on the lunch hour service to TRN. Flight attendant from MUC-TRN always wearing a big bright smile that was genuine. You know it's a good airline when the staff believes in the product offered.






 


 
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