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BUDDHA AIR Customer review :  23 October 2013 by C Watson   (Switzerland)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Pokhara to Kathmandu, ATR 42 aircraft. Arrived at the airport to find out my flight was over an hour late, but as I was early, I asked if I could be put onto the earlier flight which ended up taking off 15 minutes after the flight I had booked. The previous day, I had tried to change to an earlier flight and was told that they were all full (festival time). Strangely there were at least six free seats on the plane so I don't know why they didn't rebook other passengers - clearly you have to ask. It's the same plane going back and forth, so more susceptible to delays than others like Simrik that were using two Beechcraft planes that were half the size of Buddha Air's. (This also means that you can arrive at the airport, see your plane but if it's an hour later, you have to wait for it to go to Kathmandu and back before it's your turn.) Sweets for takeoff, water in-flight which was nice - served in a 20 minute window. Most importantly, it felt safe - the cabin attendants were attentive to this. It's expensive as the price is fixed for all airlines on the route, but rescheduling is free of charge depending on availability (even multiple times). The Himalayas are the in-flight entertainment. Stunning.



BUDDHA AIR review :  28 November 2012 : by Michael Hobby  (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Pokhara to Kathmandu. Notwithstanding that inbound flight was over two hours late I was impressed by this small domestic airline. The staff were friendly and courteous and no time was wasted in getting our flight airborne.


BUDDHA AIR review :  15 March 2012 : by S Smith  (Nepal)

 

Trip Rating :  2/10

Score 2 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

KTM-Nepalgunj-KTM on ATR. Cabin crew were polite and the plane was new, but it already looked very run down inside. They need a proper system of baggage collection at arrival as it was chaotic. 1 hour delay on return. The main problem is the extortionate double fares they charge foreigners, a practice copied by other airlines in Nepal which was phased out years ago in most parts of the world. $320 return, far overpriced for a short 1 hour hop. Fixed monopoly fare, no discounts for advance purchase or even for booking a return trip.


BUDDHA AIR review :  6 January 2012 : by Karan Kothari  (India)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Kathmandu-Biratnagar. Good comfortable seating though the seats didn't recline. Flight was full but FA's were able to attend to passengers well, they were quick and always with a smile. Would fly with them again.


BUDDHA AIR review :  27 November 2009 : by J Jensen  (USA)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

We booked and paid for our Buddha Air flight from Kathmandu to Pokhara three months in advance. The confirmed flight time (12:30 PM) didn't match the internet flight time. The tickets delivered to our Kathmandu hotel had us on a different flight, with a departure time of 2:30 PM. We called Buddha Air for two days with no answer. Our hotel finally reached them, and changed our flight to 9:40 AM, since our 12:30 flight had sold out---in other words, they'd sold our original seats to someone else. We tried for 3 more days to reach Buddha by phone, and finally dropped by one of their offices. They had our names on a confirmation list for the 9:40 AM flight, #605. When we checked in at the airport, we noticed we were now on a completely different flight, #601, which departed at 10:00 AM. It was a prop-plane, and held maybe 20 people, with only one seat on each side of the aisle. There was no confirmed seating. (A tip: for great mountain views on the way to Pokhara, sit on the right side of the plane, and from Pokhara to Kathmandu, on the left.) It was a relatively smooth flight for what many term a "vomit comet". Buddha Air's slogan should be "We'll get you where you're going, but until then, you'll be confused."










 


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