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bmi BRITISH MIDLAND Passenger Reviews and Passenger Trip Reports |
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bmi BRITISH MIDLAND customer review : 18 October 2009 by B Martin (Ireland)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
London Heathrow to Dublin. Used self-service electronic check-in unit at Heathrow which was
very easy and simple to use. However, there was a considerable delay at Terminal 1 between
checking in and depositing one's bag, which effectively negated the efficiency associated with
electronic check-in. FA's professional and plane was clean. It is a pity BMI do not offer
some sort of free drink or snack on board.
bmi BRITISH MIDLAND customer review : 13 October 2009 by Robert Szocik (UK)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
MAN-LHR A319 not much more than half-full. Flight attendants friendly and attentive. A bargain
fare at £32. Some of my previous bmi flights have not been so good, but this was a near-
perfect domestic flight in every way.
bmi BRITISH MIDLAND customer review : 6 October 2009 by E Connor (Spain)
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Trip Rating : 3/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-PMI. Have used BMI for quite a few years and have never been totally satisfied but they do
fly this route which is important to me, so I to accept the cancellations and time changes,
which are frequent. Once again I am booked only to receive an email to tell me this route has
now been cancelled for the whole winter period. They will organise an alternative flight for
me, which of course there is none - I am left to phone them at my expense and find an
alternative flight myself.
bmi BRITISH MIDLAND customer review : 5 October 2009 by Yevheniy Kahanovych (Ukraine)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
KBP to LHR and back last week. Online sale and check in worked well. Check-in/bag drop off
both ways was fast. Economy cabin seating varies as they don't have a standard seating across
their fleet. A320 first leg it was a plane with seats taken from BA long-haul with upholstery
covering places where PTV monitors used to be. So seat pitch and recline was excellent. Food
was good both ways, and crew nice and efficient. On the second leg seating was so so with
little recline and shorter seat pitch. it's important on 3,5 hr flight. Ticket price was a
great deal, even cheaper then low-cost competitor.
bmi BRITISH MIDLAND customer review : 5 October 2009 by David Callander (UK)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-CAI in Economy. Seats good as I had checked-in online the day before. Quick drinks
service, brunch served 2 hours into flight was good. Ordered Diabetic meal and quality was
good.
bmi BRITISH MIDLAND customer review : 28 September 2009 by Ian Waddell (UK)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-Hannover return. T1 is quite pleasant these days although one does have to walk a long
way occasionally to the gate. This route is operated by the small Embraer, which is excellent
and single cabin crew member can deal with food and drinks service in 10 minutes. Excellent
flights, return ahead of time despite five minute wait for stand at T1.
bmi BRITISH MIDLAND customer review : 17 September 2009 by J Escobar (UK)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-TLV return. T1 at LHR is a breeze. Economy on A330 was good. Excellent crew and attentive
service. Drinks (including alcohol) and bites served first, lunch offered which was quite
edible. Individual screens available (non AVOD) with a dozen channels. Return a similar
experience.
bmi BRITISH MIDLAND customer review : 15 September 2009 by Dave Ricketts (UK)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
I was booked Cologne-East Midlands later in the month (travelling out somewhere else by
another carrier.) BMI have cancelled the route. I got an e-mail saying they would be in
touch about alternative arrangements. I got a phone message to call their overseas call-
centre. Rang them, and was assured that it was all in hand, and that they would get back.
Heard nothing, so called them again. Person in call centre said that they could fly me back
to Heathrow. I suggested that I wanted to go back to the Midlands. To cut a long story
short, it transpired that they had no availability to the UK, including Heathrow, on the date
I was travelling back. This was due "to my travel class" and the short notice before I was
travelling. I pointed out that the short notice was due to their cancellation of the route.
I've got a refund, as and when it appears, but no travel home. Maybe I'd be as well off
travelling Lo-Cost.
bmi BRITISH MIDLAND customer review : 15 September 2009 by David Worcester (UK)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
Heathrow to Cairo return in Business. The No1 lounge is comfortable but the food selection is
not as good as BA. Chaotic boarding but onboard the crew were excellent and seats very
comfortable - the food was good even if the portions are small. Luggage retrieval poor, why
put priority tags on if your luggage comes out after economy luggage. Return flight again
chaotic boarding, no business priority. Crew good, excellent service. Luggage retrieval at
Heathrow hopelessly slow. My bag was first but my friends arrived 13 minutes after mine and
yet we checked in together and both in Business. Overall though two excellent flights, I just
hope they survive.
bmi BRITISH MIDLAND customer review : 2 September 2009 by C Fraser (UK)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
Heathrow - Tel Aviv. Checked-in quickly at premium check-in area which had exclusive and
relaxing feel. Visited the new lounge which was very modern and staff very welcoming.
Onboard the cabin manager came around and introduced herself to passengers in business and
onboard chef brought out the menu. The food was very tasty and well presented. Although it
wasn't a long flight it was nice to have a flat bed as it was a night flight.
bmi BRITISH MIDLAND customer review : 25 August 2009 by D Thomas (UK)
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Trip Rating : 3/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Damascus to London Heathrow. Full flight but that does not excuse the condescending and
unhelpful attitude of the cabin crew.
bmi BRITISH MIDLAND customer review : 18 August 2009 by Tony McLaughlin (UK)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
I have flown extensively between LHR and BFS on this airline. This time around I was flying
EDI to LHR. I was a bit shocked to find that BD59 was operated by one of their regional
aircraft, the Embraer 145. I was expecting an Airbus. The flight however was fine and I have
no issues with BMI - just flagging this in case people do not like to fly in the smaller jet.
bmi BRITISH MIDLAND customer review : 13 August 2009 by R McCulloch (UK)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
My United flight from Denver to Heathrow was diverted to Chicago because of a medical
emergency onboard so I arrived at Heathrow over 24hrs late thus missing my connecting flight
to Glasgow with BMI( I flew with them because of being allied with United in Star Alliance) my
original roundtrip flight with them had cost £70 they then wanted to charge me £198 for a one
way flight to Glasgow. I understand that I had 2 separate reservations but just the way I was
treated by BMI after a hellish trip - not even any attempt to accomodate me. I will never fly
BMI again even though they are part of Star Alliance.
bmi BRITISH MIDLAND customer review : 7 August 2009 by D Flint (UK)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR to TXL return economy on a codeshare with Lufthansa operated by BMI. Was disappointed to
find it was BMI, but was pleasantly surprised. Seats and comfort perfectly adequate for a
short haul flight. Timely departures, friendly staff and good service on board. No issues whatsoever.
bmi BRITISH MIDLAND review : 7 August 2009 by David Worcester (UK)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
London to Tel Aviv return in Business. No1 Lounge at Heathrow good. In flight service both
ways very good, even more so on the return. Spacious cabin, good food and attentive service.
The only minus point was that our baggage came out after economy so the priority label didn't
work.
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