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bmi British Midland International Customer Reviews and Passenger Trip Reports



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Check bmi British Midland International passenger information in our customer travel guide

bmi British Midland Economy class seat reviews

New short-haul Business class seats comfortable

bmi British Midland Ranking

Good Business Class arrivals lounge at LHR

bmi British Midland Lounge Reviews

Angled long-haul A330 business class seat

bmi British Midland Aircraft Seat Plans

Complimentary meals available on all flights

bmi British Midland Business class seat reviews

30kg economy hold baggage allowance on mid/long haul flights

bmi British Midland Passenger seat tips

31 inch Economy Class seat pitch onA330's feels cramped





bmi British Midland International Customer review :  20 March 2012 by Michael Davies    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Manchester-Frankfurt. Booked a Lufthansa flight, but operated both ways by BMI. 7am flight on A320 on time and arrived early. Nice light cabin of grey and brown leather seats. Return on A319 at 21.45, left 30 minutes late. Full flight with a high cabin temperature that was very uncomfortable, many people commenting on it. Complimentary full bar service and a hot snack, although very slow as there were only 2 cabin crew for economy.



bmi British Midland International Customer review :  15 March 2012 by P Eidoff    (UK)

Rating : 1/10

Score 1 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Booked LHR-MAN 11 weeks in advance for the last flight of the day at 22.00hrs. My flight from Muscat landed at 19.05, so a comfortable 3 hr connection. BMI rescheduled my flight and moved it forward 1.5 hrs so I could not make it. Pity they could not inform me about this, I found out myself just in time to book a hotel to stay overnight at Heathrow and get the flight the next morning.



bmi British Midland International Customer review :  15 March 2012 by G Muir    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

ABZ-LHR-TXL. Flights on time. Online check-in was easy. I am a Silver Diamond Club Member, was booked under a Lufthansa flight number which meant we could not get lounge access but a helpful staff member at the front desk let us in. Both BMI Lounges at LHR are great. Flight from LHR to Berlin was on an A319. Seemed quite a new plane and all seats were in brown leather. Comfortable but slightly dubious colour! Crew were mostly German and were efficient if not overly friendly. All in good flight.



bmi British Midland International Customer review :  10 March 2012 by M Wasiak    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Good value for money. Nice, helpful staff. Good food, especially breakfast. The plane to Amman was better than the return. On the return flight we have had only one TV screen for 3 rows and no choice of movies at all. Head sets not so good. Generally I enjoyed the flight and I would recommend.



bmi British Midland International Customer review :  6 March 2012 by Norman Mitchell    (UK)

Rating : 2/10

Score 2 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR–AMM on A320. Full flight with only 2 cabin attendants. Both were extremely rude with one particularly so. Seating very tight and catering standard low-level Economy fare. Seated 5 rows from the back and throughout the flight, the aisle next to my seat was blocked due to queuing for the toilet. Pre-meal, there was a drinks service, the meal service was delayed, so I went up to the back and asked for another and was given two. I then had a small plastic bottle of wine with the meal and when I asked for another, I was told that I had reached the “limit” and, in accordance with Company regulations, I would not be permitted any more alcohol for at least another 30 mins. In 30 years of flying, I have never encountered such a situation.



bmi British Midland International Customer review :  6 March 2012 by Patrick Jordan    (Ireland)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-NCE-LHR. Excellent catering, and served with real crockery, glassware, etc. Crew very welcoming. Delayed return due to fog at LHR, poor information available at Nice airport. Aside from that, a very pleasant experience.



bmi British Midland International Customer review :  5 March 2012 by Robert Szocik    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

MAN-LHR-MAN. Outbound flight delayed by 90 mins due to problems at LHR, then another 25 minutes in holding pattern over London. Quick check-in at MAN. Pre-flight updates to your phone work very well. The usual excellent, professional inflight service on both flights. Incredibly comfortable seats in the Embraer 145 flown to LHR, but only if you are under 6ft tall. Return flight 10 minutes early. Ticket price still incredibly good value over the competition. Will definitely miss this airline if BA buy up their LHR landing slots.



bmi British Midland International Customer review :  1 March 2012 by David A Worcester    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-CMN-LHR in Business. Disinterested check-in staff. Lounge no longer serves bacon rolls until 8am so porridge, American pancakes and toast no longer available. Boarding ok and the cabin supervisor serving Business was superb. Lovely hot breakfast, drinks, but no champagne and a slice of Lemon Drizzle cake before landing. Return flight, lounge horrible, poor selection of drinks and hard sandwiches. Bus to the aircraft, which I hate when travelling Business. Onboard another excellent experience, tasty hot lunch with a starter, choice of 2 mains and a dessert. Cabin supervisor serving business was friendly. We parked at a domestic stand so dis-embarked via rear stairway after all the economy passengers and were shoehorned onto a cramped bus.



bmi British Midland International Customer review :  20 February 2012 by Nicola Neyhaul    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Outbound to Nice from LHR. About 30 mins late leaving but made it up en-route. Crew professional and excellent hot breakfast served. On the return, the Business Class steward was excellent, keeping my glass topped up and serving delicious meal. Left Nice early. A319 both ways looked new. Sat in row 1 each way- huge leg room and highly recommended.



bmi British Midland International Customer review :  15 February 2012 by Craig Cutts    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Economy Heathrow-Bergen, I like the BMI (Great British Lounge) decent snacks and bar service, quiet area and good views. Flight on Emberer 145 small but pretty comfortable for a 2hr flight, boarding quick and service offered on board by 2 FA's polite & courteous. Despite being a diamond club gold member I don't often get to use BMI but would definitely use them over BA short haul, Bergen Airport small and baggage off quick.



bmi British Midland International Customer review :  15 February 2012 by Patrick Jordan    (Ireland)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Premium Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DUB-LHR-DUB. Same day return in flexible economy. Fast track security at Dublin, separate line for boarding both flights. Excellent staff, good service. Just a pity there is uncertainty about BMI's future.



bmi British Midland International Customer review :  9 February 2012 by Dieter Seitzer    (Kazakhstan)

Rating : 2/10

Score 2 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Almaty-London was OK, but return LHR-ALA was a disaster. 8 hours late without any explanation or excuse. Rude staff on the ground and onboard.



bmi British Midland International Customer review :  8 February 2012 by Alan McQuillan    (UK)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Premium Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BHD. Had flown to London Premium Economy and Economy on the return with a seat at the back of a very full plane. At the bag drop there was almost no queue - the check-in lady seemed to be Spanish with limited English. BMI staff in the air are brilliant. At Belfast and other airports except Heathrow they are great. At Heathrow the ground staff seem to have been recruited from the Ryanair Charm School.





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