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Calgary Airport
7.3 out of 10  7.3 out of 10
48 reviews

 



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CALGARY AIRPORT customer review :  27 March 2014 by J Schamotta    (Canada)

Rating : 5/10

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Recommended

The walk from your international flight to customs is excessive. I can normally handle some walking but this is awful. I need to stop numerous times just to rest. Every time I come through Calgary customs, I swear I won't travel again but after a few months pass I gear myself up for the walk. May consider asking for a wheelchair next time. Will this improve with the new addition?



CALGARY AIRPORT customer review :  17 March 2014 by M Cooper    (USA)

Rating : 0/10

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Recommended

Going through customs takes about an hour, then you get to security! Which takes an hour. Above all that, you have to verify your passport at the gate. Now you get to the gate, and decide you're hungry. You walk past your gate and see a nice looking sandwich shop and a couple of shops, behind a glass wall, however there is no door to get to them. If we can't go to some wing of the airport, don't show us! Avoid this airport at any cost.



CALGARY AIRPORT customer review :  5 March 2014 by Y Chen    (Canada)

Rating : 0/10

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Recommended

The slowest airport! To go through US custom declaration it takes about 2.5 hrs. Domestic security check takes about 40 min. The security staff are rude and disrespectful. If you have been to Las Vegas, expect a full search and invasion of privacy. Airport parking is by far the most expensive in North America.



CALGARY AIRPORT customer review :  21 October 2013 by Tonii Roulston    (Canada)

Rating : 4/10

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Recommended

Calgary Airport: first you have to walk several minutes to get to customs. It is usually a different route with a variety of hallways. Then you wait for your bags for 40 minutes. The sign of course tells you that your bags will be 4 minutes. Eventually the explanation provided is that there is only 1 ground crew. Surely planes are scheduled and that bags will be on the plane can be anticipated. This is a business run it as one and not as a government entity where there is simply no responsibility.



CALGARY AIRPORT customer review :  2 August 2013 by Christian Edwards    (UK)

Rating : 10/10

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Recommended

I have been going to Calgary airport for many years because I lived in the nearby city Lethbridge and I have had excellent service with this airport. The toilets are cleaned every 1 hour and they are well cleaned and the airport itself has easy access for the disabled.



CALGARY AIRPORT customer review :  2 July 2013 by Shant Tepelekian    (USA)

Rating : 8/10

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Recommended

The airport was very clean, but the food that was available was not so good. It was very nice to have the Spaceport, so the kids can play. Overall, this was a very good airport.



CALGARY AIRPORT customer review :  26 February 2013 by J Patterson    (Canada)

Rating : 8/10

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Recommended

Overall Calgary is a pretty good airport but, food service on the international side is horrendous. "The Pub" (why it's named that I have no idea) is some of the worst food you will have in an airport. The other choices are Burger King and Tim Hortons. They have very limited seating. There is no access to the Air Canada lounge from the International side either.



CALGARY AIRPORT customer review :  2 January 2013 by C Johnson    (Canada)

Rating : 10/10

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Recommended

I had my flight cancelled first thing (9am) Sunday December 30th with no options but to fly out later that night (10.30 pm). Security staff were most accommodating in allowing me to go back through the security check despite the fact I was flying out much later that day. I had checked out of my hotel and really had no other option than to stay in the airport during this time.



CALGARY AIRPORT customer review :  23 December 2012 by Maxim Doubrovine    (Canada)

Rating : 10/10

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Recommended

I fly to and from here 4 or 5 times a year. Queues at the check in counters are usually short and staff are friendly for the most part. The airport is clean and if you have any questions you can get help. Security and border staff are usually pretty friendly. There is a very big selection of places to eat, whether you want a donut and coffee or you want a full meal - you'll find a lot of places to get some food. Duty free prices are very, very cheap. Lots of seating available throughout the airport. Free high speed wifi is available and always works. 30 minutes of parking is free at the airport and there are lots of long-term parking choices too. Baggage comes out really fast most of the time. Highly recommend this airport - it's excellent.



CALGARY AIRPORT customer review :  23 December 2012 by J Gerber    (Canada)

Rating : 10/10

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Recommended

Even though it may lack in some things as size and entertainment, it makes up for it in others, as soon YYC will soon be able to handle A380's and 747-8 plus a new terminal and runway. There has only once in my lifetime been a big issue with this airport and that was easily resolved!



CALGARY AIRPORT customer review :  12 November 2012 by J Winter    (Canada)

Rating : 9/10

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Recommended

The first airport I ever did a connecting flight in, so obviously I was a little nervous getting there, however, the majority of the staff was helpful in directing a poor, lost person in the right direction. The layout was sometimes confusing and I had a difficult time trying to find customs, but it's a beautiful, well kept airport with lots of shopping and restaurants to keep you occupied. And might I add, the most comfortable seating out of any airport that I've been to. The only issue I had was, after I found my gate and waited out my 3 hour layover, I discovered that they'd put the wrong gate number on my ticket, so when I approached the man at the desk of the gate my boarding pass and the electronic boards said I needed to be at and asked him where I should be, he replied "I don't know" and dismissed me. So I almost missed my flight trying to find the appropriate gate. However, overall I would say that this is a beautiful, fast, and mostly friendly airport which I would definitely return to in the future.



CALGARY AIRPORT customer review :  25 June 2012 by M Koristka    (Canada)

Rating : 9/10

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Recommended

I fly out of this airport at least once a year with WestJet airlines and I am always impressed right from the check-in counter all the way to the gate. It could use more short-term parking though.



CALGARY AIRPORT customer review :  12 April 2012 by E Rustand    (Canada)

Rating : 6/10

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Recommended

Nice airport until you get into the security zone. Was transferring at this airport. It has a bit of an odd setup. It feels like a big long strip mall. It was quite a hike from where the plane let me off to customs. Decor and overall quality was good. After customs the main part of the airport is nice. Good restaurants in the food court and an excellent view while eating. Security was pretty brisk. One warning though. After you get through security, the gate area is almost devoid of bathrooms! There is one bathroom upstairs and one downstairs, this was for hundreds of waiting passengers. Overall not bad but please Calgary install a couple more toilets.



CALGARY AIRPORT customer review :  30 March 2012 by L Keckalo    (Canada)

Rating : 7/10

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Recommended

We arrived from Kelowna at 8.30am on a Saturday to catch a connecting flight to Orlando at 9.45am. To claim our bags prior to US customs, we had to get past others that were lined up, drag luggage back around people in line, then watch while others barged ahead of everyone. The layout of that area could be improved greatly. There was a very long line to enter customs and when we finally arrived at our gate, the flight was already boarding. While the airport appeared to be nice and clean, I will avoid it in the future if we have a US connection under 2 hours.



CALGARY AIRPORT customer review :  6 February 2012 by Susan Allen    (Canada)

Rating : 4/10

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Recommended

Going through US customs was ridiculous. If this is the city airlines choose to fly so many direct flights into the States from the prairies, the airport needs to streamline this process to get passengers through in a more efficient/timely manner. Delayed flights/connections are the biggest frustration for a passenger. I have flown into many larger airports that get this done.



Calgary Airport customer review :  21 October 2011 by Michael Halpen    (Canada)

Rating : 3/10

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Arrival baggage service is the slowest we have encountered versus 14 other international airports. We have regularly experienced 25 to 30 minute waits for luggage at Calgary International. No excuses for an airport so relatively new.



Calgary Airport customer review :  11 October 2011 by D Whalley   (UK)

Customer Rating :  5/5

5 Star Rating   

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Internal flight. Airport is clean and welcoming. Check-in good. The departure areas are clean with adequate seating. Free wifi.


Calgary Airport customer review :  25 August 2011 by Ivan Markovic   (Canada)

Customer Rating :  2/5

2 Star Rating   

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The terminal is quite small for a city of it's size. There is not a lot of shops except for the occasional Tim Horton's. However, I've never had any problems with check-in, customs, line ups and security. The good part is that customs are very fast and efficient in the airport because it's not as busy. I think the terminal is in need of major renovation.


CALGARY INT'L AIRPORT customer review :  8 August 2011 by A Merchant   (UK)

Customer Rating :  5/5

5 Star Rating   

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In arrivals, there are plenty of people in cowboy hats who can offer assistance if you get stuck with anything, which is useful. You can buy a day pass for $8 from Mac’s convenience store. Unfortunately, the bus is the only means of transport to downtown and express buses run every half hour to downtown. The departures area was more modern than arrivals and there were a good number of places to eat and shop after passing through security (no problems there). The airport itself is fine but for the lack of a direct rail link from the airport.


CALGARY INT'L AIRPORT customer review :  2 August 2011 by Ed Smith   (UK)

Customer Rating :  5/5

5 Star Rating   

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Recently flew into YYC on an international flight and then out again a few days later on a domestic flight - on the whole I found the experience to be rather good. I love the fact that they have the friendly greeters in white Stetsons, it certainly makes you feel you have arrived somewhere different, also love the fact that they help people with mobility problems or young children by giving them a lift on the golf buggies from the airbridge to customs. This was brought into sharp contrast on arrival back at Manchester with the ludicrous up and down stairs, long and winding walk you have to do on arrival. The customs guys were certainly abrupt but no more than I had experienced in other parts of Canada - in fact they only asked us 2 quick questions before letting us through - other groups of passengers seemed to get far more of a grilling. Baggage reclaim was really fast, signage to rental cars was easy to follow, and I'd say we were completely out of the airport within 1hr of landing, which is not bad at all. Flying out was positive too - had heard rumours that the security staff could be quite rude, but if anything they were a bit too friendly. Decent selection of shops and food outlets and a great seating area with nice views of the airfield and the Calgary skyline in the distance. Very good experience on the whole.


CALGARY INT'L AIRPORT customer review :  30 April 2011 by Susan Madge   (Australia)

Customer Rating :  1/5

1 Star Rating   

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Re B Cronin's comments on Calgary Airport Customs staff; I think this person is far too kind in their comments on these Customs staff! Fortunately I was a little quicker than B Cronin and was able to catch my thrown passport as it flew off the counter, but was unable to understand the hostility engendered by our flying in from the USA rather than direct from Australia. The level of enmity was unbelievable. We will not make the same mistake again.


CALGARY INT'L AIRPORT customer review :  3 December 2010 by R Stephenson   (Canada)

Customer Rating :  4/5

4 Star Rating   

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Decent airport with very good shopping options (primarily before security). Newest concourse D is quite nice. Some parts really showing their age - US departures area is utterly awful, as are B gates. Also, a total lack of any real services or shopping in the C (USA) gate area. U.S. Customs clearance wait times can be horrendous. Wayfinding signage is ridiculous, awful, horrible, amateur in some places! Best example: exiting the customs hall. When the first batch of amateur signage confused passengers, they put up more. That clearly didn't help, so they put up more. Then somebody installed red LED signs with flashing words and arrows (which are just as poorly designed as all of the other attempts). Now, someone else has tried to rectify by putting up handmade and laser-printer-ed signs. The signage is so bad that it's laughable, but it's also a sad way to welcome people to Calgary.


CALGARY INT'L AIRPORT customer review :  25 September 2010 by B Cronin   (UK)

Customer Rating :  2/5

2 Star Rating   

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Calgary Airport is an efficient airport and should allow rapid transit for visitors and business people alike. I have one problem which happens every time I arrive at Calgary and it continues to astonish me and upset me every time it happens. I arrive on BA flights direct from London once or twice a year. We are greeted by the friendly folk with the cowboy hats and then to the customs officers, where the hell begins. Of my last seven visits, I have been treated with a level of hostility, abruptness and intrusiveness that leaves me flabbergasted. On Saturday the customs official tossed my documentation back at me, it actually fell off the counter. On a previous two occasions I was sent to the 'back room' for a grilling. Beware not crossing a line with 'do not cross until called' sign (usually swinging to the side, unseen). Even it there is no queue, under no circumstances approach the officer unless they call you forward. On Saturday she seemed peeved to have lost the opportunity to berate me. Oh yes, visitors to Calgary beware. For here you may find the most sour, deliberately antagonistic, unprofessional and deeply unhuman officials. If only the lovely citizens of this great country knew how some visitors were being treated in their name.


CALGARY INT'L AIRPORT customer review :  18 February 2010 by Richard Boblenz   (USA)

Customer Rating :  1/5

1 Star Rating   

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Our journey to Calgary and passage through Canadian Customs was happily achieved with no delays with no waiting lines and up to ten Canadian Customs officers on duty. Our return trip from Calgary to Philadelphia via Chicago was very trying for many reasons. We arrived at YYC at 2 pm, two hours before our flight to learn that our flight was delayed to 5-20 pm. Although a sign stated that we were barred from entering customs until two hours before our flight time, no one advised us that it would take more than ninety minutes to pass through US Customs and YYC Airport Security. We entered US Customs at 4:00 pm, at which point the waiting line was backed up outside the door from the terminal with only two US Customs officials on duty and a third serving flight crews and a supervisor doing nothing. There was a fourth official person circulating through the waiting crowd assuring all that no one would miss their flights. We asked him about our Chicago flight and he assured us that our flight would not leave without us. A full one hour later, we finally got to the front of the line, cleared US Customs, and proceeded around the corner to arrive at YYC Airport Security and we realized that there were three lines open and only one of the lines was actually moving. It took 40 minutes to clear Airport Security who were opening every single bag and patting down nearly every passenger; including those who passed the metal detector. So we finally exited YYC Airport Security at 5:40 pm and went to Gate 31 but our flight had already departed at 5:20pm. The result of this is that we were then sent back through Canadian Customs to return to United ticketing with the knowledge that we were destined to suffer through US Customs and YYC Airport Security again before departing Calgary. We were then presented with another line of at least an hour at Canadian Customs. However, after about ten minutes we were thankfully rescued by a Canadian Customs official who took us to the front of the crew line. We arrived again at YYC the next day three hours prior to our flight time, cleared U.S. Customs in seven minutes with eight U.S. Customs agents working. We cleared YYC Airport Security in seven minutes operating four lines opening only selected bags or purses. We were at our gate a two hours prior to rollback. How can you expect American tourists to visit Calgary and Banff if they continue to be mistreated in this way? Assuming that all airlines provide expected passenger volume information to U.S. Customs and YYC Airport Security, and that anyone is using this information to manage these services, how does it take one hour and forty minutes to get from the terminal to the gate? If people are going to miss their flights, why is a U.S. Customs official circulating through the hour-long line telling us that we are not going to miss our flights? Why is there no advice to passengers regarding the current expected time delay to arrive at their gate? (This could be easily achieved by having a time written on any (or every) boarding pass when entering from the terminal and then noted by the person receiving passengers at the metal detectors who could then provide this information back to the entrance of U.S. Customs who could write it on a white-board sign.) Canadian Customs already uses a similar method to measure wait time. I provide this information and these questions in the hope that I may one-day return to Calgary without fear of wasting another day of my life (and the cost of hotel and meals) as a prisoner of U.S. Customs and YYC Airport Security.


CALGARY INT'L AIRPORT customer review :  24 September 2009 by Ravi Mene   (UK)

Customer Rating :  4/5

4 Star Rating   

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Used Calgary airport for our departure point from Canada. We were dropped off by coach at ground level, took some working out to departure level. After that check in for BA was a breeze, security smooth but disappointed with the departure lounge, several eating outlets, not much choice for shopping, the lady in duty free shop put me off by asking if I was on a international flight or else should get moving, I thought she was closing the shop, left without spending any money. This is probably due to all domestic and international flights leaving from same departure area.


CALGARY INT'L AIRPORT review : 22 July 2009 : by Kevin McDougald

Customer Rating : 4/5

4 Star Rating

Calgary is one of the better airports around. Baggage delivery was prompt after arriving on domestic flight. On departure, getting through security was a quick and painless experience. Passengers departing from the "D" concourse can avail themselves of the various airside restaurants and shops. Comfortable armchairs set up around the concourse are a pleasant alternative to typical, uncomfortable departure lounge seating. Large quantities of natural light in the "D" concourse also nice to have.


CALGARY INT'L AIRPORT review : 3 July 2009 : by Harold Ritzer

Customer Rating : 4/5

4 Star Rating

Flew Frankfurt-Calgary-Edmonton. Arrived in Calgary at 4pm. Customs took seconds, and our bags arrived within minutes of deplaning. Connection staff were slow though. 2 staff using paper lists to find all connecting passengers. Air Canada concierge working there helped us get booked onto a new flight, at 5 pm.. We had to speedwalk, not run, accross the airport, and re- clear security. Directions were clear, but the airport looked dated. Security at A gates was very slow, as we had an hour total in calgary. Area for Commuter planes, gate A8, was small, but fine. After a quick walk out to the turboprop, we were on the plane by 10 to 5, so from getting off one plane, clearing customs, rechecking our bags, clearing security, and getting on the next flight, it was 50 minutes. Amazing.


CALGARY INT'L AIRPORT review : 8 June 2009 : by S Koenig

Customer Rating : 4/5

4 Star Rating

When Air Canada informed us that our flight times had been changed, leaving us under 90 minutes between the arrival of our flight from Houston and the departure of our flight to Vancouver, I was nervous, since we'd have to go through Immigration and Customs and get to our new flight, but the airline assured me it was plenty of time. We passed through Immigration and Customs very quickly (I have a U.S. passport and my wife has a Brazilian passport and U.S. permanent residency card), and then walked briskly over the long distance to our departure gate. We made our flight with time to spare (not a lot of time, mind you, but enough to allow a quick trip to a rest room before boarding was announced). I can't comment on most of the airport's facilities, but at least in our case transiting was fast and easy.


CALGARY INT'L AIRPORT review : 19 January 2009 : by T Lee

Customer Rating : 1/5

1 Star Rating

I cannot agree with these comments. I am a British citizen living in the States and every time bar one that I have entered Canada at Calgary airport (via Chicago) at immigration I have been told to go to the separate office at the back, behind immigration. There I have had to wait for ages before being questioned in detail about my purpose in visiting Canada. I have seen this happen to other visitors too. I am fortunate to have travelled all over the world in my life and I have not experienced this at any other airport ever. Next time I have to go to western Canada I will go another way, perhaps via Toronto, even if it takes longer.


CALGARY INT'L AIRPORT review : 3 August 2008 : by D Balinowski

Customer Rating : 4/5

4 Star Rating

Nice building, but it's a bit of a walk if you're connecting between Concourse A and D. Shopping plentiful outside the secure area and prices reasonable. Airport volunteers in cowboy hats add character to the place.


CALGARY INT'L AIRPORT review : 22 July 2008 : by Brian Hansen

Customer Rating : 3/5

3 Star Rating

Adequate building overall, but about the "Stetsoned Welcomer Wagon" people: Rather than a nice touch, it's like being cornered by some kind of cheerleading mascot. Some people's idea of fun, perhaps. I also note the lack of a needed rail link here, as even though it's a small city, the traffic is an honest concern (throughout, not just to the airport.) Air service is adequate for North America.



Calgary International Airport review by Michael Henry

2 July 2008   Customer Rating : 5 Star Rating

After our negative experience at JFK, Calgary airport was a wonderful breath of fresh air. It didn't take long to go through customs where the staff were friendly and approachable. The staff with our coach to Banff (2 hours away) were lovely and during our 40 min wait, we had coffee and actually relaxed. Getting our luggage was quick too.


Calgary International Airport review by R Clements

21 January 2008   Customer Rating : 5 Star Rating

It is always a pleasure to fly into Calgary or Vancouver airports. The red waistcoated, and stetsoned "welcomers" are a really nice touch, and very helpful for information. Had a 7 hour lay over in Calgary. The airport is clean and shops are interesting. We spent a couple of hours having lunch in a proper - non food court - restaurant, which helped time pass. We also like being able to store our luggage until it could be checked in, at a reasonably modest charge. 7 hours lay over in an airport is never fun, but if you have to do it, it's a much better experience in Calgary than elsewhere.

Calgary International Airport review by James Faulkner

26 January 2007   Customer Rating : n/a

Flew in from JFK - small, but clean and efficient. On the way out check in staff really nice, no charge for overweight bag. Lots of glass so you have a view. At least some shops before customs. Customs Official very rude on way out, but it was US customs so you expect that from them! Lady who checked my bags was nice though. Not much to do after customs except have a beer or a tea. Overall a pleasant experience.

Calgary International Airport review by Carl Cater

12 October 2006

We were impressed by the cleanliness of the airport and the warmth of the welcome from a number of Calgary "Ambassadors" dressed in red uniforms with white cowboy-style hats. There was a very brief wait at Immigration Control and the official there welcomed us to Canada and wished us a great holiday! Baggage came through quickly (Premium Cabin luggage priority labelling obviously noted and dealt with!). Onward transport to the local Hotel was meant to be a courtesy coach but we were given a limo instead! One of the best Airports I have been to!

Calgary International Airport review by Sam Hawkins

11 July 2006

Calgary Airport has an excellent assortment of shops and services. I was there for 4 hours one morning because of a flight delay. The general public has access to a food fair, airplane model store, Virgin records, Purdy's Chocolates, to name a few. It definitely has more to offer than Vancouver or Alberta's provincial capital Edmonton's lousy airport. No wonder Calgary gets the bulk of Alberta's air traffic. I enjoyed the large windows to view arriving and departing aircraft. The FIDS screens are colourful and easy to understand.

Calgary International Airport review by Jon MacKenzie

6 March 2006

Having just transited at Calgary going from YEG to LHR, I was taken somewhat aback by the barren, wind-scorched terrain in Calgary. In stark contrast to the lovely forests, snowy fields, and overwhelming pleasantness of Edmonton, Calgary looked dead brown and broken up only by the uninspired warehouses typical of industrial airports. This isn't to say it was a bad terminal, quite the opposite, it's assuredly as uncrowded and efficient as everyone has said, but on the airside it truly is boring, the staff seemed plastic, and the view was simply painful. While from the moment I touched down in Vancouver I had been spellbound by Canada, Calgary was a truly unexpected sendoff from an otherwise gorgeous nation.

Calgary International Airport review by Shawn Johnson

2 January 2006

Although Calgary’s airport is not nearly at the level of Canada's gateway international airports of Toronto and Vancouver. They have a very nice, small airport on the Canadian prairies. The best thing about YYC is it has light traffic, so if you have to make a connection at YYC getting to your gate is quick and easy - no mobs of people like the big city airports and you don't have to take a train/bus to get to your gate or terminal.

Calgary International Airport review by Bob McInnis

21 July 2005

The airport has become a destination for travellers, visitors and locals. Renovations are not quite (if ever) complete but this is one of the best designed facilities in North America. Great selection of shopping on both sides of security in all terminals (A,B,C,D) with hours slightly reduced as late night/early morning traffic dictates. YYC is run as a business and is attracting non flying public with cheap evening parking, attractions and restaurants.

Calgary International Airport review by K McKinnon

8 July 2005

YYC is a great airport, having just at the end of renovation, the airport is clean, modern, and classy. Concourse A, B, and C are slightly older, but still are better than what you would find in Toronto or Vancouver. Lots of shops, lots of food courts, and there are tons of comfortable seats.

Calgary International Airport review by D Schlösser

4 June 2005

Found YYC to be a pleasant place to transit from an Air Canada Jazz flight from YQU to the intercontinental Air Canada service to Frankfurt. There are some big comfy leather seats in the departure lounge to relax and to have a look out on the apron. Mostly short ways, only if you have to connect between A and B you have to start walking some 5 to 10 minutes before bording. Only downside is the lack of restaurants ( only two Tim Hortons and a bar) after security where you normally are while just on transit. I liked this airport and will use it again in summer to connect. Air Canada Maple leaf lounge is a pleasant place to stay while you wait with all the services you need and expect.

Calgary International Airport review by Li Ping Tan

11 April 2005

Beautiful airport post renovation, much of the Canadian departure areas have been upgraded and atriums/walkways are spacious and bright. Many new shops and exhibits. security and other ground staff are friendly as always. However, what still needs to be updated are their US departure lounges. Cramped, dark, boring. But overall, a league above most N.American airports.

Calgary International Airport review by G Eto

15 February 2005

It has far more services than many other larger airports and yet due to its medium-size does not suffer from overcrowding. Nice features include a stunning central lounge atrium with water fountains and a huge glass facade with amazing views of the city and airplanes, spa, post-office, free baggage carts, hotel within the terminal complex with calming atrium, portable DVD player/movie rental, multiple restaurants, great selection of stores, aviation/space exhibit for the kids and plenty of free outlets to plug your laptop in. I much prefer to use a well-serviced medium-sized airport like Calgary than the big hubs.

Calgary International Airport review by Darrell Taylor

25 November 2004

Calgary doesn't have the size benefits of Vancouver or Toronto but then it doesn't suffer the opposite of being too busy. The immigration staff at Canada customs are a breath of fresh air compared to US airports (and NZ), we've never had to wait more than 10 minutes in line (and they have also learned to smile!). Now the refurbishment is nearly complete the access and services are greatly improved, we still enjoy travelling through there.

Calgary International Airport review by Kevin Leung

15 September 2003

YYC is a above average airport. The terminal itself is under renovation. The Westjet terminal is great with some dinosaurs exhibits on the roof. The only problem is, during the peak hours for Westjet departure, the waiting area can be very crowd and not enough seats for everyone to sit comfortably. Also the departure hall check-in desks in area A, B & C are all poorly design and passengers are not easy to access to their check-in desk whatever which airline. The design also affect the efficiency of passenger's movement. But generally speaking, YYC is a good place to go through with enough shopping and dining when consider YYC is not a popular transfer airport. People just stay in the airport for a short while, an extensive shopping and dining facilities are not really necessary.

Calgary International Airport review by M Devor

13 June 2003

Good airport, but will agree with the others, everything is landside and the airside is quite boring. Air Canada closed the only lounge in the US departures section in April, so no lounge this time. The airport is under renovation, so I will give them some credit. The lines for US customs were too long. They open the US customs hall at certain times of the day before a bank of flights and everyone stands there waiting. Otherwise, great airport, good shopping, and very friendly staff. I am sure when the construction is over, it will be magnificent.

Calgary International Airport review by Andrew Graupe

28 April 2003

Calgary isn't the biggest, but is my favorite airport. Terminals are nicely laid out, passenger drop-off is easy, and, yes, those Smarte-Cartes have yet to invade, meaning that you can get a baggage cart FREE! Check-in works well, and the first-class lounge is very nice. Customs clearance is easy coming to and from the United States, and there are many food service venues.

Calgary International Airport review by Li Ping Tan

27 April 2003

The US departures section is poorly designed and looks ancient! The whole airport seems designed for the people who send off travellers - once you head through the gates there is absolutely nothing to do! Having said that, it IS undergoing renovation, so hopefully it'll only get better.





 


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