EDMONTON INT'L AIRPORT review : 16 May 2008 : by M Keenan

Customer Rating : 4/5

It is well laid out, and things are generally close together, avoiding the requirement to walk vast distances to get to/from your gate. There are good amenities available once you're past security if you want to get something to read or something to eat. And the Air Canada lounge at Edmonton is very nice indeed -- definitely the place to be if you have to spend a few hours between flights. The airport is a way out of Edmonton proper, and getting there involves a slow drive through downtown if you're from the north side. Also, in my most recent trip there, it took about forty minutes to get through the security checks. I had allowed what should have been plenty of time before my flight boarded, but it ended up being barely enough. I don't know if my experience is the normal situation, but if it is, the security facilities and staff should be beefed up to handle the amount of traffic.

EDMONTON INT'L AIRPORT review : 6 May 2008 : by K Lucht

Customer Rating : 4/5

Not sure what D Scott or S Petersen are talking about. US Airways, Horizon, Northwest, United, and Delta all serve the airport. International destinations include Punta Cana, Mexico City, London, and seasonal Amsterdam and Frankfurt service. These are in addition to other destinations in Mexico and the Caribbean. The airport, though small, is clean and efficient and Edmonton Airports is working to improve the shopping and food options throughout the airport. A 180 mile drive to Calgary would not make sense for most travelers.

Edmonton Int'l Airport review by D Scott

26 February 2008   Customer Rating :

Quiet and small is how I would describe Edmonton International Airport. It is a bit of a drive from the north side of the city. They are building a new freeway to avoid driving through the city, but it will not be completed for many years, so you are looking at least an hour drive. Hardly any flights going to major US cities. Small regional jets fly most of these. Not served by American, Continental, United, or Delta, although United, and Delta do fly the regional carriers in. As far as International flights to Asia or Europe, best go to Calgary or Vancouver. Air Canada has only one flight to London and that’s it. I do find the Airport Improvement Fee a joke. $15.00 added to my ticket for what? A few restaurants and no parking.

Edmonton Int'l Airport review by Harold Ritzer

15 February 2008   Customer Rating :

Recently connected in Edmonton while doing Vancouver-Fort McMurray and back. Airport was clean, modern, and busy! Shops are limited, understandable due to it's size. Staff were friendly, and the terminal had a nice, open feel to it. Edmonton is much easier to connect in compared to Calgary, because it's simply more customer friendly, and it makes these long day trips less stressful!

Edmonton Int'l Airport review by S Peterson

12 February 2008   Customer Rating :

Not much of an airport. Very few international flights (one to be exact). Located far from downtown Edmonton, almost a 45-minute drive. Found it easier to drive, or fly further south to Calgary where flights were cheaper and much more abundant. Airport was not crowded a least. May have to do with lack of flights.

Edmonton Int'l Airport review by Gregory Davidson

28 February 2007   Customer Rating : n/a

I connected here while flying between London and Vancouver on Air Canada. Very nice airport! Staff were very nice and helpful. Airport is spotless, and very modern. Maple Leaf Lounge was great, even better then some airlines' hub's lounges! Overall, an excellent experience. I will fly through Edmonton again, if the direct flights to Vancouver are full, and who knows, I might even want to make a stop here!

Edmonton Int'l Airport review by Sergio Bucovich

15 November 2006   Customer Rating : n/a

I recently flew into YEG after not flying there for several years. The expansion project is now complete and the airport looks great. It is airy and functions well. However, all flights to the U.S. clear US customs at the airport, prior to landing in the U.S. This works well, except that if you arrive early, you are made to wait in US customs waiting area, that has too few seats. Most people had to stand for the 45 minute wait. The duty free shop is somewhat limited, so that is only worth a five minute distraction. Once you clear customs, you are also restricted to a certain set of gates, and you are not free to wander the airport. There is only one little food shop, with outrageously priced food ($7.50 for a small sandwich). So for US bound passengers, you are segregated from the rest of airport with very few services, which is really too bad as the rest of the airport is great.

Edmonton Int'l Airport review by P Cotspas

13 September 2006

I often travel into and out of YEG and never have I had a negative experience there. The decor is beautiful and it has a wonderfully open feel to it. It's the only airport I've ever been to where, if you've travelled on a domestic flight, you collect your luggage in the public arrivals hall. I'm happy to see that Air Canada is beginning flights to London out of YEG this fall. It's about time there's a scheduled service between Edmonton and Europe. Hopefully Frankfurt will soon be added, making it easier for Star Alliance passengers flying with Lufthansa. If there's one thing that could use improvement at YEG, it's install more automatic check-in machines, as the queues seem to be continually growing larger.

Edmonton Int'l Airport review by Jocko Stahr

13 May 2006

I fly through YEG very often. On the plus side it's easy to get around and the public areas are clean and comfortable, and for me the ice cream sandwich vending machine is a nice touch. On the minus side, the washrooms are almost alway filthy. The $40+ cab ride to downtown is quite the hit as well, when they shut down the muni they talked about an Edmonton Express Transit Bus, but that was a no show, they talked about increased capacity and frequency of Skyshuttle but that doesn't seem to have materialized either.

Edmonton Int'l Airport review by Jon MacKenzie

6 March 2006

I'd certainly echo all the positive comments on the ambiance of Edmonton International. The decor, including the beautiful forests and fields surrounding it, the air quality, natural lighting, and remarkably polite/efficient staff all contribute to the atmosphere, accentuating the excellent layout and organisation of the building itself. Indeed I feel it contains the most comfortable terminal space I've yet experienced. On its less than strong points, It would be improved with more restaurants, and it really needs better service to Europe.

Edmonton Int'l Airport review by  Justin Patrie

1 July 2005

Edmonton International Airport is a wonderful mid-sized facility. After its expansion and renovation, the airport now sports a brilliantly clean, modern, open and airy look that is refreshing after coming off a long flight. 3-story atriums with vaulted ceilings and floor-ceiling windows mark the wide and rarely-crowded departure halls. Services at the airport are also impressive for a facility of its size with many good shops and restaurants and great touches like an observation deck, free power outlets and desks for those with a laptop. I also like this airport for its lack of crowds (with exception to the mornings). Compared to the maddening masses at the big hubs, Edmonton is one airport which has actually not maxed out its capacity yet but has in fact already built to accommodate further growth. The only downside is the distance to the city. A taxi can cost over C$40 (US$32) though there are shuttles which charge less than half that and when push comes to shove, it very rarely takes over 35 minutes to get downtown.

Edmonton Int'l Airport review by  Ian Lockhart

21 July 2004

I was through Edmonton Int'l Airport a few weeks ago for the first time in about 8 months. I was shocked at the improvement. It is extremely well-lit and spacious. Very easy to clear security and move around post-security. The only things lacking were decent shops and amenities. But for a small airport they're certainly adequate.

Edmonton Int'l Airport review by  Rob McManus

28 April 2004

I was slightly apprehensive about centralizing security for both terminals but have been pleasantly surprised. The security check is actually quicker than it used to be and the boarding area is inviting and comfortable with some nice shops and services. (Love the fireplace!) Just one thing, for the whiners who insist there's only room for one international airport in Alberta - could you please try to cite a reputable source in the future?

Edmonton Int'l Airport review by  Sam Vaughan

26 February 2004

The new Edmonton International terminal is beautiful, but comes at a price of $15 added to your domestic airline ticket (the taxes on air travel in this country are absolutely ridiculous). The terminal has a lovely fireplace area, is spacious and welcoming. AC check in kiosks are great, wonder why more people don't use them and stand in a line instead? Security was quick and friendly, and they did an explosives test on my backpack and wanted to know my personal info. (kind of alarmed me). Luckily the airport has retained a viewing area, although it is not as wonderful as the one in the older terminal. Shops and restaurants abound.

Edmonton Int'l Airport review by  Kevin Koehn

27 November 2003

The new terminal is spectacular. Also very efficient. The number of flights and usage of the airport is increasing (unlike Calgary or Vancouver) hence the time is just right for a new terminal.

Edmonton Int'l Airport review by  Michael McAdam

15 September 2003

The new terminal in Edmonton is very pleasant. One wonders, however, why this terminal was necessary as it seems completely underused. Just because a new terminal is built, does not mean that the flights will come. There is only room for one airhub in Alberta, and that is Calgary (unfortunately). The security is admirable to the point of ludicrous.

Edmonton Int'l Airport review by  Brent Pulentski

11 September 2003

I recently visited Edmonton International Airport when I was travelling up north from the United States. I was presently surprised by this modern airport, and the ease of moving from the passenger terminal to the car rental facilities. Compared to other airports I have visited in Canada and the United States Edmonton's had a very up scale feel to it. I wish there were more flights operated out of this airport.

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