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Windhoek Airport Passenger Reviews and Windhoek Airport Traveller Reports
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WINDHOEK AIRPORT customer review : 10 May 2013 by Carol Tait (South Africa) |
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Rating : 6/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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On arrival we had a long wait in the queue at 3pm. It appeared as though most of the staff were on lunch.
We had a few elderly people in the queue who had difficulty standing for so long. On departure a female staff
member had an earpiece for a cell phone in her ear, was enjoying her conversation and laughing. Barely
greeted me and almost threw passport at me. Very hostile attitude. Officials generally were unfriendly. Two
toilet seats were missing in the ladies toilets in the general area.
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WINDHOEK AIRPORT customer review : 6 August 2012 by Joaquín Quinto (Spain) |
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Rating : 8/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Windhoek Airport is nearly 50km away from the city. Most people will arrange for private transport, although
there is supposed to be shuttle bus operators. It is not very big, and there is a decent selection of shops air-side. The waiting hall is spacious enough most of the time. The problem is during peak periods (notably in
the early morning when a bunch of flights leave around the same time, or when the Windhoek-Frankfurt flight
leaves) that it falls short. The immigration counters and the single x-ray machine (the second machine
appears to be for show only) backs up considerably.
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WINDHOEK AIRPORT review : 15 August 2009 : by F Zanon
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Customer Rating : 3/5 |  |
Again in WDH July 2009, no changes at the airport. Lost and Found queue very slow, go there as
soon as possible when you realize that your luggage is lost. Immigration very slow too. Note
that you have to fill up a form after security control when departing (it takes some more
minute and you need a pen!).
Windhoek Airport by F Zanon
14 November 2008 Customer Rating : n/a
The main lounge is quite large, and it is clean and bright. There are some shops, vat refund (enter
the "Custom Office"), tables outside the airport to enjoy last minutes of Namibia. Not many
flights, but in the evening there are departures to Germany and South Africa at the same time and
the departure lounge is really too small for all passengers leaving! Expect to sit on the floor, so
wait in the main lounge until is possible. Duty free is expensive, a poor bar and a very small gift
and diamonds(!) shop. There are only 5 or 6 gates, but often the screens show the wrong flights!
There is a smoking area, often crowded too!
Windhoek Airport by D Beck
28 April 2006 Customer Rating : n/a
Certainly is small, but if you are waiting to fly and have some time on
your hands consider using the Business Class lounge @ N$13, which
includes all drinks, nibbles, biscuits, cakes and SHOWER! But you do
have to bring your own towel. The seats are certainly more comfortable
and you get away from the mob. We certainly thought it well worth the
money as we had to wait 3 hours.
Windhoek Airport by Richard Heaps
3 December 2005
This is quite a small airport. In the main lobby there
is a small restaurant whose staff spend their time texting their mates
unless to disturb them because you (shock) want to order some food.
There is also bureau de change, a couple of expensive gift shops, a poor
tourist information bureau and a post office counter. Once through
check in there are a couple more gift shops, a large pricey duty-free
shop and a bar. Also bureau to change and tax-reclaim. But no food
available so make sure you've eaten first. The waiting lounge look out
over the runway and is very pleasant.
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