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Customer Review scoring : Salvador International Airport
7.5 out of 10  7.5 out of 10
6 reviews

 



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SALVADOR INT'L AIRPORT customer review :  30 July 2013 by Marcel van der Waal    (Netherlands)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

Chaotic lines at check-ins (GOL and Avianca), no idea how to organize, slow and uninterested. After security fully overcrowded, hot, not enough seats and little options to have something to eat.



SALVADOR INT'L AIRPORT customer review :  24 June 2011 by R Casa   (Brazil)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Although there is little traffic at SSA, there will always be long lines. This is especially true for international flights. Although there may be only one international flight leave in 3 hrs, immigration will take 1 hr. And beware of the arrival of 2 international flights within 1 hr. You will see the typical Brazilian chaos!


SALVADOR INT'L AIRPORT customer review :  26 February 2010 by A Hijmans   (Brazil)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Travellers arriving into SSA on international flights beware: most of the cash machines in the airport, for some unfathomable reason, cease service at 23:59. Particularly inconvenient since TAP and Air Europa flights from Lisbon and Madrid arrive shortly before midnight, leaving international travellers with no Brazilian money. This happened to me for the second time now which suggests it is a continuous issue. There are three cash machines in the revamped Banco do Brasil right next to international arrivals which accept foreign (maestro / cirrus) cards, but they only issue a maximum of R$100 per card, which is just about enough for a taxi ride to the city centre and a beer. Apart from this major issue which is strictly speaking not Infraero's fault but the banks', SSA still remains an efficient and pleasant airport.


SALVADOR INT'L AIRPORT customer review : 8 January 2010 by Richard Millard

Customer Rating : 3/5

3 Star Rating

This is an efficient and well-equipped airport. For travellers on AA, beware that ground staff and security don't seem to communicate. The security channel for US departures remained closed until beyond the scheduled time of departure, with no explanation given. The departure boards didn't show that there was a 90 minute delay, and instead left all boarding passengers to wait outside the secure area. This seems to be a specific AA problem.


SALVADOR INT'L AIRPORT customer review : 12 March 2009 by Manel Rilo

Customer Rating : 5/5

5 Star Rating

Nice medium size airport. Looks new (or revamped) and spotless clean. Easy to move around and offers enough services. Serious but very efficient staff, which is all I ask for. Fast check in, fast security, even going through passport control was relatively fast (it was a late fly though, so there wasn't many people).


SALVADOR INT'L AIRPORT customer review : 17 May 2008 : by A Hijmans

Customer Rating : 3/5

3 Star Rating

On the whole SSA is everything you'd expect a medium-sized airport to be. It's spacious, well- signposted, and safe. Check-in is usually fast (except for charter flights to Europe), security is fast and friendly, domestic arrival also fast and efficient. The one major problem at SSA are the long queues at customs in the afternoon when several international flights arrive pretty much at the same time. If you don't carry a Brazilian passport, expect to stand in line for over an hour. There are just enough shops and food amenities. SSA is still (thankfully) first and foremost an airport, not a shopping mall. If you are taking a bus from the city centre to the airport (or vice versa) be aware that traffic in Salvador is horrendous and the journey at peak times will take at least two hours.









 


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