Norwich Airport by G Thomas

25 February 2008   Customer Rating :

My wife checked in for a Flybe flight to Chambery on 16/02/08. The girl manning the desk appeared to be more interested in continuing her conversation with a nearby colleague and failed to hand back my wife's flight document until requested a few minutes later. She was then dismayed, along with other departing passengers, to have to pay a £3 development fee. There was no indication that her flight was delayed for over 1 hour. On my wife's return on 23/02/08 there was no indication or announced information that her incoming Flybe flight would be delayed by a couple of hours and I was compelled to spend a rather bleak few hours in Norwich airport that was virtually closed - even the coffee machine did not function properly-- perhaps your development fund could attend to that! Stansted for us next time.

Norwich Airport by Paul Coulthread

23 July 2007   Customer Rating :

My local airport. Was surprised that security staff and gate staff had never seen a KLM online boarding card before - gate staff weren't certain what to do, as there was no tear-off section! Airport Development Fee is a bit of a rip-off, as NWI charges are already quite high in comparison to many other U.K. airports. Catering charges expensive, as usual in U.K.

Norwich Airport by Chris Garner

9 September 2005   Customer Rating : n/a

We enjoyed its simplicity, the parking we pre-booked online with NCP and was £75.00 for the fortnight. Check-in was a breeze. Going through customs we were surprised at having our pictures taken as you don't see that at the other airports. The departure lounge is small but you can see all the action through the big windows. Its a pity that Norwich does not have a longer runway as our plane, Boeing 737, had to really put his brakes on hard to be able to stop before running out of runway although it may have been the pilot not getting it down soon enough! Flying from Norwich does seem to be more expensive but I would certainly see if a flight is available the next time we book a holiday.

Norwich Airport by Steve Hewitt

10 July 2005

Norwich is a super little airport, and I have used it several times now. In some ways, its strength (small and user friendly) is its limitation, as destinations are limited. However, there are some good charter destinations available, parking and check-in are really easy, and there's enough in the way of food and drink - even shopping. Sure, you don't get the bewilldering choice you get air-side at some of the major airports, but so what? On one trip I left the hotel in Lanzarote at 7.30 a.m. (BST) and was back home by 3 p.m. That's worth its weight in gold, especially at the end of a holiday.

Norwich Airport by Jon White

4 June 2005

Having just taken a regular flight from Norwich airport, I just want to say a few words about the airport. Firstly living in Norwich it’s just a Taxi ride and with check in on most flights even international are only a 1hour and last check in 25mins, what a saving on time. (Compared to a 2-3 hours drive and 3 hour check in) It is a lovely small airport but with all the usual facilities (bars, food halls, shopping, car hire, money exchange). The staff always seems to be very friendly, helpful and flexible, but then you can where passengers numbers are on smaller size. It also has a fairly high security outlook as they having taking photo’s at customs for years. Having KLM flying to Amsterdam 5 times a day we can get flights anywhere to the world, anytime. They now have also got two new low cost airlines, now starting domestic and international flights. The only slight downside is the cost of airport Taxes they seem to be one of the most expensive in the UK.