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Customer Review scoring : Muscat Seeb Int'l Airport
8 out of 10  8 out of 10
28 reviews

 



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MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  21 November 2013 by M Jones    (Austria)

Rating : 3/10

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Recommended

I fly for business practically every week, this has to be one of the worst airports I have visited. Plane to terminal is always by bus, you have to purchase a visa from the travel exchange desk where there was a long line of people waiting. As most of the flights to Muscat land late or very early morning, you really don't want to be standing around for too long fighting fatigue waiting for a visa. Passport control was very slow. I timed the average processing time per passenger between 2-3 minutes. So, just 5 people in front of me resulted in a minimum 10 minute wait at the airport. Because it took so long to get from the plane to arrivals, the bags had already been offloaded from the belt, there was no reference anymore on the screens as to which belt I would find my bags, so I had to check every conveyor belt. Departure from Muscat: arriving at the airport you must first go through a checkpoint and security check before you even get into the check-in hall. If you have bad luck and there are a lot of people there, as there was when I was departing, you could be waiting for a while just to get into the arrivals hall. There is a separate line for business passengers and frequent travellers. Once in the arrivals hall there are no amenities, limited places to sit, you cant even buy a bottle of water, so be sure to enter this hall through the first security not earlier than 2.5 hours before the flight, otherwise you are in for a long and uncomfortable wait. Check in was without problem, you then go through passport control which was much faster than on arrival, and then another more thorough security check. The security here is bad, I had fluids with me in my hand luggage, including half a bottle of water, this was let through without question. Once through security you are in the departure hall. I am a star alliance gold member so I can use the PLAZA lounge. The lounge offers a bar, smoking room, free wifi, and a good selection of hot and cold foods. There is a large duty free hall upstairs, and a very small one downstairs, so if you are looking to buy things be sure to use the large duty free shop. All in all, I was really very disappointed with this airport, the new airport is currently being built and should be finished by the end of 2014.



MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  7 May 2013 by F Weeren    (Kuwait)

Rating : 6/10

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Recommended

Small and old-fashioned without jetways and with bus service to plane stands, MCT is not the most exciting or user-friendly of airports, however Oman is busy building a brand-new state of the art airport across the runway from the existing facility, scheduled to open in 2014. Hopefully that facility will contain bigger and better everything than the current facility, which lacks a large selection of all the things usually associated with a truly representative national airport. Nonetheless, the current facility is clean, offers the basics and staffed by uniformly friendly people, thus making it one of the more welcoming facilities I have been to.



MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  13 February 2013 by Peter Mervin    (UK)

Rating : 0/10

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Recommended

I found Muscat Seeb airport to be very old fashioned and not very customer friendly. They still use airbridges which was very surprising. It is definitely the worst airport in the region.



MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  7 January 2013 by S Majid    (Malaysia)

Rating : 3/10

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Recommended

I find this airport chaotic with very few shops and places to eat. With only major currencies accepted, namely Euro or USD (not even Swiss Franc), it was a turn-off for me to spend anything while transiting here. Having to wait for the bus to transport you from the aircraft to the main building, this airport seems to live in the dinosaur age. While I find Oman Air a good airline to fly with, I don't think I want to transit at this airport until the construction of the new wing is completed.



MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  7 January 2013 by Rhonda Pullen    (UK)

Rating : 10/10

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Recommended

Small airport with enough amenities and food outlets to keep you occupied for a stopover. Duty free has a good selection and is competitive. We didn't have long in the airport on both journeys, but found it to be clean and welcoming to passengers. Queues at customs (security) for transit minimal, and organised exit from terminal to buses.



MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  28 December 2012 by L Channon    (UK)

Rating : 7/10

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Recommended

Was in transit from LHR to my trip to BKK. I had to spend 12 hours there but at least you can find some loungers to at least get some sleep. Terminal was slightly busy and had some shops to at keep you going for food and drink. They accepted UK Pounds as well. Nice places to eat. Overall, it was bearable for a few hours stop over but my next trip to BKK via Muscat is minimal. At least I know where to go and steer clear.



MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  23 October 2012 by Martin Vogel    (Switzerland)

Rating : 5/10

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Recommended

Muscat airports actual main terminal is rather old fashioned and not really inviting. There are no jetties available, all passengers are boarding via bus. Prices of food and beverages are high and payable in local currency only. Prices of duty free goods are unattractive. Flight and gate information is ok, seating capacity is quite good. As there are no attractions in the airport avoid longer layovers or bring a good book. The situation may change for good once the new terminal building is available.



MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  13 June 2012 by C Aditya    (UK)

Rating : 9/10

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Recommended

Has to be one of the best airports in the middle east. Although it does tend to get a bit crowded during the holidays it is a very comfortable airport. Convenient if you have a resident card since it lets you skip immigration queues. It takes me less than 5 minutes to leave the airport from the moment I set foot in the terminal on arrival. Although the lack of boarding gates is frustrating, I guess its just a minor issue since the new terminal is coming up soon. Staff are very friendly, efficient and make you feel at home. Check-in counters close an hour before departure so give yourself at least a couple of hours to check-in. I have not had a negative experience here and would be happy to fly through Muscat again!



MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  30 April 2012 by G Diggle    (UK)

Rating : 6/10

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Recommended

I have used this airport a lot over the past few years and frankly the new terminal can't come quickly enough. It is often over crowded if you are leaving on a weekend trip away to Dubai for example. The car parks are always over-crowded and cars just seem to get parked anywhere, whether it is in a space or not, which is annoying when you need to get parked in a hurry. The bureaucracy gone mad event here was when the newly opened and fitted Irish Pub was opened but couldn't serve any alcohol because of a lack of a licence which took a year to rectify.



MUSCAT SEEB INTERNATIONAL AIRPORT customer review :  9 December 2011 by Azlan Hashim    (Malaysia)

Rating : 9/10

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Recommended

I arrived on a delayed flight from Kuala Lumpur into Muscat. The airport was a bit quiet in the afternoon. The process of visa on arrival was done within 5 minutes. I was impressed with the friendliness of both the immigration and custom officers. Things went smoothly and I was in the hotel more or less 50 minutes after my arrival time.



Muscat Seeb International Airport customer review :  17 March 2011 by David Holden   (UK)

Customer Rating :  5/5

5 Star Rating   

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No air-bridges for any arrivals so buses to the terminal. Cabin crew and ground staff arranged for First and Business pax (about 12 in total) to go off on the first bus to get ahead of the game. Tip for anyone new to the airport as it is pretty confusing - go to the Travelex money exchange desk to buy your visa before approaching passport control. OR20 cash or you can pay by credit card. Taxis into Muscat hotels are a fixed price and you pay at a booth before getting in the taxi: OR5-OR10 for most hotels - much better than having to haggle. Return was very good although only pax are allowed into check-in area. Oman air lounge was good - fine selection of food and drinks. Good shopping area. Again a bus out to the aircraft but this did not detract from an airport that is trying really hard to catch up and doing a good job of that.


Muscat Seeb International Airport customer review :  13 February 2011 by Patrick Gold   (UK)

Customer Rating :  5/5

5 Star Rating   

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Nice little airport. Only ever used it for connections. But its a relaxing low stress environment compared to other Arabian peninsula hubs.


Muscat Seeb International Airport customer review :  31 October 2010 by Peter Bedson   (Oman)

Customer Rating :  4/5

4 Star Rating   

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A nice efficient little airport - much smaller than others in the region until the new building is completed. A very important piece of information is that the check in counters close an hour before take-off and I mean really close - the systems all shut down and there is no way onto the flight. This stops the check in staff getting bullied by late comers but means you need to be there in good time. The immigration queue looks long but generally moves reasonably quickly - you need to buy your visa at the Travelex bureau before you join the queue if you don't have one already. It is now 20 OMR each but kids seem to be only 10 (though I wouldn't bet on it) and if you have a visa for some but not all of the GCC states it is free. You can get a multiple entry visa but that seems to be at the whim of the Colonel on duty. There is a reasonable small duty free on arrival just after immigration and before what is generally the worlds fastest ever baggage reclaim (unless you are unlucky or travelling on BA for some weird reason when there can be a wait). The only ground transportation option is taxis - if you go to the hut directly outside arrivals you are guaranteed a reasonable price - about 7 OMR into town - touts (of which there are plenty hanging about but as with everything here they are not insistent) may cost you less or more (taxis don't have meters) and there is clearly a multi-tier pricing system in operation with westerners paying the most! The car parks are directly across from the terminal and are cheap with the exception of the "executive" car park which has permanent shade and a huge price to boot - the long stay is cheaper and only about 50m further away. Departures is pretty painless and border control and security are both generally very quick although it can get busy late at night; there is rather limited shopping airside but some nice coffee shops. The airline lounges are OK but nothing to write home about. Be aware that all the gates are bus gates and they close the flights very early - up to 40 minutes before departure - to herd you onto the busses. So don't linger too long in the coffee shop!


Muscat Seeb International Airport customer review : 19 February 2010 by Peter Thackray

Customer Rating : 4/5

4 Star Rating

Arrived at 23:20 from Doha. No piers so all transfers are by bus to the terminal building. Those in the know sprint to the Travelex Bureau de Change to pay their 6 Riyals to buy a visa before queuing for Passport Control. Those who don't understand the system will find the queue for the Visa Payment grows very long. In reality it moves relatively quickly. Passport is simple, no forms to be completed and then into Baggage Reclaim. Bags were already waiting, then through the scanner at Customs for the bags and into Arrivals. This was busy but not so you were not sure what was going on. No unhelpful offers of carrying bags or things like that. The main car park is directly across from the Arrivals Hall. The whole airport is small but runs quite well. It tends to be very busy late at night as flights from Europe arrive and connect to other locations.


Muscat Seeb International Airport customer review : 15 April 2009 by M Taylor

Customer Rating : 4/5

4 Star Rating

Upon arrival the transfer to the terminal was by bus. Obtaining a tourist visa cost 6 OMR before clearing immigration. Baggage claim was very quick with all our bags waiting for us. Customs is also a swift process. The main concourse was very very busy and in the heat was an experience. Departure can be a bit hectic with the majority of flights being operated late at night. The front of the terminal was a bit of a scrum. Be wary of the porters on the initial security check. Check in was not too bad. Security again was no different than anywhere else, as was immigration. Shopping was a little limited but adequate with a duty free shop and several book stores and coffee shops. Departure lounge was decent. Again transfer to the aircraft was by bus. A pleasant airport and certainly not the worst you'll ever encounter.


MUSCAT SEEB INT'L AIRPORT review : 19 June 2008 : by James Chlup

Customer Rating : 4/5

4 Star Rating

A small-ish airport, but nicely laid out. No airbridges, boarding and deplaning in 40 C+ is quite an experience. Check-in area a bit cramped and chaotic. Departure area nice with good duty-free shops, bookshop, coffee shop, and plenty of seats. Arrivals area very good. Visa purchase, passport control, and baggage reclaim moves swiftly.



Muscat Seeb Int'l Airport review by E McConnachie

4 December 2007   Customer Rating : 4 Star Rating

Seeb has to have the quickest baggage reclaim in any airport. Came off the BA flight first, straight through immigration and bags came out within 5 minutes as opposed to almost 30 mins in other airports if you're lucky. Departures area is good, clean with decent Duty Free. Oman Air lounge is slightly dated but still good.

Muscat Seeb Int'l Airport review by David Wallace

10 December 2006   Customer Rating : n/a

A pleasant surprise. It was clean, had enough seating with a nice coffee shop with a view of the ramp and clean toilets. The busses were not a problem in December, but may be more of an issue in the hot summer.


Muscat Seeb Int'l Airport review by Steve Sherratt

3 June 2006

I transited twice in March. The outbound was a quick changeover with only 50 mins on the ground. Simple signs, very good a/c, adequate seats and cheap duty free. On return we had 5 hours to kill, the seats are average, enough places to eat and drink etc. Toilets not too bad but occasionally short on paper, could be alarming! Buses to remote parking but only a short distance and no great hardship. The airport is busy during the late evening but there are sufficient facilities. Some decent entertainment during a long layover would be a bonus.

Muscat Seeb Int'l Airport review by S Jasim

21 February 2006

I flew in from the UAE on 15th Feb 2006 and was expecting a considerable wait to sort out visa etc but was very pleasantly surprised. Upon arrival you join an orderly and fast moving queue to purchase your visa stamp from a currency exchange bureau and then proceed directly to the immigration counter where your passport is stamped. The whole procedure took about 20 minutes. This is far quicker than it takes at Dubai airport where, although you don't have to get an visa, the queues for passport control are huge and very slow moving. The staff on visa stamp/passport control duty were super friendly and totally not-intimidating - unlike at Dubai. All in all it was a totally hassle free experience.

Muscat Seeb Int'l Airport review by M Visschers

12 February 2006

Was there twice on transit from Frankfurt to Jakarta. The airport is small, comparable with a regional European airport like Charlerois in Belgium. All planes park outside and everyone is being bussed to the terminal building. A Middle East-style security check is there in place for all arriving passengers, which can take quite a while, especially when you're already tired from a long flight. The building itself is very small and can be very crowded, plastic chairs everywhere, with a noisy and "charter airport" like appearance. Fortunately I could use the Gulf Air lounge downstairs to escape the fish market upstairs. The lounge was of very good quality, only the internet speed was extremely low - I guess they still use a dial-up internet connection there. All in all not an airport you could wish to have to transit, but if you can use on of the lounges, it can be a nice experience.

Muscat Seeb Int'l Airport review by Suman Das

29 August 2005

Muscat Airport was a big disapointment. The transfer desk is a complete mess. There is no indication of which desk to go for which flight. Creates an unnecessary chaos which is completely unnecessary. The staff were rude and unhelpful. The fast food area is dirty and the tables are not cleaned regularly. Not what you expect in an international airport. The airport needs some decent management. I am unlikely to fly Gulf Air again if the stopover is in Muscat.

Muscat Seeb Int'l Airport review by Michelle Geldenhuys

4 July 2005

Seeb departure is a dump. You can see the change since the government fired the crowd running it. It was really starting to become a decent airport but now with nobody running it its going one way and tht is down. There was only one person at the 3 fast food places and she could only provide one meal at each place. Food area was dirty. They need some decent management again.

Muscat Seeb Int'l Airport review by Ben Weston

11 March 2005

I've experienced many airports in the Middle East and although Seeb is modestly sized with fairly basic facilities it isn't a bad airport at all. Upon arrival immigration is well orchestrated and runs smoothly, and the officials seemed polite and welcoming, which makes a refreshing change! Also Seeb is the only place in the world I've rented a BMW X5 that they pull up for you outside the arrivals building and leave with the keys in and the engine running! Departure was also fairly smooth, and there's a fair selection of duty free and refreshments while you wait for your flight. Altogether not unpleasant to go through, and has the typically Omani oiled military precision that the British taught them then promptly forgot all about when it came our own airports. If you're expecting Amsterdam Schipol then you'll be disappointed, but if you're looking for a well run, efficient airport that gets you there, Seeb ticks the boxes.

Muscat Seeb Int'l Airport review by Stefano Liberati

9 March 2005

Time Travel - Backwards! Horrible airport and a real shock after Dubai. The terminal was seriously grey in every respect and I couldn't wait to get on the plane. If you're flying business/first with Gulf Air, don't think you'll find any sanctuary in the business lounge, which looked like it had been fitted out by Dodgy Sofas Ltd. Gaudy decor, dirty toilets and only one window. Not a great way to promote Oman and seriously in need of investment!

Muscat Seeb Int'l Airport review by J George

10 August 2004

Muscat's Seeb International Airport has to be one of the worst airports that I've been to. First, the lack of jetways (air bridges) is a problem because the temperature in Muscat usually exceeds 100 degrees (F) and having to go in that heat from the airplane to the bus is cruel. The first thing you notice about the airport is the muggy, thick smell of cigarette smoke. There seems to be a cloud of smoke hovering below the ceiling. I personally found this very bad. Other than that, the airport is clean and neat. There is plenty of seating area. The duty free shop has a large range of items, and the fact it is almost like a grocery store is nice. There are a few restaurants like and there is a Dairy Queen. There is also a small book store which sells new books and some stationery. Another problem is the fact that the flight display screen are not arranged in chronological order. I thought i missed my 12:15 AM flight and staff are no where to be found. The boarding gates are small "room"-like sections in a big hall which are obviously not capable of handling all the passengers on a plane because seating is very difficult to find.

Muscat Seeb Int'l Airport review by Allan Marmita

18 May 2004

Seeb International Airpot of Muscat has witnessed great improvement. Departures and arrivals duty free is well stocked. I almost finished all of my money shopping before departure. An on arrivals, i was pleasantly surprised that we can buy alcoholic drinks! However, air bridges would be a good improvement since riding on an airport bus to reach your aircraft makes the airport look like a regional airport only instead of being an international one.

Muscat Seeb Int'l Airport review by Hiro Suda

9 November 2003

The airport is compact, clean, and spacious. Immigration is swift, baggage handling very smooth and indeed you could come out of the airport from the plane in just few minutes! As for departure hall, there are enough check-in counters that even during the most crowded time of the day (around mid- night) there aren't many lines to wait to get boarding pass. Duty free is small compared to Dubai or Bahrain but has variety of goods ranging from Omani souveniers to latest electronics, alcohol to sports equipments. Boarding procedure is quick and smooth and has enough seats in the waiting area. This is a retreat compared to congestured Dubai airport! I'd rate 9/10 for the overall quality of the airport.


 


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