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Muscat Seeb Int'l Airport Passenger Reviews and Customer opinions
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MUSCAT SEEB INTERNATIONAL AIRPORT customer review : 7 May 2013 by F Weeren (Kuwait) |
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Rating : 6/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Small and old-fashioned without jetways and with bus service to plane stands, MCT is not the most exciting
or user-friendly of airports, however Oman is busy building a brand-new state of the art airport across the
runway from the existing facility, scheduled to open in 2014. Hopefully that facility will contain bigger and
better everything than the current facility, which lacks a large selection of all the things usually associated
with a truly representative national airport. Nonetheless, the current facility is clean, offers the basics and
staffed by uniformly friendly people, thus making it one of the more welcoming facilities I have been to.
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MUSCAT SEEB INTERNATIONAL AIRPORT customer review : 13 February 2013 by Peter Mervin (UK) |
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Rating : 0/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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I found Muscat Seeb airport to be very old fashioned and not very customer friendly. They still use airbridges
which was very surprising. It is definitely the worst airport in the region.
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MUSCAT SEEB INTERNATIONAL AIRPORT customer review : 7 January 2013 by S Majid (Malaysia) |
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Rating : 3/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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I find this airport chaotic with very few shops and places to eat. With only major currencies accepted, namely
Euro or USD (not even Swiss Franc), it was a turn-off for me to spend anything while transiting here. Having
to wait for the bus to transport you from the aircraft to the main building, this airport seems to live in the
dinosaur age. While I find Oman Air a good airline to fly with, I don't think I want to transit at this airport
until the construction of the new wing is completed.
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MUSCAT SEEB INTERNATIONAL AIRPORT customer review : 7 January 2013 by Rhonda Pullen (UK) |
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Rating : 10/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Small airport with enough amenities and food outlets to keep you occupied for a stopover. Duty free has a
good selection and is competitive. We didn't have long in the airport on both journeys, but found it to be
clean and welcoming to passengers. Queues at customs (security) for transit minimal, and organised exit
from terminal to buses.
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MUSCAT SEEB INTERNATIONAL AIRPORT customer review : 28 December 2012 by L Channon (UK) |
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Rating : 7/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Was in transit from LHR to my trip to BKK. I had to spend 12 hours there but at least you can find some
loungers to at least get some sleep. Terminal was slightly busy and had some shops to at keep you going for
food and drink. They accepted UK Pounds as well. Nice places to eat. Overall, it was bearable for a few hours
stop over but my next trip to BKK via Muscat is minimal. At least I know where to go and steer clear.
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MUSCAT SEEB INTERNATIONAL AIRPORT customer review : 23 October 2012 by Martin Vogel (Switzerland) |
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Rating : 5/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Muscat airports actual main terminal is rather old fashioned and not really inviting. There are no jetties
available, all passengers are boarding via bus. Prices of food and beverages are high and payable in local
currency only. Prices of duty free goods are unattractive. Flight and gate information is ok, seating capacity is
quite good. As there are no attractions in the airport avoid longer layovers or bring a good book. The
situation may change for good once the new terminal building is available.
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MUSCAT SEEB INTERNATIONAL AIRPORT customer review : 13 June 2012 by C Aditya (UK) |
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Rating : 9/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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Has to be one of the best airports in the middle east. Although it does tend to get a bit crowded during the
holidays it is a very comfortable airport. Convenient if you have a resident card since it lets you skip
immigration queues. It takes me less than 5 minutes to leave the airport from the moment I set foot in the
terminal on arrival. Although the lack of boarding gates is frustrating, I guess its just a minor issue since the
new terminal is coming up soon. Staff are very friendly, efficient and make you feel at home. Check-in
counters close an hour before departure so give yourself at least a couple of hours to check-in. I have not had
a negative experience here and would be happy to fly through Muscat again!
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MUSCAT SEEB INTERNATIONAL AIRPORT customer review : 30 April 2012 by G Diggle (UK) |
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Rating : 6/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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I have used this airport a lot over the past few years and frankly the new terminal can't come quickly enough.
It is often over crowded if you are leaving on a weekend trip away to Dubai for example. The car parks are
always over-crowded and cars just seem to get parked anywhere, whether it is in a space or not, which is
annoying when you need to get parked in a hurry. The bureaucracy gone mad event here was when the newly
opened and fitted Irish Pub was opened but couldn't serve any alcohol because of a lack of a licence which
took a year to rectify.
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MUSCAT SEEB INTERNATIONAL AIRPORT customer review : 9 December 2011 by Azlan Hashim (Malaysia) |
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Rating : 9/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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I arrived on a delayed flight from Kuala Lumpur into Muscat. The airport was a bit quiet in the afternoon. The
process of visa on arrival was done within 5 minutes. I was impressed with the friendliness of both the
immigration and custom officers. Things went smoothly and I was in the hotel more or less 50 minutes after
my arrival time.
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Muscat Seeb International Airport customer review : 17 March 2011 by David Holden (UK)
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Customer Rating : 5/5 |
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| Queuing |
| Cleanliness |
| Facilities |
No air-bridges for any arrivals so buses to the terminal. Cabin crew and ground staff arranged
for First and Business pax (about 12 in total) to go off on the first bus to get ahead of the
game. Tip for anyone new to the airport as it is pretty confusing - go to the Travelex money
exchange desk to buy your visa before approaching passport control. OR20 cash or you can pay
by credit card. Taxis into Muscat hotels are a fixed price and you pay at a booth before
getting in the taxi: OR5-OR10 for most hotels - much better than having to haggle. Return was
very good although only pax are allowed into check-in area. Oman air lounge was good - fine
selection of food and drinks. Good shopping area. Again a bus out to the aircraft but this did
not detract from an airport that is trying really hard to catch up and doing a good job of
that.
Muscat Seeb International Airport customer review : 13 February 2011 by Patrick Gold (UK)
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Customer Rating : 5/5 |
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| Queuing |
| Cleanliness |
| Facilities |
Nice little airport. Only ever used it for connections. But its a relaxing low stress
environment compared to other Arabian peninsula hubs.
Muscat Seeb International Airport customer review : 31 October 2010 by Peter Bedson (Oman)
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Customer Rating : 4/5 |
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| Queuing |
| Cleanliness |
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A nice efficient little airport - much smaller than others in the region until the new
building is completed. A very important piece of information is that the check in counters
close an hour before take-off and I mean really close - the systems all shut down and there is
no way onto the flight. This stops the check in staff getting bullied by late comers but
means you need to be there in good time. The immigration queue looks long but generally moves
reasonably quickly - you need to buy your visa at the Travelex bureau before you join the
queue if you don't have one already. It is now 20 OMR each but kids seem to be only 10
(though I wouldn't bet on it) and if you have a visa for some but not all of the GCC states it
is free. You can get a multiple entry visa but that seems to be at the whim of the Colonel on
duty. There is a reasonable small duty free on arrival just after immigration and before what
is generally the worlds fastest ever baggage reclaim (unless you are unlucky or travelling on
BA for some weird reason when there can be a wait). The only ground transportation option is
taxis - if you go to the hut directly outside arrivals you are guaranteed a reasonable price -
about 7 OMR into town - touts (of which there are plenty hanging about but as with everything
here they are not insistent) may cost you less or more (taxis don't have meters) and there is
clearly a multi-tier pricing system in operation with westerners paying the most! The car
parks are directly across from the terminal and are cheap with the exception of the
"executive" car park which has permanent shade and a huge price to boot - the long stay is
cheaper and only about 50m further away. Departures is pretty painless and border control and
security are both generally very quick although it can get busy late at night; there is rather
limited shopping airside but some nice coffee shops. The airline lounges are OK but nothing
to write home about. Be aware that all the gates are bus gates and they close the flights
very early - up to 40 minutes before departure - to herd you onto the busses. So don't linger
too long in the coffee shop!
Muscat Seeb International Airport customer review : 19 February 2010 by Peter Thackray
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Customer Rating : 4/5 |  |
Arrived at 23:20 from Doha. No piers so all transfers are by bus to the terminal building.
Those in the know sprint to the Travelex Bureau de Change to pay their 6 Riyals to buy a visa
before queuing for Passport Control. Those who don't understand the system will find the
queue for the Visa Payment grows very long. In reality it moves relatively quickly. Passport
is simple, no forms to be completed and then into Baggage Reclaim. Bags were already waiting,
then through the scanner at Customs for the bags and into Arrivals. This was busy but not so
you were not sure what was going on. No unhelpful offers of carrying bags or things like
that. The main car park is directly across from the Arrivals Hall. The whole airport is
small but runs quite well. It tends to be very busy late at night as flights from Europe
arrive and connect to other locations.
Muscat Seeb International Airport customer review : 15 April 2009 by M Taylor
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Customer Rating : 4/5 |  |
Upon arrival the transfer to the terminal was by bus. Obtaining a tourist visa cost 6 OMR
before clearing immigration. Baggage claim was very quick with all our bags waiting for us.
Customs is also a swift process. The main concourse was very very busy and in the heat was an
experience. Departure can be a bit hectic with the majority of flights being operated late at
night. The front of the terminal was a bit of a scrum. Be wary of the porters on the initial
security check. Check in was not too bad. Security again was no different than anywhere
else, as was immigration. Shopping was a little limited but adequate with a duty free shop
and several book stores and coffee shops. Departure lounge was decent. Again transfer to the
aircraft was by bus. A pleasant airport and certainly not the worst you'll ever encounter.
MUSCAT SEEB INT'L AIRPORT review : 19 June 2008 : by James Chlup
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Customer Rating : 4/5 |  |
A small-ish airport, but nicely laid out. No airbridges, boarding and deplaning in 40 C+ is quite
an experience. Check-in area a bit cramped and chaotic. Departure area nice with good duty-free
shops, bookshop, coffee shop, and plenty of seats. Arrivals area very good. Visa purchase,
passport control, and baggage reclaim moves swiftly.
Muscat Seeb Int'l Airport review by E McConnachie
4 December 2007 Customer Rating : 
Seeb has to have the quickest baggage reclaim in any airport. Came off the BA flight first, straight
through immigration and bags came out within 5 minutes as opposed to almost 30 mins in other
airports if you're lucky. Departures area is good, clean with decent Duty Free. Oman Air lounge is
slightly dated but still good.
Muscat Seeb Int'l Airport review by David Wallace
10 December 2006 Customer Rating : n/a
A pleasant surprise. It was clean, had enough seating with a nice coffee
shop with a view of the ramp and clean toilets. The busses were not a
problem in December, but may be more of an issue in the hot summer.
Muscat Seeb Int'l Airport
review by Steve Sherratt
3 June 2006
I transited twice in March. The outbound was a quick changeover with
only 50 mins on the ground. Simple signs, very good a/c, adequate seats
and cheap duty free. On return we had 5 hours to kill, the seats are
average, enough places to eat and drink etc. Toilets not too bad but
occasionally short on paper, could be alarming! Buses to remote parking
but only a short distance and no great hardship. The airport is busy
during the late evening but there are sufficient facilities. Some
decent entertainment during a long layover would be a bonus.
Muscat Seeb Int'l Airport
review
by S Jasim
21 February 2006
I flew in from the UAE on 15th Feb 2006
and was expecting a considerable wait to sort out visa etc but was very
pleasantly surprised. Upon arrival you join an orderly and fast moving
queue to purchase your visa stamp from a currency exchange bureau and
then proceed directly to the immigration counter where your passport is
stamped. The whole procedure took about 20 minutes. This is far quicker
than it takes at Dubai airport where, although you don't have to get an
visa, the queues for passport control are huge and very slow moving. The
staff on visa stamp/passport control duty were super friendly and
totally not-intimidating - unlike at Dubai. All in all it was a totally
hassle free experience.
Muscat Seeb Int'l Airport
review
by M Visschers
12 February 2006
Was there twice on transit from Frankfurt to Jakarta. The airport is
small, comparable with a regional European airport like Charlerois in
Belgium. All planes park outside and everyone is being bussed to the
terminal building. A Middle East-style security check is there in place
for all arriving passengers, which can take quite a while, especially
when you're already tired from a long flight. The building itself is
very small and can be very crowded, plastic chairs everywhere, with a
noisy and "charter airport" like appearance. Fortunately I could use the
Gulf Air lounge downstairs to escape the fish market upstairs. The
lounge was of very good quality, only the internet speed was extremely
low - I guess they still use a dial-up internet connection there. All in
all not an airport you could wish to have to transit, but if you can use
on of the lounges, it can be a nice experience.
Muscat Seeb Int'l Airport
review
by Suman Das
29 August 2005
Muscat Airport was a big disapointment. The transfer desk is a complete mess. There
is no indication of which desk to go for which flight. Creates an unnecessary chaos which
is completely unnecessary. The staff were rude and unhelpful. The fast food area is dirty and the tables are not cleaned regularly. Not what you
expect in an international airport. The airport needs some decent management. I am unlikely to fly
Gulf Air again if the stopover is in Muscat.
Muscat Seeb Int'l Airport
review
by Michelle Geldenhuys
4 July 2005
Seeb departure is a dump. You can see the change since the government fired the crowd running
it. It was really starting to become a decent airport but now with nobody running it its going one
way and tht is down. There was only one person at the 3 fast food places and she could only provide
one meal at each place. Food area was dirty. They need some decent management again.
Muscat Seeb Int'l Airport
review
by Ben
Weston
11 March 2005
I've experienced many airports in the Middle East and although Seeb is modestly sized with fairly
basic facilities it isn't a bad airport at all. Upon arrival immigration is well orchestrated and
runs smoothly, and the officials seemed polite and welcoming, which makes a refreshing change! Also
Seeb is the only place in the world I've rented a BMW X5 that they pull up for you outside the
arrivals building and leave with the keys in and the engine running!
Departure was also fairly smooth, and there's a fair selection of duty free and refreshments while
you wait for your flight.
Altogether not unpleasant to go through, and has the typically Omani oiled military precision that
the British taught them then promptly forgot all about when it came our own airports. If you're
expecting Amsterdam Schipol then you'll be disappointed, but if you're looking for a well run,
efficient airport that gets you there, Seeb ticks the boxes.
Muscat Seeb Int'l Airport
review
by Stefano Liberati
9 March 2005
Time Travel - Backwards! Horrible airport and a real shock after Dubai. The
terminal was seriously grey in every respect and I couldn't wait to get on the plane. If you're
flying business/first with Gulf Air, don't think you'll find any sanctuary in the business lounge,
which looked like it had been fitted out by Dodgy Sofas Ltd. Gaudy decor, dirty toilets and only
one window. Not a great way to promote Oman and seriously in need of investment!
Muscat Seeb Int'l Airport
review
by J George
10 August 2004
Muscat's Seeb International Airport has to be one of the worst airports that I've been to. First, the
lack of jetways (air bridges) is a problem because the temperature in Muscat usually exceeds 100
degrees (F) and having to go in that heat from the airplane to the bus is cruel. The first thing you
notice about the airport is the muggy, thick smell of cigarette smoke. There seems to be a cloud of
smoke hovering below the ceiling. I personally found this very bad. Other than that, the airport is
clean and neat. There is plenty of seating area. The duty free shop has a large range of items, and
the fact it is almost like a grocery store is nice. There are a few restaurants like and there is a
Dairy Queen. There is also a small book store which sells new books
and some stationery. Another problem is the fact that the flight display screen are not arranged in
chronological order. I thought i missed my 12:15 AM flight and staff are no where to be found. The
boarding gates are small "room"-like sections in a big hall which are obviously not capable of
handling all the passengers on a plane because seating is very difficult to find.
Muscat Seeb Int'l Airport
review
by Allan Marmita
18 May 2004
Seeb International Airpot of Muscat has witnessed great improvement. Departures and arrivals duty
free is well stocked. I almost finished all of my money shopping before departure. An on arrivals, i
was pleasantly surprised that we can buy alcoholic drinks!
However, air bridges would be a good improvement since riding on an airport bus to reach your
aircraft makes the airport look like a regional airport only instead of being an international one.
Muscat Seeb Int'l Airport review by Hiro Suda
9 November 2003
The airport is compact, clean, and spacious. Immigration is swift, baggage handling very smooth and
indeed you could come out of the airport from the plane in just few minutes! As for departure hall,
there are enough check-in counters that even during the most crowded time of the day (around mid-
night) there aren't many lines to wait to get boarding pass. Duty free is small compared to Dubai
or Bahrain but has variety of goods ranging from Omani souveniers to latest electronics, alcohol to
sports equipments. Boarding procedure is quick and smooth and has enough seats in the waiting area.
This is a retreat compared to congestured Dubai airport! I'd rate 9/10 for the overall quality of
the airport.
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