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Customer Review scoring : Livingstone Airport
6 out of 10  6 out of 10
5 reviews

 



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LIVINGSTONE AIRPORT customer review :  2 February 2013 by Vesa Laakko    (Finland)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

Terminal is very small, so if there are plenty of passengers or more than one plane arriving/departing at the same time, it will get packed. My own experience was a good one though and it was a breeze to get the visa, collect luggage and get out. There is a new much larger terminal under construction next to the current one.



LIVINGSTONE AIRPORT customer review :  6 August 2012 by Joaquin Quinto    (Spain)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

Long lines await you when you arrive and need to visa to enter the country. There are only two counters: one for visas and the other for travellers who do not need visas. The arrival hall is small, but the waiting drivers etc are gathered respectfully outside the terminal building. The airport is not far from the town.



LIVINGSTONE AIRPORT customer review :  31 August 2011 by Paul Easther   (Australia)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

We arrived at lunchtime from Jo'berg to find the arrival queue out the door. Despite huge ads for Visa credit cards throughout the airport, by the time we waited 30 mins to get to the passport counter to pay our visa entry, they only accept US$ 50 each. The airport only has 2 atm's, one displayed a 'virus detected' message, the other was temporarily out of service. Departure was just as slow and chaotic with the queue out the door.


LIVINGSTONE AIRPORT review : 8 November 2009 by Allan Robins

Customer Rating : 3/5

3 Star Rating

Arrived on the only SAA flight into Livingstone, a fairly basic operation, though there was a mad scrum to fill out the visa form out as there were no pens on hand. This slowed everything down as people were getting their $Dollars out to buy the visas (you have to have Dollars in cash as well). About 20 mins after, the BA flight arrived to add to the lines, so thankful I flew SAA. In the past, the flights into S Africa used to dish out visa forms on the flight before you landed, they should do this on this flight too.



Livingstone Airport by Rod Hocking

2 January 2006   Customer Rating : n/a

On a short trip to Zambia (3 days) we went through LIV twice. On the way in, an elderly fellow passenger slipped over, and due to age/medical conditions, sustained a considerable injury to her forearm. As an ambulance officer I stepped forward to assist her. Customs (etc) staff very helpful and we got her swiftly through all areas to the First Aid Centre. I haven't seen equipment like that for 30+ years; hint for all travellers, bring your own first aid gear. Apart from that entry into Zambia was not a problem. Leaving 3 days later was somewhat slow, the need to pay an Exit Tax is an onerous task if you don't have the exact amount for the clerk. It seems that change must be provided in the same currency you offer, and if they're short of yours, you just wait until they find some. The general area for exiting passengers is relatively clean (by local standards) but fairly small for the often large numbers of passengers. Duty free choice is minimal, however, the exchange rate for most foreign currencies makes cigarettes, etc affordable. When the lounge is anything like full, the air-conditioning struggles to cope. There is a 'business class' lounge that has additional (but still fairly basic) facilities. However, as it is possible to purchase entrance into it for USD10, it too becomes overcrowded. On the day we were there, a large number of poorly mannered South Africans bought entrance, the one person on duty was overwhelmed. A pity people don't realise that when travelling, they become de-facto ambassadors for their country, in that people sometimes judge the majority of a countrys' citizens by the often poor attitude of the few they encounter. Overall acceptable but not fantastic.










 


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