Inverness Airport Passenger Reviews and Inverness Airport Traveller Reports
INVERNESS AIRPORT customer review : 6 May 2014 by B I Hodge (UK)|
Rating : 5/10
Travelled through Inverness early one morning. Security arch alarm sounded and I realised that I had coins in my
pocket. Ordered to go back and I placed coins on tray and passed through the arch again with no alarm. Aggressive
person then orders me to stand and raise arms and am frisked, then ordered to turn around and raise arms again and
frisked once more. I move to proceed and am ordered to wait while a security wand is used front and back. I move
to proceed and again am told "shoes off". I remove shoes which are then x rayed and returned. An unnecessary and
unpleasant attitude on the part of someone who did not for one second mirror the checks being made by other
security staff in a pleasant and cordial manner. And all this after I had passed through the arch the second
without triggering the alarm.
INVERNESS AIRPORT customer review : 5 June 2011 by C Steele (UK)
Customer Rating : 1/5
I experienced the most aggressive and confrontational security check ever. The female staff
were unpleasant, rude and discourteous beyond a level ever experienced at any major
international airport. The body search was more invasive that I believe to have been
necessary. It was a foul end to an otherwise pleasant few days back home. Airside prices for
refreshments are extortionate: £2.30 for a small bottle of tropicana juice that costs £1.10 in
INVERNESS AIRPORT review : 2 February 2009 by James Cameron
Customer Rating : 3/5
Inverness Airport Security is so extreme the result is long queues before security. The
Operators there seem to have got it into there heads that the faintest bleep from there
machine must mean a potential threat and a couple of coins in ones pocket result in full body
search. Their remoteness from the real world and their inability to use judgement at their job
results frustration all round and as they do not seem to possess any sense of humour they
portray themselves as 'jobsworths' of the worst kind. Other staff not connected with Security
are able to display the tact and friendliness that the Highlands are known for - but not this lot!
INVERNESS AIRPORT review : 22 July 2008 : by Martine Brangan
Customer Rating : n/a
Landside is bright and breezy - airside a delightfully nostalgic wood paneling, carpeted feel.
Catering is ample as is parking, shopping and the linear configuration of the terminal building
makes it a delight to watch planes come and go while waiting. In fact the only thing problematic
about Shannon is the lask of decent full service airlines on Western European routes - these days
its all Ryanair and Easyjet - Wizz and fizz. It has the oldest dutyfree area in the world - What
Inverness Airport review by Billy Shearer
27 April 2007 Customer Rating : n/a
To update the comment on Inverness Airport - the bus service to/from the
city is now twice an hour, although still sporadic on Sundays.
A really nice little airport, with a nice cafe/bar serving hot meals.
The airport has a bright, airy feel.
Inverness Airport review by Michael Mackin
8 September 2006 Customer Rating : n/a
I use this airport regularly and agree with the comments above. I would
also add that getting to and from the airport is sometimes only by taxi
cab which is £12 each way as the bus service (£2.50) is only once an
hour from Inverness during the week and sporadic on sundays. It also
seems to skip a service mid afternoon when the schools finish! However
it is very pleasant and the staff are friendly.
Airport review by John Hoggsworth
On many visits to Inverness airport, I have always found the staff very efficient and friendly. The
only complaint that I would have would be the waiting time on getting through to the departure
lounge. On many of occasions I have had to wait until just 15 minutes before my flight until I am
even allowed to enter through security which isn't very helpful when you want to get seated and
comfortable before any flight. In all I am pleased with the Inverness Airport & welcome other
travellers to take advantage of this Highlands airport with very modern facilities.
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