HURGHADA AIRPORT   Passenger Reviews and Traveller Reports

HURGHADA AIRPORT customer review : 13 December 2009 : by N Reeves

Customer Rating : 1/5

Airport rebuild taking place - overcrowded and queues everywhere, no room at any of the Cafes landside or airside. Although we had 'Meet, Greet and Assistance' service which made our progress a lot easier, other passengers were treated appallingly over luggage and other issues. There was, to be polite, some very 'sharp' practice going on, from shop staff to public toilet attendants, with the prime objective of relieving as much money as possible from passengers. Such conduct bordered on intimidation - when challenged, staff lost the ability to speak anything other than arabic. Facilities were dirty, shoddy and unkempt. We will not use this airport again. If you do, ensure you have 'local' assistance to represent you - it will be worth every penny.

HURGHADA AIRPORT customer review : 16 February 2009 : by Paul Harvey

Customer Rating : 3/5

The airport is close to the town and is currently undergoing a continuous rebuild. Initially you pass through a general screening x-ray security gate (bags, passports etc). There were very long queues because they were also using the baggage screeners (at a peak time of the day) to screen cases of duty free being taken through to the shops and also crates of milk. Check-in was fast but the check-in staff tried to convince many passengers that their baggage (which was within weight limits of the way out) was now over weight and surcharges would have to be paid. Perhaps the fact that some of the scales read 3 kg when unloaded and others read 12 kg might have had something to do with it! Immigration and further security was efficient. Once airside, it resembles a bazaar with numerous shops adopting the hardsell approach to things you did not know you wanted. The toilets have clear signs saying "No Tips" but the view of the attendants is that the notice only applies to staff. Food and drink is available (very expensive, water is £3 per 500ml), and duty free prices are in dollars and are also very very expensive. The gate areas are large with bussing to the planes. Smoking seems to be allowed everywhere.

HURGHADA AIRPORT customer review : 24 December 2008 : by S Cernak

Customer Rating : 2/5

Arrival was very chaotic, the whole place seems to be incredibly run down, arrival hall was outdoors, with no light. The departure hall was a glorified tent and they were incredibly strict about luggage allowance. We had to pass through numerous security scanners before we got to the aircraft.