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Hurghada Airport Passenger Reviews and Hurghada Airport Traveller Reports
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HURGHADA AIRPORT customer review : 12 November 2012 by Paul Harvey (UK) |
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Rating : 7/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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The last time I was at Hurghada Airport (some 6 years ago) it was a building site and it still is although now
all building work has stopped. Arrival was chaos to say the least with long queues to pay for a visa and even
longer unmanaged queues to get it stamped. The price you pay seemed to be somewhat variable depending
on where you paid for it $20 at the official desk (for the visa stamped $15) or cheaper from some of the tour
guides. Our baggage had arrived by the time we got to the baggage hall (45 mins from arrival) but had been
dumped off the belt onto the floor in the general area of a belt – finding it was difficult. The security queue
on our return was long and fast track was on offer for €10 but this really would have been a waste of time
because the queue moved fast. Check-in was very fast with short queues for my flight (not sure why it was
so good) and the subsequent queue through emigration and then security again was fast. The bazaar
designed to relieve you of money beyond security was doing a good trade but the duty free alcohol prices
were more than those payable on our plane, only cigarettes being cheaper. The departure area was large with
plenty of seats, a little warm and no free wifi. Burger King have a stall but all other food areas were limited
in choice and very expensive – water £3.25 for 0.75litres. We were bussed to and from our plane efficiently
and without too much delay. Overall, this airport experience was not frightful.
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HURGHADA AIRPORT customer review : 13 December 2009 : by N Reeves
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Customer Rating : 1/5 |  |
Airport rebuild taking place - overcrowded and queues everywhere, no room at any of the Cafes
landside or airside. Although we had 'Meet, Greet and Assistance' service which made our
progress a lot easier, other passengers were treated appallingly over luggage and other
issues. There was, to be polite, some very 'sharp' practice going on, from shop staff to
public toilet attendants, with the prime objective of relieving as much money as possible from
passengers. Such conduct bordered on intimidation - when challenged, staff lost the ability to
speak anything other than arabic. Facilities were dirty, shoddy and unkempt. We will not use
this airport again. If you do, ensure you have 'local' assistance to represent you - it will
be worth every penny.
HURGHADA AIRPORT customer review : 16 February 2009 : by Paul Harvey
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Customer Rating : 3/5 |  |
The airport is close to the town and is currently undergoing a continuous rebuild. Initially
you pass through a general screening x-ray security gate (bags, passports etc). There were
very long queues because they were also using the baggage screeners (at a peak time of the
day) to screen cases of duty free being taken through to the shops and also crates of milk.
Check-in was fast but the check-in staff tried to convince many passengers that their baggage
(which was within weight limits of the way out) was now over weight and surcharges would have
to be paid. Perhaps the fact that some of the scales read 3 kg when unloaded and others read
12 kg might have had something to do with it! Immigration and further security was efficient.
Once airside, it resembles a bazaar with numerous shops adopting the hardsell approach to
things you did not know you wanted. The toilets have clear signs saying "No Tips" but the view
of the attendants is that the notice only applies to staff. Food and drink is available (very
expensive, water is £3 per 500ml), and duty free prices are in dollars and are also very very
expensive. The gate areas are large with bussing to the planes. Smoking seems to be allowed
everywhere.
HURGHADA AIRPORT customer review : 24 December 2008 : by S Cernak
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Customer Rating : 2/5 |  |
Arrival was very chaotic, the whole place seems to be incredibly run down, arrival hall was
outdoors, with no light. The departure hall was a glorified tent and they were incredibly strict
about luggage allowance. We had to pass through numerous security scanners before we got to the
aircraft.
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