Home Page


Exeter Airport Passenger Reviews and Exeter Airport Traveller Reports

  No Star Ranking applied

No Star Ranking Awarded


  Add your Exeter Airport Review

  Exeter Airport Ranking


Customer Review scoring : Exeter Airport
6.6 out of 10  6.6 out of 10
15 reviews




EXETER AIRPORT customer review :  27 August 2013 by Catherine Conibere    (UK)

Rating : 5/10





We like Exeter airport as it is only around 1.5 hours drive away - small and civilised. The terminal facilities are fine except the toilets! They are disgustingly dirty - filthy toilets - walls and floors - it is evident that they are never cleaned properly. May I suggest that the airport manager looks at these facilities and speaks to the cleaning contractor (evidently a cheap contract) How does this look for uk cleanliness when visitors from other European countries depart/arrive from/at Exeter Airport!

EXETER AIRPORT customer review :  19 August 2013 by B West    (UK)

Rating : 6/10





Executive Lounge. Don't waste your money booking this. It is a small, dingy room at the back of the departure lounge. No windows, hot, nothing to eat apart from flapjack and crisps and a bowl with six shrivelled oranges in!

EXETER AIRPORT customer review :  8 January 2013 by Steve Wells    (UK)

Rating : 10/10





I would like to give Exeter Airport a good revue as we use it at least once a year to go to The Canaries. It is a small, provincial Airport with a relaxed atmosphere and very friendly staff! The small cafe offers good quality food and has a couple of bars. After collecting ones case there is a free drop off/pick up point and the main car park is only a 3 minute walk away or there is a free shuttle bus.

EXETER AIRPORT customer review :  11 September 2012 by M Rutley    (UK)

Rating : 2/10





What are the people in charge of Exeter airport thinking. The drop off and pick up facilities are non existent unless you count 10 minute free parking a bus ride away in car park 4, which is absolutely ridiculous. I had to pick up an elderly relative today. I could not go through to the old 20/10 minute parking area being confronted by a barrier. It was very poorly signed, that I now needed to turn right into the adjacent car park and pay a 1 min for the pleasure, so did a three point turn, stopped and ran the forty yards to where I could see them waiting and hurried straight back to the car less than half a minute, to be confronted by a parking assistant handing me what looked like a parking ticket. Whilst I fully understand the parking implications, if they want to implement the parking restrictions and bylaws which apparently cover the area, "perhaps they could provide decent drop off and pick up facilities as used to exist in what used to be a convenient, friendly little airport". Unfortunately I will think twice about using this airport myself in the future until things change. Whilst I am on the subject of parking my visitors where shocked to see that their four days parking at Dublin airport at a cost of 19 Euros would have cost 56.20 in Exeter. I have used this airport many times in the past but will be loath to in the future with surcharges for local departure combined with high parking charges and limited destinations, the trip to Bristol or Gatwick and its cheaper overall prices look more alluring.

EXETER AIRPORT customer review :  11 December 2011 by N Freeman    (UK)

Rating : 3/10





The airport is well situated for access, however the recent changes which mean you must pay to even drop off or collect are outrageous. Although the charge is small, it is the principal of the matter that you are actually not using any facilities. The building has certainly outgrown the demand and requires carefully considered development.

EXETER AIRPORT review : 30 October 2008 : by John Atkins

Customer Rating : 2/5

2 Star Rating

Best plan I find at Exeter is not to go through to departures after checking in until the flight is called for boarding. It's so claustrophobic in departures with a feeble 'duty-free' shop; no windows at all. The cafe's been tarted up recently and is better than it was. There is a coffee outlet and a news shop out there near the check in desks. And you can go outside. The airport operator plans to demolish the blue hangar to the left of the terminal building and to re-develop the whole terminal area. When? I think within the next couple of years. Much longer than that and they'll need to fit roof racks to the existing building for people waiting for flights after checking in.

Exeter Airport by Mark Ellicott

2 September 2007   Customer Rating : 4 Star Rating

It's a great small airport but now outgrowing its terminal building. Given that more than one million people a year are using the airport there is an urgent need to build a larger building with superior and more varied shopping facilities to accommodate that extra trade. The terminal building at Guernsey airport is perhaps what Exeter should be aiming for.

Exeter Airport by K Brown

15 August 2007   Customer Rating : 4 Star Rating

Great regional airport, small but perfectly packaged, we left early on one of the first flights on a Saturday morning, only problem check in started at 4:30am but security didn't open until 5am but concourse coffee bar was open. Once through security everything was open and adequate.

Exeter Airport by Tim Barrs

22 August 2006   Customer Rating : n/a

Having used the airport a few times this year, I am impressed by the number of destinations that can be flown to from Exeter but the terminal is desperately small now for the number of passengers it handles. I was there on a saturday recently for a flight to Edinburgh and people were having to sit on the floor everywhere because of the sheer volume of passengers. I also find the shopping airside woefully inadequate and the fact the departure lounge has no windows whatsoever I find somewhat claustrophobic after a while. However if you fly on a quieter day it's a great place and so easy to get to and leave from and luggage is out in no time. Hopefully when the new terminal is built all these issues will be addressed.

Exeter Airport by Trevor Johnson

24 October 2005

Use this airport quite often. The building work in the check in area has been completed and it is now so much better, lighter and more spacious. Some days have very busy periods ie Tuesday mornings when there are queues at the check in desks. The staff are pleasant, helpful and usually very professional especially security who have a very difficult job to do both inside and outside the terminal. The airport is very well run and kept clean. Departure and arrivals areas both work well. New hangers for Flybe are advancing well (not funded by airport).

Exeter Airport by Richard Williams

5 July 2005

The airport is still having work carried out on it, and it is a little difficult to comment. but it did what I wanted it to. although my main reservation was in the departure lounge is a room with no windows, so once through customs you have no natural sunlight or viewing area until your flight is called.

Exeter Airport by Leslie Simpson

6 April 2005

Flew in on 28th march. Last time arrivals had renewal work in progress and a bit of a mess - however this time all the work seemed to be done and it was a pleasure to retrieve ones baggage speedily and be on my way. The departure check in is now in the act of being updated, and was congested at the check in. In fact wife and myself were in the wrong queue as there were two queues, and only on getiing up the line realised that the FLYBE people were in another line. Once through security, again a big plus as they were very thorough - departure lounge modern and spacious. When completed this airport will be a good example of what a regional airport should be.

Exeter Airport by Noel Beavis

5 July 2004

Plans to upgrade the terminal will be finalised once the airport has been sold to the private sector where funding is not so much of an issues. It is also worth noting that the new hangars are Flybe's and apart from sitting on airport land, they are not being paid for by the airport.

Exeter Airport by Bryan Morton

15 June 2004

Passed through EXT this past weekend for a flight to Belfast - given the amount of flights the airport is now handling, especially during the summer season, the passenger terminal is now too small & crowded for the number of passengers it's having to cope with. I'm aware there are plans to eventually build a new terminal, but it seems the airport have opted to upgrade hanger facilities first - which from a passenger's point of view seems the wrong way around!

Exeter Airport by D Newbury 

17 February 2004

As airports go this one is nice a compact and has great road links with the rest of Devon and Cornwall. If you have a choice between Exeter, Plymouth and Bristol my advice would be to choose Exeter, Bristol may be bigger but the road to the airport is a real pain. Plymouth Airport is drab and tiny. Exeter is right on the A30 dual carriageway and the new departure lounge has made a real difference. Its great that the number of scheduled flights available from the airport are increasing too!




If you experience any problems submitting comments on the above link, please use our general   Feedback Page



back to top

Exeter Airport Reviews Exeter Airport Passenger Opinions Exeter Airport standards

| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Passenger's Choice Awards | Site Map | Contact Us | Links |

1999-2012  Copyright Skytrax