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Exeter Airport Passenger Reviews and Exeter Airport Traveller Reports
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EXETER AIRPORT customer review : 8 January 2013 by Steve Wells (UK) |
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Rating : 10/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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I would like to give Exeter Airport a good revue as we use it at least once a year to go to The Canaries. It is
a small, provincial Airport with a relaxed atmosphere and very friendly staff! The small cafe offers good
quality food and has a couple of bars. After collecting ones case there is a free drop off/pick up point and the
main car park is only a 3 minute walk away or there is a free shuttle bus.
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EXETER AIRPORT customer review : 11 September 2012 by M Rutley (UK) |
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Rating : 2/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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What are the people in charge of Exeter airport thinking. The drop off and pick up facilities are non existent
unless you count 10 minute free parking a bus ride away in car park 4, which is absolutely ridiculous. I had to
pick up an elderly relative today. I could not go through to the old 20/10 minute parking area being
confronted by a barrier. It was very poorly signed, that I now needed to turn right into the adjacent car park
and pay a £1 min for the pleasure, so did a three point turn, stopped and ran the forty yards to where I could
see them waiting and hurried straight back to the car less than half a minute, to be confronted by a parking
assistant handing me what looked like a parking ticket. Whilst I fully understand the parking implications, if
they want to implement the parking restrictions and bylaws which apparently cover the area, "perhaps they
could provide decent drop off and pick up facilities as used to exist in what used to be a convenient, friendly
little airport". Unfortunately I will think twice about using this airport myself in the future until things change.
Whilst I am on the subject of parking my visitors where shocked to see that their four days parking at Dublin
airport at a cost of 19 Euros would have cost £56.20 in Exeter. I have used this airport many times in the
past but will be loath to in the future with surcharges for local departure combined with high parking charges
and limited destinations, the trip to Bristol or Gatwick and its cheaper overall prices look more alluring.
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EXETER AIRPORT customer review : 11 December 2011 by N Freeman (UK) |
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Rating : 3/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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The airport is well situated for access, however the recent changes which mean you must pay to even drop off
or collect are outrageous. Although the charge is small, it is the principal of the matter that you are actually
not using any facilities. The building has certainly outgrown the demand and requires carefully considered
development.
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EXETER AIRPORT review : 30 October 2008 : by John Atkins
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Customer Rating : 2/5 |  |
Best plan I find at Exeter is not to go through to departures after checking in until the flight is
called for boarding. It's so claustrophobic in departures with a feeble 'duty-free' shop; no windows
at all. The cafe's been tarted up recently and is better than it was. There is a coffee outlet and a
news shop out there near the check in desks. And you can go outside. The airport operator plans to
demolish the blue hangar to the left of the terminal building and to re-develop the whole terminal
area. When? I think within the next couple of years. Much longer than that and they'll need to fit
roof racks to the existing building for people waiting for flights after checking in.
Exeter Airport by Mark Ellicott
2 September 2007 Customer Rating : 
It's a great small airport but now outgrowing its terminal building. Given that more than one million
people a year are using the airport there is an urgent need to build a larger building with superior
and more varied shopping facilities to accommodate that extra trade. The terminal building at Guernsey
airport is perhaps what Exeter should be aiming for.
Exeter Airport by K Brown
15 August 2007 Customer Rating : 
Great regional airport, small but perfectly packaged, we left early on one of the first flights on
a Saturday morning, only problem check in started at 4:30am but security didn't open until 5am but
concourse coffee bar was open. Once through security everything was open and adequate.
Exeter Airport by Tim Barrs
22 August 2006 Customer Rating : n/a
Having used the airport a few times this year, I am impressed by the
number of destinations that can be flown to from Exeter but the terminal
is desperately small now for the number of passengers it handles. I was
there on a saturday recently for a flight to Edinburgh and people were
having to sit on the floor everywhere because of the sheer volume of
passengers. I also find the shopping airside woefully inadequate and
the fact the departure lounge has no windows whatsoever I find somewhat
claustrophobic after a while. However if you fly on a quieter day it's a
great place and so easy to get to and leave from and luggage is out in
no time. Hopefully when the new terminal is built all these issues will
be addressed.
Exeter Airport by Trevor Johnson
24 October 2005
Use this airport quite often. The building work in the check in area has
been completed and it is now so much better, lighter and more spacious.
Some days have very busy periods ie Tuesday mornings when there are
queues at the check in desks. The staff are pleasant, helpful and
usually very professional especially security who have a very difficult
job to do both inside and outside the terminal. The airport is very well
run and kept clean. Departure and arrivals areas both work well. New
hangers for Flybe are advancing well (not funded by airport).
Exeter Airport by Richard Williams
5
July 2005
The airport is still having work carried out on it, and it is a little difficult to
comment. but it did what I wanted it to. although my main reservation was in the
departure lounge is a room with no windows, so once through customs you have no
natural sunlight or viewing area until your flight is called.
Exeter Airport by Leslie Simpson
6
April 2005
Flew in on 28th march. Last time arrivals had renewal work in progress and a bit of a mess - however
this time all the work seemed to be done and it was a pleasure to retrieve ones baggage speedily and
be on my way. The departure check in is now in the act of being updated, and was congested at the check in. In
fact wife and myself were in the wrong queue as there were two queues, and only on getiing up the line realised that
the FLYBE people were in another line. Once through security, again a big plus as they were very
thorough - departure lounge modern and spacious. When completed this airport will be a
good example of what a regional airport should be.
Exeter Airport by Noel Beavis
5
July 2004
Plans to upgrade the terminal will be finalised once the airport has been sold to the
private sector where funding is not so much of an issues. It is also worth noting that the new
hangars are Flybe's and apart from sitting on airport land, they are not being paid for by the
airport.
Exeter Airport by Bryan Morton
15
June 2004
Passed through EXT this past weekend for a flight to Belfast - given the amount of flights the
airport is now handling, especially during the summer season, the passenger terminal is now too
small & crowded for the number of passengers it's having to cope with. I'm aware there are plans to
eventually build a new terminal, but it seems the airport have opted to upgrade hanger facilities
first - which from a passenger's point of view seems the wrong way around!
Exeter Airport by D Newbury
17
February 2004
As airports go this one is nice a compact and has great road links with the rest of Devon and
Cornwall. If you have a choice between Exeter, Plymouth and Bristol my advice would be to choose
Exeter, Bristol may be bigger but the road to the airport is a real pain. Plymouth Airport is drab
and tiny. Exeter is right on the A30 dual carriageway and the new departure lounge has made a real
difference. Its great that the number of scheduled flights available from the airport are increasing
too!
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