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Davao International Airport Passenger Reviews and Davao Airport Traveller Reports

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Customer Review scoring : Davao Airport
6 out of 10  6 out of 10
11 reviews

 



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DAVAO INTERNATIONAL AIRPORT customer review :  8 January 2014 by A McNicol    (Australia)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

From and to Singapore on Silk Air. This is a functional airport, which in the Philippines is high praise! Security checks are numerous and slow as everywhere in the Philippines but because of the small number of international passengers moves quite quickly. The same can be said for check-in, baggage claim and immigration. Toilet facilities are sufficient and clean. On the downside for those who need shops there is only one very small cafe before immigration and a kiosk selling very basic items in the gate area. All in all a good facility in the Philippines.



DAVAO INTERNATIONAL AIRPORT customer review :  16 March 2012 by A Flores    (Singapore)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

International flight from SG. Arrival quick but when passengers started to queue up for immigration, the lights in the hall were switched off. The only thing that lit the hall was the sun from the windows. After 10 minutes of darkness, someone finally realized they needed to turn on the lights. Departure was ok except for the time consuming queue for x-rays. Basic international airport. There's room for improvement.



DAVAO INTERNATIONAL AIRPORT customer review :  8 March 2012 by L Javier    (Argentina)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

Departures area uses natural light, the main drawback is the layer of security personnel and the number of X- ray machines being used. Check-in counters are looking battered. No area for wait listed passengers. Stores are outrageously priced. Pre-departure lounge is getting to be a bit crowded with a wifi that is not really working and toilets that either are not fixed or smell. The airport is looking like a giant billboard of advertisements. Tourist information area may need further improvement.



Davao International Airport customer review : 17 December 2010 by H Hernan

Customer Rating : 4/5

4 Star Rating

I like the design, it is being upgraded in terms of services given by the Airport Authority and soon I expect they open International destination in our region.


Davao International Airport customer review : 2 February 2009 : by S Chan

Customer Rating : 2/5

2 Star Rating

Arrival to the airport got me the wrong impression of the airport since arrival hall was almost non air-conditioned and with old facilities. Baggage collection slow and hall was dim (but it was 0305 in the morning anyway). Departure hall was the opposite but security was extra-tight following the bomb in 2003. 5 check-points (1st-Searching taxi boot, 2nd-When getting off taxi, 3rd-Before entering airport, 4th-Immediately after entering airport, 5th- After checking in and going upstairs, 6th-(Optional) Final handchecked point for Silkair passengers) before getting to the lounge. Signage was very good and clear. Plentiful gates and check-in desks. However, I was shocked right before the 3rd checkpoint that we had to pay for a mandatory Terminal Fee of Php 550. I thought they would include it into the airline ticket. I ran out of money and was forced to exchange money at the store inside the airport. The lowest possible rates was there they must have earned a lot. Davao Airport is not very good especially with such a high terminal fee. No seats in the arrival hall (for people picking us up).


Davao International Airport by D Ernst

2 December 2008   Customer Rating : 2 Star Rating

Check-in is a breeze? I pass there every two weeks and never meet any breeze. Airport tax is 200 Pesos domestic and 550 international, a blow in the face of so many people. Increasing over more than 500%! Guests who come to pick me up were send out from the arrival hall like dogs to wait in burning sun with no place to sit or have a drink. A lack of stores and restaurants inside the terminal. Davao International Airport is the only airport where you get your shoes x-rayed twice before you can pass.

Davao International Airport by Larry Smith

4 February 2008   Customer Rating : 3 Star Rating

Davao International Airport is the only airport where you get your shoes xray'd twice. You have to remove shoes and xray them to gain access to the check-in area. After check-in you move to your departure lounge area and then go through another xray and physical baggage check and again off with the shoes and through the xray machine. Why is this done twice. It causes a backlog at the xray machines as people are trying to get shoes back on and their baggage is clogging up the machines.

Davao International Airport by N Royan

12 April 2007   Customer Rating : 4 Star Rating

The first security check outward bound is on the approach road and includes a search of the taxi boot and a request to examine passports. This is all very reassuring and necessary following the terrorist bomb in 2003. The terminal building is excellent; modern, clean and spacious yet small enough to feel intimate and friendly compared with the ghastly Ninoy Aquino Interantional in Manila. Once past the check in desk the layout is stylish yet functional with the upper storey bars and souvenir shop a useful diversion. Final departure facilities are impressive for a provincial airport. There are plentiful seats and spotless toilets. I am sure that the residents of this lovely city must be proud of their airport.

Davao International Airport by Peter Angliongto

7 March 2007   Customer Rating : n/a

Much nicer than the old airport, but issues with security, after x-ray, they did a hand check because I had AA batteries in my camera, which were confiscated. That was a first, of course he didn't take the other batteries I had in the case. There is an eating place after security, it's the smoking lounge which is OK if you can stand the pall hanging over you. Waiting area is better than NAIA 1.


Davao International Airport by Peter Angliongto

26 April 2006   Customer Rating : n/a

Good Modern Airport. About 20 minutes to downtown. Has a domestic and international section. Due to security reasons arriving and departing passengers have to get off and on in the parking lot and walk under the sun for about 50 meters to the terminal despite ample arrival and departure space. Not very sensible in my opinion. Airport tax is 40 Pesos but there are rumours it will be raised to Php 200. Once past the 2nd floor security checkpoint where they have a bunch of stores and foodstall, there is no place to get food in the waiting lounges.

Davao International Airport by T Ballesteros

4 April 2004

The new Davao International airport, which opened last year, is way much better than the old one. parking is plentiful. check-in is a breeze. everything is computerized and the level of comfort surpasses of that the manila centennial terminal 2 (NAIA II). The only drawback is the lack of stores and restaurants inside the terminal.






 


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