DOHA INTERNATIONAL AIRPORT   Customer Reviews & User Opinions

DOHA INTERNATIONAL AIRPORT review :  15 November 2009 : by Tom Johnston   (UK)

Customer Rating :  4/5

Queuing

Cleanliness

Facilities

Doha airport is on the small side for the numbers of flights Qatar are running. I arrived from Manchester on route to Bangkok early evening to the usual long lines at security - which to be fair do seem to quite efficient. Main terminal is compact to say the least lower floor crowded, duty free area badly set out almost impossible to walk around at time without knocking something off the displays with your bags - long queues to pay I gave up and went to the second floor which is much better with plenty of seats. As I had an eight and a half hour stopover on both outwards and return flights I pre-booked into the Onyx lounge - this is situated on the second floor and quite nice - quiet with plenty of seats, a small internet corner. In the main area there are TVs, newspapers and magazines but only of local interest. A small food area is nicely set out, selection of food a little disappointing although its plentiful, you can help yourself to tea, coffee and soft drinks as often as you want. The cost in $40.00 but if you are only in Doha for a short time its not worth paying . Check in is very good in Doha as it was on all parts of the trip, Qatar staff are excellent and went out of their way to book me into an exit row seat due to my height. I believe the new airport will open in 2012.

DOHA INTERNATIONAL AIRPORT review :  9 November 2009 : by R Voisin   (France)

Customer Rating :  2/5

Queuing

Cleanliness

Facilities

Long stopovers both ways in DOH - 5.5 and 4.5 hours. Limited choice and low quality of food and drink if you have no lounge access. Childrens play area was closed and looked in a bad state of repair. Toilets in sufficient supply but not very inviting. Boarding announcements nonstop and very loud - airport was cold, buses were even colder. Bus ride and waiting time at the aircraft was unbearable on both trips. On the return leg we remained 35 minutes in front of the aircraft before being allowed onboard. As a result we saw the baggage handlers for our flight throwing violently all suitcases on the tarmac prior to loading - not what you would expect. Transfer and security were efficient. If you have a short transfer in DOH it may be okay. For longer stopovers wait until the airport has been re-vamped or take warm clothing and aspirins.

DOHA INTERNATIONAL AIRPORT review :  24 October 2009 : by Michael Davies   (UK)

Customer Rating :  4/5

Queuing

Cleanliness

Facilities

Arrived at 18.30 from Manchester to connect with a flight to Dubai. Like many others, we were on a remote stand, and a bus journey longer than average. However, it did mean that you were dropped right by the Immigration desks and transit section. So you didn't have to walk far. Transit processing very quick and I was in the departure lounge 5 minutes after getting off the bus. Doha Airport is small, which means that all the departure gates are within the same area - no walking miles. Duty free shop small size, good choice of usual items but a bit chaotic due to lots of people. Prices same as other international airports. The food court was small and also chaotic - food below average, so dont rely on this! Nowhere to get a beer. My lay over was only 80 minutes but this soon passed as boarding for my onward flight started 50 minutes early due to the plane being on a remote stand. The experience on the return journey was very similar. For both flights we were ready to depart well before scheduled time. Doha airport is very efficient, although I wouldn't want to have to stay there for a long time as facilities are limited.

DOHA INTERNATIONAL AIRPORT review :  15 September 2009 : by C van der Walt   (China)

Customer Rating :  3/5

Queuing

Cleanliness

Facilities

I had a stop in Doha on my way from Shanghai to Johannesburg and back. The duty free was overcrowded and toilets dirty - there was enough seating thoug. No real restaurant to sit down and have a snack or a drink (the food court was full). The airport is reaching full capacity now and I hope they will open the new Doha airport soon.

DOHA INTERNATIONAL AIRPORT review :  27 June 2009 : by Yves Roux   (France)

Customer Rating :  4/5

Queuing

Cleanliness

Facilities

Good airport. Easy to go to check-in and moving in the airport - not too big. The bad thing is the way to go to plane, using small bus that take 20min to go to the plane. The road of the bus is to go all around the airport: a bit long.

DOHA INTERNATIONAL AIRPORT review : 4 June 2009 : by N Weeden

Customer Rating : 4/5

I have passed through Doha twice as a stopover to Bangkok. Doha is a great airport if you don't have too long between flights. But on my last trip the stopover was eleven hours. I found all staff very helpful and friendly yet professional. Plenty of space to sit down and relax. My one criticism (and I do realise Qatar is a Muslim country) Doha is an International airport and needs a good 'sit down' restaurant (not a take-away) and a bar for travellers. Having said that, I look forward to more visits as I found Qatar Airways the best airline that I have flown with.

DOHA INTERNATIONAL AIRPORT review : 5 May 2009 : by Martin Brown

Customer Rating : 3/5

I got here early as I thought my Amex Card gave me access to a lounge, however only Amex issued in the Middle East can have access so found myself with 2 hours of walking round. When I arrived the queue for the baggage screening was short so was straight in, checkin was fast, immigration was not so fast and final security check was okay as the immigration lines were throttling the amount of people trying to get through. Once inside you go straight into the duty free area, of which there were plenty of cigarettes, but everything else seemed to be lacking for example the only decent champagne was a '98 Dom Perignon, everything else was Moet or less. To be honest, they did have everything you could want i.e. electronics, Mont Blanc, Hugo Boss etc, but the range they had of each was limited and expensive compared to UK High Street prices. There were a few shops on the upper level, but the main shopping was a large single shop on the lower level. Food was also limited, no restaurants, just 2 food courts at separate ends of the terminal, both were very busy until gone midnight, then they were almost deserted. Opposite the far food court was a small childrens play area. One thing you could find plenty of was toilets and smoking rooms, however some of these are 'hidden' so most people crammed into the smaller easily accessible rooms whereas the larger rooms were empty. At the far end of the terminal were a mosque and next to it a quiet room. The quiet room has very comfy chairs but none were free, so a few people were sleeping in the mosque despite the sign "No sleeping in the mosque". On a previous visit here I was with BA and had lounge access, this makes the airport a much better place to be. Unless you have lounge access, this airport is okay for short transits and if you don't have long to wait for your flight but if you are there for more than an hour you may get a little bored.

DOHA INTERNATIONAL AIRPORT review : 23 April 2009 : by Andrew Stuckles

Customer Rating : 5/5

I had 1 hour 20 minutes to make a connection. You have to go through security which is the long line when you first get off bus into arrivals lounge. It will take about 20-30 minutes to get through. They were quick to get passengers through. Behind it, you will find lot's of stores and boutiques. Bathrooms were clean and efficient. If you're a smoker, they have a smoking room. I made my flight with 20 minutes to spare.

DOHA INTERNATIONAL AIRPORT review : 14 April 2009 : by Alan Ho

Customer Rating : 4/5

Used the airport 1 week ago as a part of my flight from Singapore to Athens via Doha. A small airport with all the basic facilities you would need for a short transit, but if your transit time is long bring along a good book as you might not have much things to do here.

DOHA INTERNATIONAL AIRPORT review : 6 April 2009 : by Ian Jenkins

Customer Rating : 2/5

Aircraft parked remotely, and everyone has to be bussed to terminal. Long line at security check, but reasonably well organised. Terminal itself is rather boring and announcements too loud. Layovers tend to be long (3-5 hours). Food counters only seem to offer fast food. Coffee expensive (9GBP for 2 coffees!). Toilets overrun at certain times

DOHA INTERNATIONAL AIRPORT review : 5 March 2009 : by S Wood

Customer Rating : 4/5

Qatar Airways transit arrangements (MXP-DOH-BKK) were first class, very quick (5-10 mins, once your bus arrived at the terminal) and hassle free, even with kids. Economy terminal is really quite nice, perfectly adequate and there is a super play area for kids at gate 16.

DOHA INTERNATIONAL AIRPORT review : 26 January 2009 : by S Pathirana

Customer Rating : 2/5

I have passed through this airport about 20 times in the past few years, I use Economy, hence don't get the privilege of accessing the Premium Terminal. Transfer lines just to scan your bag can take up to 45 minutes. The transfer section needs to be thought through, given the expansion of Qatar Airways. Staff are either friendly and clueless, or just unfriendly. Toilets are disgusting. Very limited food and duty-free options. I'm glad that a new airport is coming up as this airport does not too Qatar Airways' reputation any justice.

DOHA INTERNATIONAL AIRPORT review : 6 January 2009 : by I Pattison

Customer Rating : 5/5

Just used Doha airport to and from Cebu. Airport is very clean, plenty of comfortable seating and toilets. Did not use any of the eating facilities as stay was not long. Only criticism is the chaos getting through the transfer x-rays 2000+ people desperate to get through for flights which had announced last calls, more staff stopping queue jumping would have helped.

DOHA INTERNATIONAL AIRPORT review : 15 December 2008 : by Sahar Choudhury

Customer Rating : 5/5

Clean, small, modern airport fantastic for transfers and staff are helpful. Plenty of seating space on the 1st floor but ground floor gates were crowded. Go upstairs and sit. There is a Starbucks on 1st floor at one end and accepts dollars and British pounds and the staff speak English. Change returned will be in Qatari dinars. On the other end of the floor is a restaurant but I did not use it. As someone commented below, the toilets aren't as clean as the airport. But I found some clean toilets near the Starbucks hidden away - just ask the Starbucks staff for the nearest toilets. I prefer Doha Airport over Dubai because of ample space and peace and quiet and easy transfers.

DOHA INTERNATIONAL AIRPORT review : 26 November 2008 : by I Pattison

Customer Rating : 5/5

Very clean airport, fairly limited shops, but adequate for short transfer stops. Plenty of seating. Departures can be a bit chaotic. Staff very helpful.

DOHA INTERNATIONAL AIRPORT review : 18 September 2008 : by Yasir Iqbal

Customer Rating : 5/5

Since Feb 2006 I travel very often between Berlin to Karachi/Islamabad (TXL to KHI/ISB) and I find this airport very different from 2005, it has improved surprisingly. As I am privilege club member I am guest in Gold lounge which is very comfortable place to be. If I have more than half an hour between flights, it is usual that I take a shower, some food and tea before my next flight. This airport has all wonderful except its security screening machines where queues are very long and in summer it can be very huge.

DOHA INTERNATIONAL AIRPORT review : 15 September 2008 : by Jon Marshall

Customer Rating : 4/5

Stopped on transit to Abu Dhabi. Small but well laid out airport with plenty of seats. Bus transfers are a pain but unavoidable at the moment. No problem with the gents toilets on my visit but my wife said the floors were wet in the ladies toilets. Overall good experience.

DOHA INTERNATIONAL AIRPORT review : 22 July 2008 : by S Thew

Customer Rating : 4/5

For our morning arrival, the airport was not at all crowded. For a mother of three, most important of all, it held a really nice play area. The area included a climbing and sliding area which is really helpful when working off all that stored energy from a long-haul flight. Better than expected.

DOHA INTERNATIONAL AIRPORT review : 19 July 2008 : by Mark Whiteside

Customer Rating : 4/5

Very impressed with Doha. Very small but easy to navigate airport. We had a 30minute transfer on the way back with Qatar but found it easy and simple and had time to spare at the gate. Baggage made it to London as well even though a quick transfer. Plenty of seats as well. The two main problems is that even though there are several small toilets, they were never clean and had an inch of water all over the floor (in two separate toilets). No airbridges either which means bussing everyone to the plane but this cant easily be changed given the layout of the airport. Hopefully the new Doha airport will be better. For all four flights we took off from the tarmac 5 minutes before the departure time. Much prefer this to Dubai, less cluttered and much more organised. Not nearly as much shopping but less transfer time (30minutes min) compared to than Dubai (75minutes min).

DOHA INTERNATIONAL AIRPORT review : 7 June 2008 : by S Kumar

Customer Rating : 4/5

Doha is a small but clean and modern airport - it is busy - very busy in the evenings and if your using the main terminal it is hard to find a seat to sit down and relax. The duty free shop is ok - not a great choice and it could be cheaper. The main problem with Doha is getting off the plane onto a coach and then into the building which takes time and if there's a queue to go through security it can take up to half an hour. The Gold and Silver lounges are clean and quiet and its a great way to spend time - if you have a privilege card. If you use the premium terminal then its a wonderful place to be - free internet, cafe food and drink, even spas, showers and beds are available. There is a room for small kids and one for larger ones to play video/sony playstation games. My main headache is if I fly in on economy and fly out in Business I still have to use the main terminal which takes time. Qatar should allow economy passengers who are flying a higher class for their onward the travel the chance to go straight to the premium terminal rather than having to go to the main one then being bussed again which takes up to 45 minutes.

DOHA INTERNATIONAL AIRPORT review : 29 April 2008 : by S Parmar

Customer Rating : 4/5

It was great. Had a connecting flight to Mumbai from Manchester. Transfer very easy. Very easy to get your head around how the airport works. No trouble.

Doha International Airport review by P Bhattacharyya

9 April 2008   Customer Rating :

I spent about 5 hours on transit waiting for my connecting flight to Washington DC(IAD). The airport is good. Duty free shop is small but quite good. I wish wireless internet connectivity is made available at least in some designated areas if not in all the waiting areas for the economy class passengers also. The quiet rooms are very good and useful if one is lucky to get a place to seat. The restaurants are OK but not very exciting. It was Ramzan time when I landed and alcoholic drinks were naturally prohibited in public places. I do not know if any bar service is available in other times.

Doha International Airport review by S Hussaini

26 February 2008   Customer Rating :

While going from Cairo to Hyderabad, stayed at Doha airport for a couple of hours. Though small, its good ambience and clean. Would love to go through again.

Doha International Airport review by Pierre Fabre

5 February 2008   Customer Rating :

Lots of improvements since my last visit a couple of years ago. This time I spent 7 hours at Doha airport between connecting flights. (Ahmedabad-Doha, Doha-Paris). Luggage check when deplaning is efficient and fast. The new extension of the building supplies more than sufficient space and extensive seating. Toilet capacity has been doubled but at times you still may have to queue to get in. he quiet room makes a nice resting area despite the airconditioning noise (which barely covers the snoarers) and good looking but rather uncomfortable seats. You'll have to make a pillow with your clothes in order to avoid pain in your neck. The 2 quiet rooms are not that large, so if you want to take a nap in a queiter and darker environment, head for them as soon as you arrive. There is a great playground for kids. Food - I tried French fries: expensive and not very good. Vegetable samosas, a much better deal but too oily. The duty free shop is still dissapointing: not much choice and not so great prices.

Doha International Airport review by A Ismail

23 July 2007   Customer Rating :

Transited twice at Doha, for the LHR-KUL flight. Outbound transit was 6 hours. Better than expected airport. Small but comfortable. Very clean overall. The toilet seems to have attendants cleaning it round the clock! However choice of food outlets and shopping is extremely limited (and there's also free internet - but very slow) but It doesn't matter since I managed to get 4 hours of sleep in the quiet room! Will come again!

Doha International Airport review by C Beviss

23 July 2007   Customer Rating :

Spent 10 hours on our flight back from Nairobi to Heathrow. The place is nice, clean and huge. Food is expensive in the cafes. Duty free shop quite good though not extensively stocked. Wouldn't mind traveling through there again. Traveling with Qatar Airways was superb.