|
|
|
Dalaman Airport Passenger Reviews and Dalaman Airport Traveller Reports
|
|
|
|
|
|
Dalaman Airport customer review : 1 November 2012 by S Sharman (UK) |
|
Rating : 1/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
Did not like Dalaman Airport. Check -in took along time. Air conditioning was not turned on. Food and drink
was really expensive and the airport was gloomy and dark. So glad I didn't have a delay there because it was
also quite a small airport and there wasn't that many shops.
|
|
Dalaman Airport customer review : 31 August 2012 by J O'Donoghue (UK) |
|
Rating : 8/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
Just flown back from Dalaman airport and it was fine. There was ample comfortable seating, air conditioning,
the staff were pleasant and the check in process relatively quick. We did take our own snacks so didn't have
to buy food there. The shops were good and the prices were pretty much comparable to other European
airports. Announcements were clear and our flight left before expected time. No complaints!
|
|
Dalaman Airport customer review : 4 July 2012 by L Turner (UK) |
|
Rating : 3/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
The prices of food and drink are shocking beyond belief! I can't believe they are allowed to get away with it.
These prices need looking into. A great pity because beyond the airport Turkey is a wonderful country. Get rid
of the airport management quick before their reputation stops people visiting the Dalaman area.
|
|
Dalaman Airport customer review : 27 June 2012 by C Parkes (UK) |
|
Rating : 3/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
As per a previous comment, flying into Dalaman is a relatively painless experience but flying out is a
nightmare. You are herded like cattle, spoken to (shouted at) like idiots and then required to take out the
equivalent of a mortgage for the privilege of buying a drink before you leave the country. Yesterday, I was
charged the equivalent of £12 for a cup of coffee and a cheese salad roll (soggy). Also beware if you want to
pay in GBP as they conjure up an imaginary exchange rate which is at least 10% lower than normal. I would
encourage everyone to take sufficient food to the airport to cover the wait & deny these disgusting money
grabbers a single lire or your hard earned cash. Also I would briefly say that the seating is very
uncomfortable, the staff pretend not to understand if there is any problem and the toilets are diabolical.
|
|
Dalaman Airport customer review : 22 June 2012 by H Wainwright (UK) |
|
Rating : 1/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
Poor air conditioning - too hot - announcements too quiet to hear - baggage offload a joke. The whole place
looks unfinished. Staff unfriendly - unlike the country which we love. Food expensive and poor quality. Avoid!
|
|
Dalaman Airport customer review : 21 June 2012 by D Murdoch (UK) |
|
Rating : 2/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
Arriving at Dalaman: Is perfectly fine. Baggage is always pretty much waiting for you, the longest we have
waited is 10 minutes. The VISA queues can be slow, but that is mainly because people don't have the correct
money ready. Departing from Dalaman: Absolute joke of a place. We love Turkey, and have been 6 times, but
the one thing I always dread is going home. Rude security. Useless check in staff that can't add up 13 kg +
15 kg does not equal 48 kg! Extortionate prices for food and drink. Useless boarding staff. Need I go on!
|
|
Dalaman Airport customer review : 30 May 2012 by A Green (UK) |
|
Rating : 4/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
Very expensive! Please take some food/drinks with you. In our attempt to get rid of our last remaining Lira,
we thought we'd use it in the McDonalds (only food place that was open). However, we didn't have enough as
one meal will set you back over £20! Aside from the expense, the Terminal is a new one, and is fairly
comfortable. Could do with speeding up check-in and security however!
|
|
Dalaman Airport customer review : 30 April 2012 by S Jones (UK) |
|
Rating : 5/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
This airport's prices are disgusting - so expensive! I would advise you take your own food! Not enough seats
while your waiting at the gates to board, you will find it very hot and stuffy, and most likely have to end up
sitting on the floor! Terminals, however, are very clean, but the toilets are not.
|
|
Dalaman Airport customer review : 22 April 2012 by S Francis (UK) |
|
Rating : 1/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
This airport is only interested in getting an extra buck. Last year they charged for excess luggage which we
didn't have. This year our allowance was 15 kilos each, we bought luggage scales and weighed our case which
was well short of the weight but they tried to charge us again for being over weight. Be careful if you use this
airport. Price of food, drink and duty free is also extortionate.
|
|
Dalaman Airport customer review : 23 October 2011 by David Thorn (UK) |
|
Rating : 1/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
|
In and out of Turkey via Dalaman Airport. Every one says expensive so on leaving we took our own food, but you have
to buy a drink. €3.20 for one tin of Coke - rip-off! Turkish tourist authorities should be investigating the crooks
who run this airport. Worse was the toilets - disgusting is a polite description. We used the Ladies and Gents on
the way in once and twice each before leaving, not a pleasant experience. Each had one electric hand dryer - none
working, no paper towels in dispenser, no soap in any dispensers, I used one cubicle - no paper, excrement stains
under/around seat (obviously never lifted and cleaned properly and allowed to build up as a hard stain). That was
our experience across 5 separate WC's. Perhaps two reasons not to visit Turkey via this dump - cost and hygiene.
This part of Turkey is now off our list for a revisit!
|
Dalaman Airport review : 5 October 2011 by L Greenwood (UK)
|
Customer Rating : 4/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
Personally have never had a problem going in or out of Dalaman. Maybe its the times of arrivals and departures
etc. On arrival our luggage is usually coming around by the time we get there, only negatives as mentioned before
are the food and drink prices, but this can be avoided by taking your own food through. The only other thing I
don't like is if travelling easyjet, they should have an area cordoned off for Speedy Boarders, at the moment it is a
bun fight to get through the gates. Some people not caring that we have paid for the privilege to get onboard first
to choose our seats.
Dalaman Airport review : 29 September 2011 by M Bury (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
I have flown from Dalaman a few times and never had a plane leave on time. In fairness, that's not the fault of the
airport but they don't seem to care about stranded passengers. There are hundreds of wooden-slat benches
around but they are designed to be impossible to lie on. If you're lucky you can snag a sofa but the rest of us have
to lie on the floor - next to nobody uses the benches, those that do usually regret it. The food is tremendously
expensive. The whole place has an oppressive 'prison' feel about it. The check-in queues are very slow. The gates'
seating areas are inadequate, instructions and plane updates are woefully lacking. The floor does appear to be fairly
clean.
DALAMAN AIRPORT review : 12 September 2011 by A Crossley (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
An extremely expensive airport. I love Turkey but when they charge you £10 to go in and rip you off coming out it
can leave a bitter taste to your holiday. They even try to get you into trouble at the duty free shop with staff
saying you can bring several thousand cigarettes back to UK when you can only bring 200 at duty free. I think long
term it will deter people from visiting Turkey.
DALAMAN AIRPORT review : 28 August 2011 by M Fokinther (UK)
|
Customer Rating : 4/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
The one huge negative at Dalaman is the cost of food & drink - £1.60 of 300ml of water or £8 for a McDonalds
Burger are indeed indefensible prices. Having said that, though, I found the airport to be pretty good. Very clear,
lots of seating, fair selection of shops and helpful staff.
DALAMAN AIRPORT review : 14 August 2011 by C Hanson (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
Can only agree with what others have said, the prices are extremely expensive. If you're travelling to the airport
and with TCX or TOM then wait until you're on the coach - the waters are 2 for £1. On your inbound flight bring
sandwiches and liquids. Drink it in the area before you get to the gates, conditions there aren't good - there is
limited seating. Luckily the Manchester flight was the only one running on time, people going to Aberdeen had a 2hr
delay and Gatwick was 4hrs delayed.
DALAMAN AIRPORT review : 1 August 2011 by Y Waldron (Ireland)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
We have just returned from Turkey and would agree with all the comments about the rip off culture at the airport.
I would like to warn people not to buy from duty free either. They have a unique system of pricing in Euro and then
converting to Lira at check-out. It is much better to buy on the way out. Istanbul is also a very expensive airport
(Ataturk). The airlines are now warning people not to buy any food or drink at airport in Dalaman. What a pity to
have that awful experience as you leave such a wonderful country.
DALAMAN AIRPORT review : 29 June 2011 by Steve Dawson (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
If your flight is on time, you will cope by taking a packed lunch and peanuts etc and your own drinks. Consume
drinks at the last minute! If you book your seats and check in online, you can afford to go airside as late as
possible.
DALAMAN AIRPORT review : 14 June 2011 by C Wilkinson (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
I have been visiting Turkey for many years. The airport staff are rude, sullen, unhelpful and
bear no relation to the wonderful Turkish people I have met on holiday. The management of the
bar should be ashamed of themselves. I paid 60 Turkish lira for a glass of wine and a small
pringles! There is no justification for these prices.
DALAMAN AIRPORT review : 9 June 2011 by L McKinnie (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
We've been a few times and Dalaman Airport is an endurance test! It's so at odds with the
Turkey - with miserable staff, awful food at ridiculous prices and no thought for the poor
human beings passing through! We flew home Mid May which isn't a terribly hot time of year but
the airport was stifling and uncomfortable. The seating is awful, a wooden bar design that is
just so uncomfortable for even a few minutes, never mind a couple of hours. There aren't enough
seats at the departure gates for all on the flight, so you'll often end up sat on the floor.
It is clean, spacious with plenty of clean toilets - but it's just not enough to counteract
the sheer misery of the rest of it! Tips : Wear summer clothes with something warmer to change
into on the plane or at home. A lot of people leave their drinks at the first scan (at the
front door as you go in) but you can keep your drinks at this point and while you check in and
until the next scan just before passport control. Once you're through passport control, you're
only a couple of minutes from your gate, so leave it a while before going through so you can
drink. Take food with you, as everyone says - prices are just stupid. As not many people buy
food, I'd worry a bit about how long sandwiches have been sitting out! If your luggage may be
over your limit, you'll be charged by most airlines. Have a look round at empty check in desks
as they usually leave their scales switched on so you can check your weight and adjust bags
accordingly. If you are delayed, or fancy a more pleasant experience, check out the VIP
lounge (CIP Premium Lounge there). We've not been in but you pay a flat fee (I think 20 Euros)
have air con, food and drinks, newspapers, WiFi. It's up by the food court.
DALAMAN AIRPORT review : 29 May 2011 by James Titcumb (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
Dingy and dull airport. No air conditioning thus very hot and stuffy everywhere. Enormous queue
outside the airport just to get in, it was chaos and took us about a half an hour just to get
into the airport. Why is there a security gate just to get in the airport? The Visa charge is a
little bit of a rip-off, but I can cope with that. I can't cope with spending £8 just for two
milkshakes at McDonalds. Not a child-friendly airport at all, I'd try another airport if you
have young children. The buses were crammed with far too many people as well, I have a mild
fear of being in a crowd I can't escape from, and it was horrible.
DALAMAN AIRPORT review : 19 May 2011 by T Platts (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
Just in case other people do not know. If you hand a £20.00 or £50.00 note to pay for a visa,
you will not get change. They will not accept £5.00 so make sure you have the correct note.
DALAMAN AIRPORT review : 18 May 2011 by K McDonald (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
The experience at Dalaman airport is the polar opposite of our experience in Turkey. Staff
sullen and unhelpful. Prices three times the norm and majority of the food available is of the
fast variety - ie. rubbish. All in all a very unpleasant experience. I would seriously avoid
this airport at all costs in future and visit Turkey via another airport if possible. Maybe if
others do the same they might get the message.
DALAMAN AIRPORT review : 10 May 2011 by P O'Brien (UK)
|
Customer Rating : 3/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
Just arrived back from Turkey via Dalaman Airport - holiday but was ruined by my experience at
this airport. Security screening and check in was fine but when they opened the gate for
boarding it was absolute chaos. They didn't call for passengers disabled or with children to
come forward first. Nor did they call people in certain rows. There were two flights for the
same gate 34 and people were confused about which queue to be in as no direction was given.
Then they couldn't get buses to take passengers to the plane last call was flashing on the
screen and 100's of passengers were still waiting to be transported to the plane. It must have
been a frightening experience for elderly and disabled people. I don't think I could face this
airport again. Thankfully we did not purchase any food here as we had been warned in advance
about the outrageous prices.
DALAMAN AIRPORT review : 28 February 2011 by Stuart Scaife (UK)
|
Customer Rating : 4/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
Check in queues were long and slow but apart from that things were fine. Plenty of seating (at
4am) - 2 coffees and 2 pastries for £5 (at the departure gate).
DALAMAN AIRPORT review : 21 October 2010 by L Martin (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
The whole administration gives the impression of no organisation. Although I had checked the 5
of us in online we had to stand in the bag drop queue for an hour because they rechecked in
everybody in the queue. There were also lots of people in the bag drop queue who had not
checked in. Very poor end to a great stay in the area.
DALAMAN AIRPORT review : 4 October 2010 by M Shortridge (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
How I wish I had read these reviews before going on holiday. Normally my husband and I never
go into any airport bar as usually we pick up our car from our arrival airport, however
because there was 6 of us we had a bus arrangement and due to flight being delayed for over 3
hours thought we would go and have a drink at the bar. Never again, 3 pints of lager, 2
fantas and a small bottle of water cost £49. We were utterly shocked but should have
realised the moment we entered the bar as there were only another couple of people there. The
prices at the fast food outlets was also extortionate. We had the foresight to take
sandwiches and soft drinks with us although had to drink liquids before customs ( wish we had
had similar foresight for the airport bar!). The airport was also very stuffy, hardly any
aircon. I felt so sorry for parents with small children as they would have definitely needed
drinks. Also agree with reviews regarding lack of seating downstairs. The airport
authorities really need to sort this out. If we go back to Turkey again we will take food and
drink and will not go through customs until the last minute. Lovely airport totally spoiled
by rip off prices!
DALAMAN AIRPORT review : 15 September 2010 by T Brophy (UK)
|
Customer Rating : 4/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
The main gripe about the airport is the prices. The airport is clean, air conditioned with
decent toilet facilities. Take food with you. The authorities have stopped drinks going in so
that is a problem. Be prepared, know what to expect and should not be a problem.
DALAMAN AIRPORT review : 8 September 2010 by L Morris (UK)
|
Customer Rating : 2/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
I wish I had read these comments before my return from Dalaman Airport, we are still reeling
at the price for 2 pints TL35. How can that be justified. Such a disappointed end to a lovely
holiday.
DALAMAN AIRPORT review : 6 September 2010 by Andy Wilson (UK)
|
Customer Rating : 2/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
Still the same ridiculous prices for food or something to drink - we were delayed for 6 hours
and the security staff tried to stop us going back outside for a cigarette - while they were
smoking in front of us! Turkish authorities REALLY need to clamp down on the concessions here
- the airport is famous worldwide for rip off prices, the infrastructure is pretty bad as
well.
DALAMAN AIRPORT review : 23 August 2010 : by James Wilkinson (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
It's all been said before - extortionate pricing for food and drinks, newspapers too. On the
way in the visa official forgot my £10 change too. All rather sad really.
DALAMAN AIRPORT review : 18 August 2010 : by Ian Street (UK)
|
Customer Rating : 1/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
Just back from Turkey today and still reeling from the extortionate prices being charged at
Dalaman Airport. What struck me is the stupidity and short sightedness of the management , if
they cut their prices by a third they would sell four times as much. Where else can you find
McDonalds, KFC and Burger King outlets without queues, actually with the exception of the
absolutely desperate no customers at all? The airlines must love it, I have never seen so much
food sold on a flight. Refusing to pay the bar prices we bought a nice bottle of red in the
duty free shop (£8) and managed to persuade a bar tender to open it for us!
DALAMAN AIRPORT review : 18 August 2010 : by J Roberts (UK)
|
Customer Rating : 3/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
We were disgusted with the prices being charged for very mundane fast food. Whilst we looked
at the menu we noticed that there was no queue (a first for MacDonalds) and a large number of
people, having seen the prices at the tills, walked away. Finally, the method of paying £10.00
in cash, for a bit of paper stuck into our passport, which purports to be a visa, on arrival,
feels a bit like a bribe to let us in. If this really is a charge for a visa then add it to
the ticket price. Also seriously consider whether young children should be subject to this
charge.
DALAMAN AIRPORT AIRPORT review : 12 August 2010 : by Paul Luff (UK)
|
Customer Rating : 2/5 |
 |
| Queuing |
| Cleanliness |
| Facilities |
This is a clean and efficient airport but the prices for food and drink are exhorbitant.
Given the prices elsewhere in Turkey, £35 for two glasses of wine, one small beer and a bag of
crisps is unbelievable. I rarely get angry over service or prices, but I did here. It was the
worst part of my holiday.
|
|
|
If you experience any problems submitting comments on the above link, please use our general
Feedback Page |
|
|
|