LOADING THE REVIEWS

Home Page

 

Dalaman Airport Passenger Reviews and Dalaman Airport Traveller Reports

  No Star Ranking applied

No Star Ranking Awarded

   
 

  Add your Dalaman Airport Review

  Dalaman Airport Ranking

 

 
Dalaman Airport
3.1 out of 10  3.1 out of 10
66 reviews

 



PAGE

1 2
 





Dalaman Airport customer review :  18 July 2014 by R Cook    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

Whoever is responsible for the running of this airport should be fired and replaced by someone has knows how to run a business and give customers what they want. I have never seen such an amateurish airport operation anywhere else in the world. The shops and food outlets are generally empty as the prices are so extortionate. If the prices were realistic, sales volume would increase and they would start to make some real profits. As it is they seem be making 100% of nothing. The other reviews already given by others have listed all of its other shortcomings so it's time that the powers-that-be took note and sorted out their act. Turkey and its people are wonderful and it's a shame that many visitors dread passing through this airport. I shall be flying to and from Dalaman yet again in October and it would be nice if the airport operators "got it" and made the necessary changes to improve customer expectations and as a consequence increase profits. Shouldn't be difficult. I decided to write this review after considering using the CIP Executive Lounge on my next visit. Usual story - sky-high price and little on offer. I'll be using the hard wooden seats as usual!



Dalaman Airport customer review :  30 October 2013 by David Stalker    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

The worst airport I have been to. Re scanning suitcases on arrival I have seen this at another airport but cannot remember where. The prices are the worst I have experienced. Why are the duty free prices in Euros? When they convert them to Turkish Lira the exchange rate is a rip off. The airport was like a sauna, no air con going. The seats wooden and very uncomfortable. We were lucky our flight was on time but some peoples flight were 3 hours late. We had a great holiday in a great country where the people were great why spoil it with a disgusting airport.



Dalaman Airport customer review :  2 October 2013 by D Lovatt    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Anyone flying out of Dalaman should be prepared for extortionate rip off prices in the departure lounge. We had to pay 77 lira (£26) for two cheese sandwiches, 2 coffees and 2 small bottles of water. The coffees alone were 14 lira (£4.80) each for a small cardboard cup of rubbish and the sandwiches were 20 lira (£6.80) each. I would suggest that you take food with you and stick to the water.



Dalaman Airport customer review :  13 August 2013 by J Hutchinson    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

The airport is 'modern' but basically looks like the inside of a factory or warehouse. Having been in Turkey for a week we were aware that everywhere excepts Stirling, so as we had run out of lira we didn't bother converting any more. As such the prices at the airport were even more extortionate! Lastly was the time we had to wait for our visa! Out of about a dozen booths only about 3 were open and we waited over 45 minutes simply to get our visa! They could certainly do with more staff working in this area! Overall the airport is a rip off for tourists and a disgrace to the Turkish people, all of whom we met were lovely people.



Dalaman Airport customer review :  5 August 2013 by S Prescott    (UK)

Rating : 5/10

Queuing

Cleanliness

Facilities

Recommended

Not sure what the point of these reviews is if nothing every changes for the better but I concur with other comments about the food prices in the airport. They are indeed extortionate and shouldn't be allowed. My daughter bought a 6 nugget meal and a double cheeseburger at McDonalds and it was 19.40 (she paid in Lira). I know people suggest taking food with you but it wasn't possible to keep it cool on the transfer journey from Hisaronu and drinks need to be discarded anyway. As a result we paid the equivalent of££4 each for a can of coke. If you're travelling with a family you've often not always got a lot of money left on the last day of your holiday and it's important to keep children hydrated, but at Dalaman airport I fear a lot of people will end up very thirsty/hungry!



Dalaman Airport customer review :  25 June 2013 by Ross Stewart    (UK)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

I flew home from Dalaman airport a week ago and have to say I was absolutely disgusted with the pricing for food in the terminal. I don't mind paying 15 euros for a decent meal in a restaurant but£15 euros for fast food such as McDonald's, KFC and Burger King is criminal. Air conditioning does need some work / updating. It was such a shame because we really did enjoy our stay in Turkey but this really did leave a bitter taste in my mouth for my return home.



Dalaman Airport customer review :  1 November 2012 by S Sharman    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Did not like Dalaman Airport. Check -in took along time. Air conditioning was not turned on. Food and drink was really expensive and the airport was gloomy and dark. So glad I didn't have a delay there because it was also quite a small airport and there wasn't that many shops.



Dalaman Airport customer review :  31 August 2012 by J O'Donoghue    (UK)

Rating : 8/10

Queuing

Cleanliness

Facilities

Recommended

Just flown back from Dalaman airport and it was fine. There was ample comfortable seating, air conditioning, the staff were pleasant and the check in process relatively quick. We did take our own snacks so didn't have to buy food there. The shops were good and the prices were pretty much comparable to other European airports. Announcements were clear and our flight left before expected time. No complaints!



Dalaman Airport customer review :  4 July 2012 by L Turner    (UK)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

The prices of food and drink are shocking beyond belief! I can't believe they are allowed to get away with it. These prices need looking into. A great pity because beyond the airport Turkey is a wonderful country. Get rid of the airport management quick before their reputation stops people visiting the Dalaman area.



Dalaman Airport customer review :  27 June 2012 by C Parkes    (UK)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

As per a previous comment, flying into Dalaman is a relatively painless experience but flying out is a nightmare. You are herded like cattle, spoken to (shouted at) like idiots and then required to take out the equivalent of a mortgage for the privilege of buying a drink before you leave the country. Yesterday, I was charged the equivalent of £12 for a cup of coffee and a cheese salad roll (soggy). Also beware if you want to pay in GBP as they conjure up an imaginary exchange rate which is at least 10% lower than normal. I would encourage everyone to take sufficient food to the airport to cover the wait & deny these disgusting money grabbers a single lire or your hard earned cash. Also I would briefly say that the seating is very uncomfortable, the staff pretend not to understand if there is any problem and the toilets are diabolical.



Dalaman Airport customer review :  22 June 2012 by H Wainwright    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Poor air conditioning - too hot - announcements too quiet to hear - baggage offload a joke. The whole place looks unfinished. Staff unfriendly - unlike the country which we love. Food expensive and poor quality. Avoid!



Dalaman Airport customer review :  21 June 2012 by D Murdoch    (UK)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Arriving at Dalaman: Is perfectly fine. Baggage is always pretty much waiting for you, the longest we have waited is 10 minutes. The VISA queues can be slow, but that is mainly because people don't have the correct money ready. Departing from Dalaman: Absolute joke of a place. We love Turkey, and have been 6 times, but the one thing I always dread is going home. Rude security. Useless check in staff that can't add up 13 kg + 15 kg does not equal 48 kg! Extortionate prices for food and drink. Useless boarding staff. Need I go on!



Dalaman Airport customer review :  30 May 2012 by A Green    (UK)

Rating : 4/10

Queuing

Cleanliness

Facilities

Recommended

Very expensive! Please take some food/drinks with you. In our attempt to get rid of our last remaining Lira, we thought we'd use it in the McDonalds (only food place that was open). However, we didn't have enough as one meal will set you back over £20! Aside from the expense, the Terminal is a new one, and is fairly comfortable. Could do with speeding up check-in and security however!



Dalaman Airport customer review :  30 April 2012 by S Jones    (UK)

Rating : 5/10

Queuing

Cleanliness

Facilities

Recommended

This airport's prices are disgusting - so expensive! I would advise you take your own food! Not enough seats while your waiting at the gates to board, you will find it very hot and stuffy, and most likely have to end up sitting on the floor! Terminals, however, are very clean, but the toilets are not.



Dalaman Airport customer review :  22 April 2012 by S Francis    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

This airport is only interested in getting an extra buck. Last year they charged for excess luggage which we didn't have. This year our allowance was 15 kilos each, we bought luggage scales and weighed our case which was well short of the weight but they tried to charge us again for being over weight. Be careful if you use this airport. Price of food, drink and duty free is also extortionate.



Dalaman Airport customer review :  23 October 2011 by David Thorn    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

In and out of Turkey via Dalaman Airport. Every one says expensive so on leaving we took our own food, but you have to buy a drink. €3.20 for one tin of Coke - rip-off! Turkish tourist authorities should be investigating the crooks who run this airport. Worse was the toilets - disgusting is a polite description. We used the Ladies and Gents on the way in once and twice each before leaving, not a pleasant experience. Each had one electric hand dryer - none working, no paper towels in dispenser, no soap in any dispensers, I used one cubicle - no paper, excrement stains under/around seat (obviously never lifted and cleaned properly and allowed to build up as a hard stain). That was our experience across 5 separate WC's. Perhaps two reasons not to visit Turkey via this dump - cost and hygiene. This part of Turkey is now off our list for a revisit!



Dalaman Airport review :  5 October 2011 by L Greenwood   (UK)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Personally have never had a problem going in or out of Dalaman. Maybe its the times of arrivals and departures etc. On arrival our luggage is usually coming around by the time we get there, only negatives as mentioned before are the food and drink prices, but this can be avoided by taking your own food through. The only other thing I don't like is if travelling easyjet, they should have an area cordoned off for Speedy Boarders, at the moment it is a bun fight to get through the gates. Some people not caring that we have paid for the privilege to get onboard first to choose our seats.


Dalaman Airport review :  29 September 2011 by M Bury   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I have flown from Dalaman a few times and never had a plane leave on time. In fairness, that's not the fault of the airport but they don't seem to care about stranded passengers. There are hundreds of wooden-slat benches around but they are designed to be impossible to lie on. If you're lucky you can snag a sofa but the rest of us have to lie on the floor - next to nobody uses the benches, those that do usually regret it. The food is tremendously expensive. The whole place has an oppressive 'prison' feel about it. The check-in queues are very slow. The gates' seating areas are inadequate, instructions and plane updates are woefully lacking. The floor does appear to be fairly clean.


DALAMAN AIRPORT review :  12 September 2011 by A Crossley   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

An extremely expensive airport. I love Turkey but when they charge you £10 to go in and rip you off coming out it can leave a bitter taste to your holiday. They even try to get you into trouble at the duty free shop with staff saying you can bring several thousand cigarettes back to UK when you can only bring 200 at duty free. I think long term it will deter people from visiting Turkey.


DALAMAN AIRPORT review :  28 August 2011 by M Fokinther   (UK)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

The one huge negative at Dalaman is the cost of food & drink - £1.60 of 300ml of water or £8 for a McDonalds Burger are indeed indefensible prices. Having said that, though, I found the airport to be pretty good. Very clear, lots of seating, fair selection of shops and helpful staff.


DALAMAN AIRPORT review :  14 August 2011 by C Hanson   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Can only agree with what others have said, the prices are extremely expensive. If you're travelling to the airport and with TCX or TOM then wait until you're on the coach - the waters are 2 for £1. On your inbound flight bring sandwiches and liquids. Drink it in the area before you get to the gates, conditions there aren't good - there is limited seating. Luckily the Manchester flight was the only one running on time, people going to Aberdeen had a 2hr delay and Gatwick was 4hrs delayed.


DALAMAN AIRPORT review :  1 August 2011 by Y Waldron   (Ireland)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

We have just returned from Turkey and would agree with all the comments about the rip off culture at the airport. I would like to warn people not to buy from duty free either. They have a unique system of pricing in Euro and then converting to Lira at check-out. It is much better to buy on the way out. Istanbul is also a very expensive airport (Ataturk). The airlines are now warning people not to buy any food or drink at airport in Dalaman. What a pity to have that awful experience as you leave such a wonderful country.


DALAMAN AIRPORT review :  29 June 2011 by Steve Dawson   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

If your flight is on time, you will cope by taking a packed lunch and peanuts etc and your own drinks. Consume drinks at the last minute! If you book your seats and check in online, you can afford to go airside as late as possible.


DALAMAN AIRPORT review :  14 June 2011 by C Wilkinson   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I have been visiting Turkey for many years. The airport staff are rude, sullen, unhelpful and bear no relation to the wonderful Turkish people I have met on holiday. The management of the bar should be ashamed of themselves. I paid 60 Turkish lira for a glass of wine and a small pringles! There is no justification for these prices.


DALAMAN AIRPORT review :  9 June 2011 by L McKinnie   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

We've been a few times and Dalaman Airport is an endurance test! It's so at odds with the Turkey - with miserable staff, awful food at ridiculous prices and no thought for the poor human beings passing through! We flew home Mid May which isn't a terribly hot time of year but the airport was stifling and uncomfortable. The seating is awful, a wooden bar design that is just so uncomfortable for even a few minutes, never mind a couple of hours. There aren't enough seats at the departure gates for all on the flight, so you'll often end up sat on the floor. It is clean, spacious with plenty of clean toilets - but it's just not enough to counteract the sheer misery of the rest of it! Tips : Wear summer clothes with something warmer to change into on the plane or at home. A lot of people leave their drinks at the first scan (at the front door as you go in) but you can keep your drinks at this point and while you check in and until the next scan just before passport control. Once you're through passport control, you're only a couple of minutes from your gate, so leave it a while before going through so you can drink. Take food with you, as everyone says - prices are just stupid. As not many people buy food, I'd worry a bit about how long sandwiches have been sitting out! If your luggage may be over your limit, you'll be charged by most airlines. Have a look round at empty check in desks as they usually leave their scales switched on so you can check your weight and adjust bags accordingly. If you are delayed, or fancy a more pleasant experience, check out the VIP lounge (CIP Premium Lounge there). We've not been in but you pay a flat fee (I think 20 Euros) have air con, food and drinks, newspapers, WiFi. It's up by the food court.


DALAMAN AIRPORT review :  29 May 2011 by James Titcumb   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Dingy and dull airport. No air conditioning thus very hot and stuffy everywhere. Enormous queue outside the airport just to get in, it was chaos and took us about a half an hour just to get into the airport. Why is there a security gate just to get in the airport? The Visa charge is a little bit of a rip-off, but I can cope with that. I can't cope with spending £8 just for two milkshakes at McDonalds. Not a child-friendly airport at all, I'd try another airport if you have young children. The buses were crammed with far too many people as well, I have a mild fear of being in a crowd I can't escape from, and it was horrible.


DALAMAN AIRPORT review :  19 May 2011 by T Platts   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Just in case other people do not know. If you hand a £20.00 or £50.00 note to pay for a visa, you will not get change. They will not accept £5.00 so make sure you have the correct note.


DALAMAN AIRPORT review :  18 May 2011 by K McDonald   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

The experience at Dalaman airport is the polar opposite of our experience in Turkey. Staff sullen and unhelpful. Prices three times the norm and majority of the food available is of the fast variety - ie. rubbish. All in all a very unpleasant experience. I would seriously avoid this airport at all costs in future and visit Turkey via another airport if possible. Maybe if others do the same they might get the message.


DALAMAN AIRPORT review :  10 May 2011 by P O'Brien   (UK)

Customer Rating :  3/5

3 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Just arrived back from Turkey via Dalaman Airport - holiday but was ruined by my experience at this airport. Security screening and check in was fine but when they opened the gate for boarding it was absolute chaos. They didn't call for passengers disabled or with children to come forward first. Nor did they call people in certain rows. There were two flights for the same gate 34 and people were confused about which queue to be in as no direction was given. Then they couldn't get buses to take passengers to the plane last call was flashing on the screen and 100's of passengers were still waiting to be transported to the plane. It must have been a frightening experience for elderly and disabled people. I don't think I could face this airport again. Thankfully we did not purchase any food here as we had been warned in advance about the outrageous prices.


DALAMAN AIRPORT review :  28 February 2011 by Stuart Scaife   (UK)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Check in queues were long and slow but apart from that things were fine. Plenty of seating (at 4am) - 2 coffees and 2 pastries for £5 (at the departure gate).


DALAMAN AIRPORT review :  21 October 2010 by L Martin   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

The whole administration gives the impression of no organisation. Although I had checked the 5 of us in online we had to stand in the bag drop queue for an hour because they rechecked in everybody in the queue. There were also lots of people in the bag drop queue who had not checked in. Very poor end to a great stay in the area.


DALAMAN AIRPORT review :  4 October 2010 by M Shortridge   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

How I wish I had read these reviews before going on holiday. Normally my husband and I never go into any airport bar as usually we pick up our car from our arrival airport, however because there was 6 of us we had a bus arrangement and due to flight being delayed for over 3 hours thought we would go and have a drink at the bar. Never again, 3 pints of lager, 2 fantas and a small bottle of water cost £49. We were utterly shocked but should have realised the moment we entered the bar as there were only another couple of people there. The prices at the fast food outlets was also extortionate. We had the foresight to take sandwiches and soft drinks with us although had to drink liquids before customs ( wish we had had similar foresight for the airport bar!). The airport was also very stuffy, hardly any aircon. I felt so sorry for parents with small children as they would have definitely needed drinks. Also agree with reviews regarding lack of seating downstairs. The airport authorities really need to sort this out. If we go back to Turkey again we will take food and drink and will not go through customs until the last minute. Lovely airport totally spoiled by rip off prices!


DALAMAN AIRPORT review :  15 September 2010 by T Brophy   (UK)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

The main gripe about the airport is the prices. The airport is clean, air conditioned with decent toilet facilities. Take food with you. The authorities have stopped drinks going in so that is a problem. Be prepared, know what to expect and should not be a problem.


DALAMAN AIRPORT review :  8 September 2010 by L Morris   (UK)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I wish I had read these comments before my return from Dalaman Airport, we are still reeling at the price for 2 pints TL35. How can that be justified. Such a disappointed end to a lovely holiday.


DALAMAN AIRPORT review :  6 September 2010 by Andy Wilson   (UK)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Still the same ridiculous prices for food or something to drink - we were delayed for 6 hours and the security staff tried to stop us going back outside for a cigarette - while they were smoking in front of us! Turkish authorities REALLY need to clamp down on the concessions here - the airport is famous worldwide for rip off prices, the infrastructure is pretty bad as well.


DALAMAN AIRPORT review :  23 August 2010 : by James Wilkinson   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

It's all been said before - extortionate pricing for food and drinks, newspapers too. On the way in the visa official forgot my £10 change too. All rather sad really.


DALAMAN AIRPORT review :  18 August 2010 : by Ian Street   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Just back from Turkey today and still reeling from the extortionate prices being charged at Dalaman Airport. What struck me is the stupidity and short sightedness of the management , if they cut their prices by a third they would sell four times as much. Where else can you find McDonalds, KFC and Burger King outlets without queues, actually with the exception of the absolutely desperate no customers at all? The airlines must love it, I have never seen so much food sold on a flight. Refusing to pay the bar prices we bought a nice bottle of red in the duty free shop (£8) and managed to persuade a bar tender to open it for us!


DALAMAN AIRPORT review :  18 August 2010 : by J Roberts   (UK)

Customer Rating :  3/5

3 Star Rating   

Queuing

  

Cleanliness

  

Facilities

We were disgusted with the prices being charged for very mundane fast food. Whilst we looked at the menu we noticed that there was no queue (a first for MacDonalds) and a large number of people, having seen the prices at the tills, walked away. Finally, the method of paying £10.00 in cash, for a bit of paper stuck into our passport, which purports to be a visa, on arrival, feels a bit like a bribe to let us in. If this really is a charge for a visa then add it to the ticket price. Also seriously consider whether young children should be subject to this charge.


DALAMAN AIRPORT AIRPORT review :  12 August 2010 : by Paul Luff   (UK)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

This is a clean and efficient airport but the prices for food and drink are exhorbitant. Given the prices elsewhere in Turkey, £35 for two glasses of wine, one small beer and a bag of crisps is unbelievable. I rarely get angry over service or prices, but I did here. It was the worst part of my holiday.





PAGE

1 2
 


If you experience any problems submitting comments on the above link, please use our general   Feedback Page

 





top

back to top

Dalaman Airport Reviews and Dalaman Airport Passenger Opinions about Dalaman Airport standards



| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Passenger's Choice Awards | Site Map | Contact Us | Links |

© 1999-2012  Copyright Skytrax