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Christchurch Airport
7.5 out of 10  7.5 out of 10
24 reviews

 



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Christchurch International Airport customer review :  28 October 2014 by B Andy    (UK)

Rating : 9/10

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Recommended

Small but fantastic airport, very modern and clean. Terminal is easy to get around, Internet is quick and many shops and dining areas present at the airport. All in all a great new airport and one of the finest in Australasia.



Christchurch International Airport customer review :  23 October 2014 by A McNicol    (Australia)

Rating : 8/10

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Recommended

Arrived on a 100% full Emirates 777 (economy class) and was out of the terminal in 20 minutes. The new international departure area is the best part of the terminal with a lot of space and great views across to the snow capped mountains. The regional part of the terminal is a zoo with totally inadequate space and seating.



Christchurch International Airport customer review :  9 January 2014 by Steven Cao    (China)

Rating : 7/10

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Recommended

Jan 5, Queenstown-Christchurch, Jan 8 Christchurch-Singapore. Small but lovely airport, easily access to downtown with airport shuttle bus. Very efficient check-in, security check, immigration and baggage claim service, polite and friendly airport staff, food and beverages price reasonable.



Christchurch International Airport customer review :  16 December 2013 by I Higginson    (UK)

Rating : 3/10

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Recommended

This airport has a very bad attitude to travellers who need to wait overnight. My wife and I had an early flight and could not check-in online, so had to arrive at a time when it would have been pointless to book a hotel room. We were not the only ones in this situation, but all of us were herded to the most draughty place in the terminal and forced to sit on uncomfortable metal seats all night, even though there were more comfortable seats nearby. We could have paid to use a "lounge" area, but on investigation this was found to be a dark, dingy, airless space barely more comfortable than in the terminal. A security check was carried out on all those waiting and we were issued with wristbands, so restricting our comfort in this way is completely unreasonable. Some passengers tried to get some sleep laying on the floor, but were woken up and forced to move by the security staff. The excuse for this? We would be safer if there was another earthquake! What spurious rubbish. Shame on you Christchurch Airport.



Christchurch International Airport customer review :  9 September 2013 by V Combe    (Australia)

Rating : 10/10

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Recommended

I travel to Christchurch probably 3 times a year. I find the airport great, with a very New Zealand feel to it. Comfortable seats lovely shops in the departure lounge to pick up some memorabilia. For the size of the city it is perfect - a very relaxed feel.



Christchurch International Airport customer review :  29 August 2013 by R Bordogna    (Italy)

Rating : 9/10

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Recommended

I really love CHC airport after its thorough renewal, basically a new airport (especially in the domestic section, which was somewhat dingy before renewal). Modern, clean, spacious and efficient, in my opinion currently the best airport in NZ (though obviously smaller than AKL).



Christchurch International Airport customer review :  15 July 2013 by Gavin Munro    (Cambodia)

Rating : 2/10

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Recommended

It is hard to believe that this airport is a new design - a new design should be better than what has gone before not worse. The worst aspect of it for me was the 50 metres my elderly mother had to walk in the icy wind from the only drop-off point to reach the terminal (200 metres to International Arrivals). There is neither roof nor windbreak. Wheel chairs are available only once you reach the terminal. Have a look at Auckland: out of the car/taxi/bus - into the terminal; Singapore, Wellington, and thousands of others including the old Christchurch airport the same. What genius designed this in Christchurch? The regional terminal is a zoo with grossly inadequate facilities - especially seating - to service the volume of passengers. The old airport used to be pretty good - perhaps a bit of a mess in terms of design but it had a lot of character and history behind it. The new(ish) International Lounge area is also good with lots of glass and natural light and good passenger facilities. The recently completed airport is a windowless concrete block totally focused on commercialism.



Christchurch International Airport customer review :  27 June 2013 by D Cortesi    (Australia)

Rating : 0/10

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Recommended

Arrived at airport on flight NZ 888 at about 11.25pm. I travel frequently and have used the airport before. I usually sit in the arrivals area watching TV after buying a coffee and sandwich at the cafeteria (the only venue open). I was travelling to Dunedin and was waiting for the bus that left at 6am. Last night I was ordered to leave the lounge having no where to go since the departures lounge opens only at 3am. I asked why I was not allowed to use the lounge since I was not breaking any of the written rules displayed in the airport. The tart answer from the official was that it was their airport and they decide who sits where. You can not afford to infuriate visitors to your country by having ridiculous rules and rude staff as the first point of call to an international airport.



Christchurch International Airport review :  29 August 2011 : by David Dale   (Australia)

Customer Rating :  5/5

5 Star Rating   

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Airport is currently under renovation. A new section of the terminal is complete and it is a vast improvement from the old building. The check-in area is spacious, modern and very New Zealand. The airport is well signed. Entry and exit by vehicle to the airport is a breeze. Air New Zealand check-in area is great and not cluttered. Looking forward to when the whole renovation is complete.


Christchurch International Airport review :  7 June 2011 : by A Coole   (UK)

Customer Rating :  5/5

5 Star Rating   

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Easy to park, easy to walk around and find what you're after and very stress free. New terminal just opened which makes it even better. Just needs more international flights to/from the city now.


Christchurch International Airport review :  5 March 2011 : by Paul Harvey   (UK)

Customer Rating :  5/5

5 Star Rating   

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I was flying from the international terminal which had suffered some damaged in the recent earthquake. Although parts of it were closed due to damage (some food areas, some waiting areas), staff were determined to put on a brave face and some asked us to e sure to return in six months when they hoped to have the damage repaired and to be operating normally. The international area is bright and welcoming, there are plenty of seats and it is very spacious.


CHRISTCHURCH AIRPORT review :  1 February 2011 : by Daniel Ginders   (New Zealand)

Customer Rating :  5/5

5 Star Rating   

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Such a vast improvement in design, productivity and functionality for the domestic terminal. It's open, so you can feel the change of seasons. The international terminal has been fantastic since the last revamp. Customs a breeze, bio-security not too shabby. And the new themed bridges are stunning to give visitors an inside first-hand glimpse before they even get out of the airport.


CHRISTCHURCH AIRPORT review :  21 August 2009 : by David Robertson   (Australia)

Customer Rating :  4/5

4 Star Rating   

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Bit unfair to review in some ways as this airport is currently being re-vamped. The domestic side is in dire need of work. Small, pokey and tired it will be hopefully much improved soon. The International departures area has been done and is quite good though there are not enough seats when it is busy and it is lacking in character. What a shame this pretty city did not get an airport that reflects some of it's charm?


CHRISTCHURCH AIRPORT review : 27 April 2009 : by Steve Conroy

Customer Rating : 3/5

3 Star Rating

A very clean and tidy airport, with adequate amenities. Domestic and international are very open, and easy to find your way around. However alo of the positive points are lost on two very odd aspects at the international terminal: firstly, CHC Airport still requires the payment of departure tax at the bank outlet - airlines are not permitted to include it in their fares. Secondly, the entry to customs and the departure lounge remains closed even though the airline check-ins are open and processing passengers. The result is a long queue of angry passengers waiting to clear customs when they eventually decide to open it. This is very unusual, and highly annoying (as noted by previous reviewers). No reason is offered - it's as though it's just for the convenience of customs officials.


CHRISTCHURCH AIRPORT review : 7 April 2009 : by J Cobcroft

Customer Rating : 5/5

5 Star Rating

Christchurch airport is a great little airport. Very efficient and friendly staff with good amenities, clean and comfortable.


CHRISTCHURCH AIRPORT review : 3 March 2009 : by David Hughes

Customer Rating : 2/5

2 Star Rating

Friendly Qantas check in told me that the business lounge was opposite gate 29. They did not say that the international lounge would be closed and we would have to wait outside for almost an hour with no explanation, part of a growing and frustrated crowd. We watched a steady stream of staff enter via keypad each carefully avoiding eye contact with the waiting customers. One group of travellers arriving as staff entered followed to the door but were swiftly repulsed, given short shrift. We were eventually admitted, passed through the formalities and I made for the Qantas business lounge which I found to be closed for a further half an hour with no indication as to why. A passenger paying the business class fare has as part of the expectation free access to the appropriate business lounge, this I believe I paid for when I booked with BA/Qantas why did they not say that the airport would in effect be closed to international passengers. Christchurch is a fine city but it seems to have a part time airport.


Christchurch Airport by D Dale

13 May 2008   Customer Rating : 4 Star Rating

Qantas domestic is great. No line ups, fast check-in and check-in staff were always friendly. Gate lounge was roomy with views out onto the airside area. Good selection of shops and eateries. There is a public viewing deck for the tarmac and planes. This was very interesting and imagine rare for international airports in this day and age. The domestic and international airports though separate are under one roof which is convenient for those landing and departing internationally and domestically at Christchurch. Just a great little airport with all the comfort of its bigger counterparts across the globe.

Christchurch Airport by M Graham

25 February 2008   Customer Rating : 4 Star Rating

Christchurch is a nice little airport where you can sit and watch the planes while having something to eat. There is also a viewing deck which is unusual in these days of heightened security. I noticed a useful little play area which seemed to be keeping a lot of children happy. The airport was clean and the staff very polite and friendly.

Christchurch Airport by S Blackburn

21 September 2007   Customer Rating : 4 Star Rating

Very compact airport with a bright new international wing. Prompt provision on bags on carousel after a Qantas domestic flight. It's also across the road (the walking route is signposted) from the Antarctic base and visitor centre which is well worth a visit if you have 2 or more hours to spare.

Christchurch Airport by Mike Monro

29 January 2007   Customer Rating : n/a

Not a frequent flyer, but manage a trip to Oz most years. Domestic Air New Zealand area often crowded. Qantas domestic area less so. The domestic part of the terminal is quite old, but has plenty of shops. It is unusual not being able to find as seat in the public areas. There is a good outdoor viewing area. The whole international terminal area is new and nice. As most flights to Oz and Singapore leave mid afternoon the check-in area can be crowded from 12.00 onwards. Buy your $25.00 departure fee coupon nice and early! The departure lounge area is all new and a pleasure. The whole airport is quite compact. You can walk from Int. arrival hall to the Domestic area in 2 minutes or so. Transport to the city is a breeze. Plenty of taxis and shuttles. Also $5.00 mini buses that go to the central city. Or take the metro airport bus for about $7.00. Buses run every 20-30 minutes and have GPS. So you can look at a display board and it will tell you when the next bus will arrive.

Christchurch Airport by Dane Spall

21 January 2006

I have just returned back home after visiting NZ, and I must say CHC Airport was a pleasure to use. It is nice and compact and people don't have to walk miles to get from A to B! The immigration staff were very polite and cheerful and there was a great duty free shop near the boarding gates. Even though there was 5 flights departing within an hour of each other to Australia and Singapore it was non chaotic and there was heaps of seating and space. Personally I felt CHC International Airport was a lot better than Auckland International Airport.

Christchurch Airport by Carl Schedlich

23 November 2004

A small airport, with very limited choice of shops and food outlets, though generally pretty quiet. Queues are not a problem and there are plenty of staff on, though some did seem to lack knowledge, a bag of mine got stuck on the X-ray conveyor, and the staff person did not know that the machine could be stopped, let alone how to stop it!

Christchurch Airport by John Kelly

26 May 2004

I live in Christchurch so perhaps I am biased, but I rate it as one of the best around. International arrivals is particularly pleasant, especially considering New Zealand's tight bio-security systems. It's a great feeling to be back home! International economy check-in can get slow and crowded like many these days, and the nearby coffee shop is too small, but once in the spacious departure lounge peace and quiet rule. Domestic arrival and departure is somewhat airline dependant but luggage arrives promptly and it's no distance to transport and car parks. The drive to Christchurch must be the best start to any visit to any country.

Christchurch Airport by Malcolm Hiddleston

12 October 2002

Although it is not big by international standards Christchurch airport in New Zealand is a very nice airport. It has recently just had a major upgrade and is now a very pleasant and efficient airport with friendly staff and beautiful uncluttered facilities. Even in busy periods there never seems to be any sense of panic that one seems to get at the bigger airports. There is a very efficient and reasonably inexpensive shuttle service to the city along one of the most beautiful routes from any airport that I have ever had the pleasure of travelling on. Whilst most travellers to NZ seem to arrive in Auckland it is worth going direct to Christchurch especially if the majority of your visit is in the South Island of NZ.





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