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Christchurch Airport Passenger Reviews and Christchurch Airport Traveller Reports
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Christchurch International Airport review : 29 August 2011 : by David Dale (Australia)
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Customer Rating : 5/5 |
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Airport is currently under renovation. A new section of the terminal is complete and it is a vast improvement from
the old building. The check-in area is spacious, modern and very New Zealand. The airport is well signed. Entry and
exit by vehicle to the airport is a breeze. Air New Zealand check-in area is great and not cluttered. Looking forward
to when the whole renovation is complete.
Christchurch International Airport review : 7 June 2011 : by A Coole (UK)
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Customer Rating : 5/5 |
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Easy to park, easy to walk around and find what you're after and very stress free. New
terminal just opened which makes it even better. Just needs more international flights to/from
the city now.
Christchurch International Airport review : 5 March 2011 : by Paul Harvey (UK)
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Customer Rating : 5/5 |
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I was flying from the international terminal which had suffered some damaged in the recent
earthquake. Although parts of it were closed due to damage (some food areas, some waiting
areas), staff were determined to put on a brave face and some asked us to e sure to return in
six months when they hoped to have the damage repaired and to be operating normally. The
international area is bright and welcoming, there are plenty of seats and it is very spacious.
CHRISTCHURCH AIRPORT review : 1 February 2011 : by Daniel Ginders (New Zealand)
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Customer Rating : 5/5 |
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Such a vast improvement in design, productivity and functionality for the domestic terminal.
It's open, so you can feel the change of seasons. The international terminal has been
fantastic since the last revamp. Customs a breeze, bio-security not too shabby. And the new
themed bridges are stunning to give visitors an inside first-hand glimpse before they even get
out of the airport.
CHRISTCHURCH AIRPORT review : 21 August 2009 : by David Robertson (Australia)
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Customer Rating : 4/5 |
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Bit unfair to review in some ways as this airport is currently being re-vamped. The domestic
side is in dire need of work. Small, pokey and tired it will be hopefully much improved soon.
The International departures area has been done and is quite good though there are not enough
seats when it is busy and it is lacking in character. What a shame this pretty city did not
get an airport that reflects some of it's charm?
CHRISTCHURCH AIRPORT review : 27 April 2009 : by Steve Conroy
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Customer Rating : 3/5 |  |
A very clean and tidy airport, with adequate amenities. Domestic and international are very
open, and easy to find your way around. However alo of the positive points are lost on two
very odd aspects at the international terminal: firstly, CHC Airport still requires the
payment of departure tax at the bank outlet - airlines are not permitted to include it in
their fares. Secondly, the entry to customs and the departure lounge remains closed even
though the airline check-ins are open and processing passengers. The result is a long queue
of angry passengers waiting to clear customs when they eventually decide to open it. This is
very unusual, and highly annoying (as noted by previous reviewers). No reason is offered -
it's as though it's just for the convenience of customs officials.
CHRISTCHURCH AIRPORT review : 7 April 2009 : by J Cobcroft
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Customer Rating : 5/5 | |
Christchurch airport is a great little airport. Very efficient and friendly staff with good
amenities, clean and comfortable.
CHRISTCHURCH AIRPORT review : 3 March 2009 : by David Hughes
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Customer Rating : 2/5 |  |
Friendly Qantas check in told me that the business lounge was opposite gate 29. They did not
say that the international lounge would be closed and we would have to wait outside for almost
an hour with no explanation, part of a growing and frustrated crowd. We watched a steady
stream of staff enter via keypad each carefully avoiding eye contact with the waiting
customers. One group of travellers arriving as staff entered followed to the door but were
swiftly repulsed, given short shrift. We were eventually admitted, passed through the
formalities and I made for the Qantas business lounge which I found to be closed for a further
half an hour with no indication as to why. A passenger paying the business class fare has as
part of the expectation free access to the appropriate business lounge, this I believe I paid
for when I booked with BA/Qantas why did they not say that the airport would in effect be
closed to international passengers. Christchurch is a fine city but it seems to have a part
time airport.
Christchurch Airport by D Dale
13 May 2008 Customer Rating : 
Qantas domestic is great. No line ups, fast check-in and check-in staff were always friendly. Gate
lounge was roomy with views out onto the airside area. Good selection of shops and eateries. There
is a public viewing deck for the tarmac and planes. This was very interesting and imagine rare for
international airports in this day and age. The domestic and international airports though separate
are under one roof which is convenient for those landing and departing internationally and
domestically at Christchurch. Just a great little airport with all the comfort of its bigger
counterparts across the globe.
Christchurch Airport by M Graham
25 February 2008 Customer Rating :
Christchurch is a nice little airport where you can sit and watch the planes while having something
to eat. There is also a viewing deck which is unusual in these days of heightened security. I
noticed a useful little play area which seemed to be keeping a lot of children happy. The airport
was clean and the staff very polite and friendly.
Christchurch Airport by S Blackburn
21 September 2007 Customer Rating :
Very compact airport with a bright new international wing. Prompt provision on bags on carousel
after a Qantas domestic flight. It's also across the road (the walking route is signposted) from the
Antarctic base and visitor centre which is well worth a visit if you have 2 or more hours to spare.
Christchurch Airport by Mike Monro
29 January 2007 Customer Rating : n/a
Not a frequent flyer, but manage a trip to Oz most years. Domestic Air
New Zealand area often crowded. Qantas domestic area less so. The
domestic part of the terminal is quite old, but has plenty of shops.
It is unusual not being able to find as seat in the public areas.
There is a good outdoor viewing area. The whole international terminal
area is new and nice. As most flights to Oz and Singapore leave mid
afternoon the check-in area can be crowded from 12.00 onwards. Buy
your $25.00 departure fee coupon nice and early! The departure lounge
area is all new and a pleasure. The whole airport is quite compact.
You can walk from Int. arrival hall to the Domestic area in 2 minutes or
so. Transport to the city is a breeze. Plenty of taxis and shuttles.
Also $5.00 mini buses that go to the central city. Or take the metro
airport bus for about $7.00. Buses run every 20-30 minutes and have
GPS. So you can look at a display board and it will tell you when the
next bus will arrive.
Christchurch Airport by Dane Spall
21 January 2006
I have just returned back home after visiting NZ, and I must say CHC
Airport was a pleasure to use. It is nice and compact and people don't
have to walk miles to get from A to B! The immigration staff were very
polite and cheerful and there was a great duty free shop near the
boarding gates. Even though there was 5 flights departing within an hour
of each other to Australia and Singapore it was non chaotic and there
was heaps of seating and space. Personally I felt CHC International
Airport was a lot better than Auckland International Airport.
Christchurch Airport by Carl Schedlich
23 November 2004
A small airport, with very limited choice of shops and food outlets, though generally pretty quiet.
Queues are not a problem and there are plenty of staff on, though some did seem to lack knowledge, a
bag of mine got stuck on the X-ray conveyor, and the staff person did not know that the machine
could be stopped, let alone how to stop it!
Christchurch Airport by John Kelly
26 May 2004
I live in Christchurch so perhaps I am biased, but I rate it as one of the best around.
International arrivals is particularly pleasant, especially considering New Zealand's tight
bio-security systems. It's a great feeling to be back home! International economy check-in can get
slow and crowded like many these days, and the nearby coffee shop is too small, but once in the
spacious departure lounge peace and quiet rule. Domestic arrival and departure is somewhat airline
dependant but luggage arrives promptly and it's no distance to transport and car parks. The drive to
Christchurch must be the best start to any visit to any country.
Christchurch Airport by Malcolm Hiddleston
12 October 2002
Although it is not big by international standards Christchurch airport in New Zealand is a very nice
airport. It has recently just had a major upgrade and is now a very pleasant and efficient airport
with friendly staff and beautiful uncluttered facilities. Even in busy periods there never seems to
be any sense of panic that one seems to get at the bigger airports. There is a very efficient and
reasonably inexpensive shuttle service to the city along one of the most beautiful routes from any
airport that I have ever had the pleasure of travelling on. Whilst most travellers to NZ seem to
arrive in Auckland it is worth going direct to Christchurch especially if the majority of your visit
is in the South Island of NZ.
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