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	BANGALORE INTERNATIONAL AIRPORT customer review :  14 May 2013 by Kumar Ganesh    (India)
	Rating : 8/10 Queuing Cleanliness Facilities Recommended	Bangalore Airport is a fair distance from the city centre, takes an hour early morning, otherwise close to one and half hours. That said, the airport itself is a pleasant experience, fast security checks, some shopping stores, adequate eating options and a free wi-fi for 4 hours after registering. Some LCC flights still use the bus for boarding. Overall, a pleasant experience.

	BANGALORE INTERNATIONAL AIRPORT customer review :  5 April 2013 by V Sitaraman    (India)
	Rating : 3/10 Queuing Cleanliness Facilities Recommended	This airport probably has the worst immigration process among all the airports I have used in India and abroad. The officers are arrogant and seem to enjoy exercising their powers on all Indian passengers They just don't seem to care about the fact that the queue is 50 to 60 deep at each counter at 2am. They don't stop at examining whether you have a visa for the country you are proceeding to. I was asked why I was flying out of Bangalore when I have taken most of my previous flights out of Chennai. Every passenger was being asked for the return ticket which is something that is never asked for in Chennai. I always buy one way tickets because my programme is variable and my departure airport is never fixed in advance. On a previous occasion when I was flying BLR-SIN on a one way ticket I was denied immigration clearance for a long time till I told them that I could open my computer and book a return ticket on the spot. I told them that nowadays even the entry airports at foreign countries don't ask for a return ticket. My explanations seemed to infuriate the officer who started raising his voice and it was only the timely intervention of a senior officer who had come to investigate why the queue was not moving that I finally got through immigration. By contrast, the immigration process at Chennai is not only much faster and pleasant but all the above unnecessary questions are never asked.

	BANGALORE INTERNATIONAL AIRPORT customer review :  4 September 2012 by S Wilson    (UK)
	Rating : 2/10 Queuing Cleanliness Facilities Recommended	Went through the new Bangalore airport returning to UK from India. Had to sit around very sparse holding area for around 8 hours before we got through to check in. Security staff need to learn some manners! Departures lounge is okay once you finally get to it - apart from the fearless low flying sparrows.

	BANGALORE INTERNATIONAL AIRPORT customer review :  25 April 2012 by P Edelstein    (USA)
	Rating : 1/10 Queuing Cleanliness Facilities Recommended	I've just used this airport once but it has much lacking. There was no way to check-in quickly with a huge line to check your bags and get a boarding pass. This took almost 40 minutes. The idea of using check-in kiosks and rapid luggage check-in is not something that is known at this airport. Security was overburdened and slow, though courteous. Not any place that you would use willingly.

	BANGALORE INTERNATIONAL AIRPORT customer review :  22 April 2012 by Jai Padmanabhan    (USA)
	Rating : 9/10 Queuing Cleanliness Facilities Recommended	Used the airport 4 times in 1 week. 3 Domestic and 1 International flying out. Airport is easy to navigate. Big expansion in progress. Lot of construction barriers, but well managed.

	BANGALORE INTERNATIONAL AIRPORT customer review :  8 March 2012 by Kennet Foeh    (Denmark)
	Rating : 9/10 Queuing Cleanliness Facilities Recommended	We have transferred here once, and arrived once. Both very nice experiences. Free wifi for 20 minutes, nice places to eat and clean. When transferring we experienced a very long queue for security. Apart from this, it is a nice airport.

	BANGALORE INTERNATIONAL AIRPORT customer review :  25 January 2012 by F Bablanian    (Australia)
	Rating : 4/10 Queuing Cleanliness Facilities Recommended	I have been through Bangalore airport four times in the last six years and every time the staff never fail to disgust me. At the many checkpoints, especially in Departures, most staff members are rude, despite our cordial and polite approach with them. I sincerely hope airport officials treat reviews seriously. Foreigners' first contact with countries is at airports and impressions like these remain forever.

	BANGALORE INTERNATIONAL AIRPORT customer review :  10 January 2012 by J Sullivan    (India)
	Rating : 8/10 Queuing Cleanliness Facilities Recommended	I have used this airport numerous times. Upon arrival there are baggage trolleys outside. Spacious separate check-in terminals for international and domestic departures and arrivals. There are two cafes for snacks etc. Gates are large with more culinary options and duty free shops here. Sometimes there is an aerobridge and sometimes just the normal platform and bus to get to the aircraft. Generally good experiences here and no long waiting times.

	BANGALORE INTERNATIONAL AIRPORT customer review :  11 December 2011 by Meghna Chatterjee    (USA)
	Rating : 4/10 Queuing Cleanliness Facilities Recommended	To make a very long story short, the new airport is Bangalore has only the looks but absolutely no efficiency and no knowledgeable or helpful staff. I had a 13 hour transit at the airport. There is no transit lounge, no place to deposit luggage, no airport hotel. I would think that being an airport of international status they would have the above. I had to sit at the Cafe Coffee Day for 13 hours with all my luggage and I was not allowed inside the terminal until 3 hours before check out time. There aren't enough outlets outside, or rather none, just so that I could have plugged in my laptop. I am sure I am not a unique case. Something has to be done for the above problem.

Bangalore International Airport customer review :  5 September 2011 by K Ambrose   (USA)

Customer Rating :  4/5

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The airport is clean with proper and adequate signs in English. The food court has limited but sufficient meal selection. Check-in was simple. Trolley easily available for moving luggage.

Bangalore International Airport customer review :  2 September 2011 by Sandeep Sinha   (India)

Customer Rating :  3/5

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Clean and tidy airport. All other features are good except a few things. I was travelling with my wife who is pregnant, unfortunately we got to the airport a bit early and I found nowhere for my wide to relax.

Bangalore International Airport customer review :  14 January 2011 by D Vassilakis   (France)

Customer Rating :  4/5

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Very good airport, immigration took no more than 2 minutes to clear, upon departure check-in great and security line very reasonable . Food options could be better.

Bangalore International Airport customer review :  11 December 2010 by I Orme   (USA)

Customer Rating :  4/5

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Having gone through the torture of Delhi airport several times the Bangalore airport is night and day. Breezed in, breezed out. The waiting areas are a bit crowded for the several international flights [12-3am] but not oppressively so. As noted below, I was in business and got there nearly three hours early but the business lounge did not have a single empty seat.

Bangalore International Airport customer review :  24 August 2010 by K Varghese   (USA)

Customer Rating :  4/5

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The facility is nice and clean, but seems to be rather small for a city that is the size of Bangalore. The flight to Frankfurt was full and the waiting area was crowded. The immigration were unimpressive as far as PR is concerned, but fast processing the paperwork. However, the police officers in and around the security check area could speak English fluently. Baggage claim took over 30 minutes. I will give the airport a "B" when compared to other International airports.

Bangalore International Airport customer review :  18 August 2010 by O Schmidt   (Germany)

Customer Rating :  4/5

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All very nice and modern. However, the security guard at the outer entrance seemed unable to read (latin letters). Instead, he stared at each document for at least one minute, causing a heavy queue. He accepted my e-ticket without even turning it to the front side where the crucial information about name and flight was printed. Business lounge is before the inner security check. After the experience with the outer security checks, I guess everybody skips the visit there.

Bangalore International Airport customer review :  25 July 2010 by A Muralidharan   (India)

Customer Rating :  4/5

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Now that it's more than a year since the new airport opened, the operations have been streamlined a bit. Luggage arrives in the belt almost by the time one reaches the baggage collection area. Check-in fast and efficient. For transport to and from the city, the BMTC Vayu Vajra buses are the best bet. Meru Cabs offers a very decent taxi service. Now for the bad part - immigration lines can be really long between 1 and 3 am. The terminal, though large, seems quite empty. Those spaces have to be filled with chairs for people to sit. There are hardly enough places to sit. There aren't enough food counters. The current food counters are way too expensive. It can cost up to Rs.300 to 500 for a decent breakfast. I think that's atrocious.

Bangalore International Airport customer review :  8 July 2010 by Shrikant Rao   (India)

Customer Rating :  4/5

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On the face of it the airport terminal appears to be small but is adequate for the current traffic. There is a quiet, small European airport like functional efficiency in the current airport that somehow masks the attendant Indian chaos. Road infrastructure to and from the city vastly improved. The airport will stand tested when traffic volumes rise.

Bangalore International Airport customer review :  6 July 2010 by Bharat Rao   (USA)

Customer Rating :  4/5

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Used the BLR airport 4 times in the last 3 weeks - arriving on Lufthansa, flying to Delhi and back on Indigo and flying to Mumbai on Kingfisher. Overall experience has been as good or better than when I last used the airport in mid 2009. The relatively compact size of the terminal sometimes makes it appear inadequate but didn't actually encounter a situation of overcrowding - either in the waiting area or elsewhere. Don't think the use of buses for embarking/disembarking is always directly related to any lack of availability of overbridges. Low cost airlines avoid airbridges to save on their usage charges. Airbridges were used on Lufthansa and Kingfisher but not Indigo. Immigration, baggage and customs on arrival were very quick. Security lines were on the longer side but not a cause for concern if you arrive about 75 minutes prior to domestic departure. In general, baggage handling appears to be pretty efficient. Porter service continues to be helpful and useful. There seem to be more food options within the terminal and outside in the waiting/parking area. Public transportation to the airport seems better and the time taken to city centre in peak traffic seems to average about 90 minutes.

Bangalore International Airport customer review :  11 June 2010 by Jeff Singer   (USA)

Customer Rating :  3/5

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While a big improvement over the old airport, for a new 21st century airport it is quite bad. There should have 10 times as many gates - most domestic flights still require a bus to get to the aircraft. The business class lounge for international i always full between 1-3 AM when most international flights leave. Why did they build such a small lounge for a new airport? If you are flying business class, check in an hour before your flight and board the flight - forget the awful lounges. Immigration lines in arrival can be very long - again pathetic for a new airport.

Bangalore Airport customer review : 29 April 2010 by David Leston

Customer Rating : 4/5

BLR is very modern, clean and efficient - quite unusual for Indian Airports. Facilities are great and, for the most part, the staff are helpful and friendly. I'd definitely recommend it.

Bangalore Airport customer review : 31 July 2009 by A Swamy

Customer Rating : 4/5

Arrived from DEL at 2030. Aerobridge for getting off, not the usual ladder and bus. Terminal very spacious, airy and clean. About 5 min walk to the baggage carousel. Bags were out shortly after reaching the carousel. Baggage carts were available in plenty. Less than 5 min walk to the taxi stand. Departure to DEL at 0615. Since early morning flight, check-in and security took only 15 min. Toilets were clean. However, the number of seats at the Gate are very limited. One would not be able to get a seat if two international flights are departing at around the same time. Short bus ride from the Gate to the aircraft. Overall, a vast improvement from the previous HAL airport.

Bangalore Airport customer review : 1 June 2009 : by S Srinivasan

Customer Rating : 4/5

First time flying though the new Bangalore airport, and I have to say it's not bad. Baggage service was remarkably quick - bags had started appearing on the belts less than two minutes after we walked into the terminal. Much better than the airport in HYD, which was built by the same company. On departure, there's not much to write home about outside of security. All I could find was a Cafe Coffee Day, which served their products at double the price you can get elsewhere in the city. Also beware that you now have to pay a departure fee of Rs. 285 per person, which isn't automatically included in the cost of most tickets. Security is efficient, and there's a large number of shops up at gate level. The inline security system is also nice, as you don't have to put your checked bags through an X-ray machine before going to the counter. Biggest problem with the new airport, as is the case with most new "greenfield" airports in India, is distance to the city center. It's almost 40 km, which can mean up to a 2 1/2 hour drive in rush hour traffic.

Bangalore Airport customer review : 21 May 2009 : by Rajesh Hamirwasia

Customer Rating : 4/5

Flew in and out of BLR on domestic and international sectors in the last month. Was very impressed with immigration and baggage service. Was out of the airport within 1/2 hour each time. A vast improvement over the old HAL airport.

BANGALORE AIRPORT review : 20 May 2009 : by Bharat Rao

Customer Rating : 4/5

It is a vast improvement on its pathetic predecessor. Low cost airlines appear to avoid using the airbridges, so arrival into the terminal building was on a bus. Arrival was pleasant: toilets clean and adequate, luggage was out in a jiffy and getting ground transportation was hassle free. Departure also pleasant, though I suspect this was at least partially because of the 10.25 am departure when few other intl flights leave. The check in area is large and has an international look and feel. Not having to screen bags through Xray before check-in (normal practice in most Indian airports) is a big help. Porter service is efficient, professional and reasonable priced (Rs 70 per cart - which is less than $2). Immigration and security check were a breeze because our flight was the only intl one around that time. Immigration staff well turned out and looked more professional. The departure area is not that large and it will I suspect be inadequate if 3-4 flights are bunched together. Announcements were clear and audible.

BANGALORE AIRPORT review : 12 May 2009 : by Jan Elshout

Customer Rating : 4/5

The tax free shop should inform travellers to Europe better. On May 9 I bought a bottle of whiskey in Bangalore which was confiscated in Frankfurt on my way to Amsterdam. All transfer passengers have again to go through security check at Frankfurt and authorities there only accept sealed bags from European airports. There had been no problem if my journey had ended in Frankfurt.

BANGALORE AIRPORT review : 2 December 2008 : by S Kumar

Customer Rating : 4/5

I have used the new Bangalore airport half a dozen times for domestic commutes. No international travel so far. Enjoyed every single visit. Entry to the airport is via a six-lane road which branches off from the Bangalore-Hyderabad highway. Smooth drive all the way to the curb-side drop off. No congestion at all. Check-in was a breeze with plenty of space and no crowding. The very high ceiling gives a feeling of spaciousness and feels really good. Security check was also very quick with no hold-ups. Departure lounge feels crowded, with all the retail outlets taking up lions share of the available space. I wish the planners had given an additional fifty feet "depth" (i.e. distance from security check to departure gates) to the departure area - that would have eliminated the congestion. Aircon worked well all the time. Announcements were soft but audible. Flight information displays were hard to spot. I spotted them only on my second trip! Departure lounge cafe was excellent for early morning (Indian) breakfast. All my flights departed on time. Boarding was always smooth, even when using the bus to get to the aircraft (which happens often given the small number of aero-bridges available). Arrival experience has been superior. Most time, I do not check- in any bags and hence I could just walk out. The one time I did check-in a suitcase, it came out on the belt just as I reached the belt! Another time a colleague had to pickup his suitcase - less than five minutes wait at the belt. Very clean and well maintained airport (inside and out). I give this one high marks.

BANGALORE AIRPORT review : 11 November 2008 : by Kurt Müller

Customer Rating : 2/5

Arrived at 1.30am. First impression is that of a modern airport. Move on and you will realize that they have simply moved the inefficient, overcrowded immigration area from the old airport to the new one; immigration officers in rag-tag outfits, no uniforms and some with woolly hats pulled down over their heads. Baggage took more than an hour to make it onto the belt - you don't need a new airport for that. We had a four-hour wait for a domestic connection, and were refused entry to the departure hall when we showed our e-tickets on our Blackberry screens. Instead, we had to go outside, get the domestic airline to print out tickets and then re-enter (welcome to Bangalore, India's IT capital!). Only coffee outlets open - even the "Time Out Bar" in the domestic departure area is not a bar, but a mere coffee counter. All in all: why put up a new airport when basic issues such as immigration, baggage delivery, movement from international to domestic, and catering are not addressed properly?

BANGALORE AIRPORT review : 6 September 2008 : by S Sankar

Customer Rating : 4/5

Used BIAL 4 times within 2 weeks for 3 domestic flights and one international departure. I found the whole experience very good. Everyone cribs about the distance of the new airport to the city centre. Over time people will forget about the old airport and will factor the distance to the new airport into their overall journey. Once the Namma metro is complete, the journey will be even more convenient. At the moment, one has to travel either by taxi or take the city bus. The city bus transfer is clearly signposted and very efficient with around 8 different routes into the city departing every 20mins or so. My journey to/from Indiranagar took just over an hour on all occasions. The airport itself is finally the first international standard airport in India (I haven't been to the new airport in HYD) with decent shops, the Kingfisher bar, cafes lots of immigration and security queus and clean tiolets! My personal overall experience was very positive. The only issue I could see was with the size of the international departure lounge. My BA 747 was full and the 350 passengers took up around half of the available seats in the international departure area. I imagine that at around midnight when AF, LH, TG, SQ and KL all operate 777s or A330s that the departure area will be bursting at its seams. From reading the press, I understand this has been recognised and they are already talking about extending the airport which will probably take 4-5 years.