Gol Transportes Aéreos

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 2 reviews
3/10
3 star Skytrax Rating
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1/10

"It's an absolute disgrace"

(Switzerland)

Trip Verified |   Disgusting. Hands down one of the dirtiest lounges I've ever had the misfortune of stepping foot in. The seats? Filthy. The chairs and sofas are absolutely revolting, covered in crumbs. The food selection is actually decent, surprisingly. The staff weee roo busy gossiping to even pretend to care about the state of the place. This dump is ancient, falling apart at the seams. And the music? Some god-awful techno that's supposed to be 'relaxing'? Please. Avoid this place at all costs. It's an absolute disgrace.
Lounge NameGol Premium Terminal 2 - Domestic
AirportSao Paulo Guarulhos Airport
Type Of LoungeFrequent Flyer
Date VisitJanuary 2025
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"it never get crowded"

(Brazil)

The Smiles lounge in Terminal 2 Rio de Janeiro (GIG) International Airport opened in 1999 as the VARIG main lounge in Brazil (Smiles is the name of Varig's frequent flyer program now with GOL Airlines). At that time it was the best South America lounge and was used by Star Alliance (Lufthansa United and of course Varig). It was an outstanding lounge with separated areas for first class and business class showers smoke room plenty of reading materials excellent beverages and high quality food. In 2008 Varig went out of business and GOL acquires Varig routes mileage program and VIP lounges. Strangely as GOL uses the Terminal 1 they continued using these lounge in Terminal 2 so it is impossible to board a GOL flight and use its own lounge. The lounge is used by a lot of airlines (Lufthansa United US Airways Diners Club card menbers among others). The good part is that as a big lounge it never get crowded they have good (a bit used) furniture and luxury res trooms. Unfortunately the first class section is now closed the drinks offered are cheap and the food minimal.
AirportRio De Janeiro Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes