Tijuana Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 5 reviews
5/10
No Skytrax Rating
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9/10

Tijuana Airport customer review

Review by (United States) 15th November 2012

The airport is mostly new after months of renovation and expansion. As usual now both domestic and intl passengers undergo passport control and customs either departing or arriving. Make sure when departing to get your tourist permit and your passport stamped. Immigration personnel were friendly but the lady at Customs wasn't. I usually get immigration cleared at the land border point when coming from San Diego but the office at the border closes at night TIJ Immigration is 24/7 so no worries for late night/early morning flight. Check-in is a bit messy - though not slow - with Volaris the largest tenant but otherwise smooth with other carriers. If you fly Aeromexico well let's say I've enjoyed better lounges than theirs at terminal A. Better spend time at the terminal's Starbucks. Food is the airport biggest failure (small gates too perhaps) I believe with nothing other than the aforementioned cafe and some overpriced bad tasting and cramped "restaurants". Terminal B isn't any better at food; its upside is a great local wine shop. Free wifi available everywhere.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Tijuana Airport customer review

Review by (Mexico) 25th July 2011

I arrived on a national flight from Guadalajara. The gates of the Tijuana Airport are quite modern with jetways at each gate. There are restaurants and shops along the concourse. It was necessary to have my passport checked by an immigration officer who saw it was a US passport and waved me through without looking at it. The customs inspection was minimal. The baggage claim area is OK. When I checked in for my departing flight I found passengers were required to go through screening and customs inspection to enter the check-in area. It is possible to exit and go outside while awaiting boarding time after you check in. The street entrance to the airport is under construction and it is necessary to walk past the boarded-off areas to enter the terminal. There is a bus station at the airport right by the terminal for shuttle buses to CA. Overall this airport is not bad and will be very good once construction is completed.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Tijuana Airport customer review

Review by (Australia) 14th May 2011

Having used Tijuana many times in the past I was surprised while using it recently after a 5 year break. The renovations are still under way but it is a clean modern and efficient airport that works well. The queues are generally quick and the staff know what they're doing. With some great connections to mainland Mexico and a couple of new discount airlines using the airport it is a great alternative to SAN. Only annoying bit is the lack of any decent food and beverage once you're through security. Over priced and average. The upside is you can check in for most flights in Mexico up to 45 minutes before take off so basically you can just walk through security and to the gate.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Tijuana Airport customer review

Review by (United States) 9th August 2010

Very Crowded check in and long security lines. However once past security it was a very clean and nice airport. Not enough seats in the gate area however. Just know where you are going and leave plenty of time before your flight.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no