Harare Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 5 reviews
10/10
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10/10

Harare Airport customer review

Review by (United Kingdom) 25th February 2013

The international arrivals and departure section at Harare Zimbabwe airport is a revelation. On arrival all the staff including Immigration and Customs were friendly and welcoming and this contributed to an excellent first impression and a speedy processing. Possibly helped by having obtained visas before flying. On departure check in was efficient and again the friendly staff were most helpful. There is a full range of facilities airside and clean toilets. At present there are not too many international flights but the experience was excellent.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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Harare Airport customer review

Review by 8th May 2004

Flew through Harare International several times during a recent trip to Zimbabwe using both the Domestic & International terminals. The current Domestic terminal was the International one until a few years ago - no updating has been done since as the customs & immigration desks are all still there. It was quick to pass through and pleasantly decorated however there was a distinct lack of facilities (only a few domestic flights each day so it probably hasn't been worth their while putting shops etc in) and the toilets were in dismal condition - to be avoided at all costs. International terminal was a much better experience. Opened only a few years ago and built for a much larger number of flights than it currently handles it seemed very spacious. Facilities were all well-maintained with a good range of shops. Food in the only restaurant was also good. Customs and immigration checks both arriving and departing were quick & courteous. Overall a very pleasant airport for international flights but let down by their poorly-maintained domestic facilities.
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