Carpatair Passenger Reviews and Carpatair Customer Trip Reports
CARPATAIR customer review : 25 April 2011 by René Engesser (Switzerland)
Trip Rating : 9/10
Value for Money:
FCO-TSR-IAS, Business Class. Check-in in FCO terrible, just 1 counter, 45 minutes waiting
time. No lounge offered. Inflight service with very friendly and attentive staff, good food.
Transit in TSR as well, despite of being a small and old airport, was ok. Here again, very
CARPATAIR customer review : 22 December 2010 by Anisoara Pirlog
Customer Rating : 1/5
Rome-Timisoara-Chisinau. At check-in desk in Rome we were informed that the flight Timisoara-
Chisinau was overbooked. 10 persons were left in Rome without any assistance from Carpatair.
After a call to Timisoara they assured that we would fly for Budapest and later to Chisinau in
5 hours. After arriving to another terminal for check-in for Budapest at appointed time,
Alitalia representatives informed that Carpatair does not have a commercial agreement with
them , thats why we should call the Carpatair again. Finally they arranged another flight for
another day. In short, 20 hours of delay, without any support. Lack of professionalism and
care for clients.
CARPATAIR customer review : 15 April 2010 by P Nesbitt
Customer Rating : 4/5
Rome to Constanta. A slight delay on the second leg of the flight due to bad weather affecting
the incoming connection. Food Ok and service fine, basically you got what you paid for and no
complaints from me, would use them again.
CARPATAIR customer review : 14 January 2010 by Victor Neagu
Customer Rating : 3/5
Verona-Timisoara-Chisinau. The flight from Verona departed almost 5 hours late resulting in
4.5 hours late arrival at the final destination. The company didn't provide sufficient
information as to the causes of delay. Voucher provided for food and drinks doesn't get you
much in Verona airport. I should commend them for holding the flight Timisoara-Chisinau on the
tarmac until a number of connecting passengers flying from all over Italy made it to
Timisoara. Onboard the service was good. Offered hot meal, alcoholic drinks and good attitude
from flight attendants despite the stress and extended working hours caused by the delay.
Service on the Timisoara-Chisinau leg also good. Overall three stars. Two stars for handling
the delay and 4 stars for service, attitude and the fact that they did get us to the final
destination on the same day, despite a long delay.
CARPATAIR customer review : 12 August 2009 by J de Jong
Customer Rating : 4/5
Duesseldorf - Timisoara return. This airline has been a pleasant surprise. The Saab 2000 was
comfortable, seats very good and legspace excellent. Food on board was among the best I've
seen. The return from Timisoara was operated by an Air Nostrum CRJ-200. Check-in counter at
Timisoara opened only 80 minutes before scheduled departure, but check-in smooth. Cabin crew
was Carpatair staff and they deserve a compliment. On both flights they were friendly, helpful
CARPATAIR customer review : 22 June 2009 by P Ayrton
Customer Rating : 4/5
Budapest and Cluj-Napoca 6 times return. The staff have always been pleasant and helpful,
food the best I have been served on flights for many years. On one flight when the plane
landed 10 minues earlier than scheduled the cabin crew were very apologetic because there
hadn't been time to serve coffee after the meal! One reviewer mentioned the problem of
payment. I had this problem on my first booking, but since Carpatair has been liaising
closely with Malev this has not occurred again. I would certainly recommend this airline.
Carpatair review by Alessio Falco
20 March 2008 Customer Trip Rating : n/a
Milan Bergamo to Lviv via Timisoara. Flight due to leave at 11.30 a.m. check-in started 2.5 hours
before departure. 20 mins after take off we were served lunch and the chance to have some wine.
After 1h 50minutes we landed in Timisoara - after 1 hour we were boarded on the flight to Lviv,
the aircraft was another Saab 2000 the flight attendants were again smiling and professional but
this time we were served only a snack with beverages. Lviv airport looks like a Museum, a small
Opera House, inside a lot of Soviet Fresco paintings on the walls, no bars but only a self service
snack point - no boarding gate but a small departure area divided from the apron by a small door.
Again the aircraft was a saab 2000 and the 2 flight attendants were helpful; this time we had hot
breakfast - flight landed on time at Timisoara then after another hour we took off to Bergamo.
review by Tom Lowe
13 February 2007 Customer Trip Rating : n/a
Munich to Timisoara business class. Service was excellent. The meal and
bar was generous ad FA professional and attentive. Sadly, it all went
belly up when we landed and my luggage didn't make it. Heard nothing
from the airline for three days. Got increasingly frustrated by the
lack of contact. Had to collect my luggage myself from the airport four
Carpatair review by Victor Neagu
30 September 2006
Timisoara-Munich. The flight was 1h 50 min and operated on a SAAB 2000,
which was in pretty good shape ( I believe these are former Crossair
props). Was offered a decent breakfast on this flight, although a little
bit disappointed that the cheese omlette was cold. Otherwise good
selection of drinks and friendly crew. Overall a good deal for the
price! Would fly them again.
Carpatair review by Paddy Webber
29 May 2006
Tried to book on line with them but they do not take on-line bookings.
So I rang reservations - and I did not believe my ears. They do not
accept a bank or credit card for payment! Instead, at the cost of GBP
20 I have to send a bankers draft to Romania!
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