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Qingdao Airport
7 out of 10  7 out of 10
6 reviews

 



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QINGDAO AIRPORT customer review :  26 February 2014 by Jenny Chia    (Singapore)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Pretty good facilities. The negative side of this airport is the bad customer service from the custom officers. I had to fly to Singapore and lacked one of the documents that was not required from previous trips, the custom officer told me that I was not allowed to pass immigration and confiscated my boarding pass. No more help was given other than telling me that someone from Singapore had to fax me or mail me the document. They left me hanging there. One of the young custom officers tried to help but was immediately directed away by his superior. If there is one thing to improve about Qingdao airport, it would definitely be the level of service provided by the custom officers. At the end of the story, the document they "required" can be printed within 2 minutes and was not required, of course, I missed my flight.



QINGDAO AIRPORT customer review :  21 June 2012 by T Hoeh    (Germany)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

One of the smaller airports by Chinese standards but a very positive experience for the passenger. Good signage, short distances to walk from plane to baggage carousel and a mere 10-minute wait for luggage to be on the belt. Good public transport to greater Qingdao region including resorts area by the sea. Beware of taxi touts, go to the official taxi line where you get a taxi from a dispatcher who registers the ride and also hands out a complaint info card - just in case. When departing from Qingadao don't come to the airport too early. Check-in (also for international flights) is 120 min. before scheduled take-off, and there is not much to do in this airport. Just some shops and two so-called coffee shops with a limited choice of snacks. Found out too late about a "VIP-lounge" which is hidden in a corner to the far right of the international departure lounge. Access charge is 100 yuan, but had no time to use it. Friendly airport staff, quick security check, plenty seating at gates, one restaurant, one coffee shop and one airline lounge airside, duty free and souvenirs. Facilities clean and well maintained. All in all a very positive impression.



QINGDAO AIRPORT customer review :  6 December 2011 by S John    (Australia)

Rating : 6/10

Queuing

Cleanliness

Facilities

Recommended

Not a bad little airport. Plenty of space and seating if you need to wait a while. But like all most Chinese airports, the departure shops are terrible and expensive. Bring your own snacks, drinks or something to read. Nothing to see there but it is comfortable enough.




QINGDAO AIRPORT customer review :  22 March 2011 by Mike Yang   (China)

Customer Rating :  5/5

5 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Not as big as Airports in Beijing and Shanghai that it is hard to navigate. It is very efficiently run and very clean. It is the best mid-size international airport in China

Qingdao Airport by W Pollitt

1 January 2010   Customer Rating : 4 Star Rating

Really nice facility. The Olympic games in that city I am sure modernized the facility. Nice waiting area at departure area to wait with friends before immigration. Immigration was fast, but was surprised by the friendliness and the "I hope you had a nice stay in our area" of the one person at immigration check with excellent english skills. Nice. Food selection and shops acceptable. Over all a good experience.

Qingdao Airport by Jack Sheldon

4 December 2007   Customer Rating : 3 Star Rating

Nice modern airport. Efficiently run. Arrived here on an international flight from ICN and was bussed to terminal despite most finger docks being empty. Immigration was a breeze and luggate was efficiently delivered. On outgoing domestic flight to SZX, our flight (Shandong airlines) didn't appear at all on the departure screens, but was correctly displayed at the gate. Flight delayed and no announcements made. Good selection of outlets. Pleasant environment waiting for the plane - big, bright, airy. About 30 minutes drive out of Qingdao.










 


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