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Customer Review scoring : Lugano Airport
8 out of 10  8 out of 10
3 reviews

 



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Lugano Airport customer review :  4 April 2013 by M Faulkner    (UK)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

Travelled into and out of here on a LCY-ZRH-LUG long weekender last summer, and look forward to doing the same again this year. Incoming as smooth as expected, outgoing return complicated by a fault on the outbound plane - but didn't miss my London connection as a result, and the small but civilised departure area (think those few Ryanair routes that involve local airports that aren't hastily assembled wooden shacks) offered a well-stocked duty free shop and a sporadically manned bar. Shops/bars available outside the airport for departing passengers and accompanying friends and family - no problem with one final Swiss beer before checking in at short notice. All in all, a very pleasant experience.



Lugano Airport by Riccardo Cerutti

25 February 2008   Customer Rating : 4 Star Rating

Lugano-Agno is a little airport (maybe the smallest in Switzerland), but I think it's the most efficient. It's commercial says: "You'll be in the air in 20 minutes" and it's the truth. I think it's a great airport.

Lugano Airport by Harun Rathore

1 June 2006   Customer Rating : n/a

Arrived and departed from Lugano Airport last week. It surely is one of the smallest airports I have ever seen. Passport control is extremely fast, baggage reclaim, too. (SWISS does not yet recognize priority labeling from other Star Alliance members.) Regular shuttle service to and from Lugano city centre is timed to match arrivals and departures from and to Zurich. There are a few shops and restaurants outside the airport. Check-in on departure is very swift, too. The staff are highly motivated and efficient. They managed to have our luggage checked through to final destination although our onward flight from Zurich was not booked under the same reservation code. (Yet again, no priority labels.) You then go through security control and are in the waiting area about five minutes after entering the terminal building. Only downside, there is not much you can do after passing through the security control. But then, it is only minutes from arriving in the departure area to boarding.










 


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