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Blackpool Airport
6.8 out of 10  6.8 out of 10
33 reviews

 



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BLACKPOOL AIRPORT customer review :  4 April 2014 by K Mond    (UK)

Rating : 1/10

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Recommended

This place is the pits! Ever since they took over which is several years ago, the owners impose an Airport Development Tax (ADT) of 10 per person. Yes, if you are going to be back in less than 2 weeks it entitles you to "free" parking (how can a tax of 10 per head be free) on a quagmire at best with absolutely no security. The tax was allegedly to develop the airport (hence the name) but every cent of it goes into the pockets of the Directors. Not a single penny has been spent on improvements. The owners will argue that the place has been improved .... and it has. However the franchises that use the place (duty free, cafe, newsagents etc) all paid for the improvements so don't believe the owners. The place is also filthy and cold and when it rains they have to use buckets to collect rainwater. As for the security and check-in staff - the check-in staff turn up when they feel like it and the security staff are rude and surly and totally objectionable. Completely different to the pleasant and helpful staff at Manchester.



BLACKPOOL AIRPORT customer review :  29 October 2013 by G Cameron    (UK)

Rating : 0/10

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Recommended

Dreadful, do not let your student sons and daughters fly home from Blackpool. My son had to scrape the 10 ADF fee from his pockets. He is a student with virtually no money and had no warning that he was going to need an extra £ 10! Very unfair and simply disgusting. I intend to complain to Jet2 about the airport they are using.



BLACKPOOL AIRPORT customer review :  16 October 2013 by C Knight    (UK)

Rating : 0/10

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Recommended

I flew from Blackpool airport to Belfast for the first time, I always fly from Liverpool to Belfast with Easyjet but the flight times were better and it was slightly cheaper to fly with Jet2 from Blackpool. I was expecting a small airport with limited facilities but nothing prepared me for the facilities here. Parking is free, which was a bonus for me when booking, on arrival however both car parks P1 and P2 were full and ended up abandoning my car on a grass area known as an overfill car park. This was a 10 minute walk to the airport. On arrival there was nothing before the departure lounge. The cash machine was out of service and WHSmiths closed. Paying the 10 airport charge was no problem and I was assisted with my baggage tag by a very helpful Jet2 worker. The worst experience was going through security where the staff were extremely rude not just with me but with an elderly couple in front of me. I agree that security needs to be strict but not intrusive and this was made a much more uncomfortable experience by the rudeness and lack of customer service with the staff. I will never be using this airport again and even after a drink from the limited choice in the cafe/bar I was still reeling. I can safely say this is the 1st and last time I will use this airport.



BLACKPOOL AIRPORT customer review :  9 September 2013 by Paul Wharmby    (UK)

Rating : 8/10

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Recommended

We travelled to Turkey on Jet2 mid-August, returning early-September. We travelled from Blackpool as the holiday was some 250 cheaper than using Manchester. The car park ticket machine had run out of tickets, but that didn't matter as the barriers to P2 had been broken off. We parked a good 5 minutes' walk from the terminal, but it's free so I don't really see that being a problem. The terminal building is very basic, and is more reminiscent of a coach station but check-in and security were both quick and easy (as was paying the ADF) and we were sitting in the bar area enjoying our first drink of the holiday while we'd still have been in the security queue at Manchester. An important point was that, because we were going on a small plane to a small airport, check-in at Dalaman on our return was incredibly easy, drawing jealous stares from fellow travellers who were in 200-long queues. On our return to Blackpool, from wheels stop, through security and baggage reclaim to leaving the airport took less than 30 minutes. You absolutely cannot get better. The airport has a runway, planes, somewhere to sit and somewhere to get a drink. What else do you need?



BLACKPOOL AIRPORT customer review :  5 August 2013 by Alan Shaw    (UK)

Rating : 5/10

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Recommended

Whilst the amenities are those of a small airport they are still extremely limited. My main concerns regarding this airport are the poor services offered by the lounge and payment charged is way in excess of services on offer. There are limited drinks, no WIFI, limited snacks and maximum stay without flight delays is approximately one hour. Also when flight arrivals are able to collect their luggage and able to visit the conveniences there is only one female toilet, one male toilet and one disabled toilet all with insufficient toilet rolls. Totally unsatisfactory when approximately 300 people are landing.



BLACKPOOL AIRPORT customer review :  4 July 2013 by Peter Walker    (UK)

Rating : 2/10

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Recommended

The poor lighting inside makes it look as if you have just walked into a fairground dark ride. The gents toilet (singular you'll notice), always smells of something unpleasant. The advertising blurb tells of facilities that are never open and it has a help desk that is manned only when the staff feel like it, which is as good as never. It looks like an uncompleted job on which the builders have walked off, because the service pipes are all exposed and there is not so much as a false ceiling to hide it all. It has been like this for decades. To then ask the public to pay 10 each to refurbish something that should be done out of the operating profits over many years, is a disgrace. Forget expecting to see a terminal akin to those airy ones with glass and steel as at `proper` airports, this is a chicken-shed inspired, windowless, dark, oblong box. You are unable to see any aircraft from inside or outside, so plane spotters stay away.



BLACKPOOL AIRPORT customer review :  21 June 2013 by J Hilton    (UK)

Rating : 9/10

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Recommended

I flew to Palma, Mallorca on 1st May and returned on 15th May. All in all the experience was very pleasant. There was far less hassle than at the larger airports and the facilities available were quite adequate for my needs. There were no queues at the check-in desk and no queues at the carousel on our return. All the staff I encountered were polite and friendly. I do not like flying at all but the relative calm and lack of large numbers of people made the experience far less daunting than usual. Blackpool airport is on my doorstep so I will definitely be using it again if I went to go to any of the destinations offered.



BLACKPOOL AIRPORT customer review :  3 June 2013 by B Coward    (UK)

Rating : 0/10

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Recommended

We flew on a Jet2.Com flight out of Blackpool to Majorca. At the same time there was another Jet2.com flight to another European destination. Check in with the Jet2.com staff was easy and a good experience. However, we then had to join the chaotic scenes of security. One man checking the boarding passes of 2 charter flights (leaving within 15 minutes of each other), then onto security. Whilst I do not mind any level of additional scanning and checks, the method that these were conducted was shoddy. There was one x-ray machine in use, and many staff just stood around. We were asked to remove all electrical items from the hand luggage to go into separate plastic boxes. As we were doing this (on the floor as there were no tables to place our items on) the staff were tutting. Once we go through the person scanner the staff were telling us to move on into departure, despite our items still being in a queue to go through the x-ray machine. I know this chaos is not a one off, as when we returned from our holiday, the place was late into Majorca, and the cabin crew said that this was because of problems at Blackpool with getting staff through. The Jet2.com flights are weekly from Blackpool and clearly, the airport cannot cope. We for one will not be flying from Blackpool again choosing Liverpool or Manchester (who have the same level of security but it is managed in a capable and professional way - unlike Blackpool).



BLACKPOOL AIRPORT customer review :  28 December 2012 by C Rigby    (UK)

Rating : 0/10

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Recommended

I totally agree with the comments made on the 20.12.12, very stressful flying from here. We have had 4 holidays abroad this year with no problems, decide to have a quick break to Dublin and this was the worse decision to fly from Blackpool. Will never fly from here.



BLACKPOOL AIRPORT customer review :  20 December 2012 by J Woodman    (UK)

Rating : 0/10

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Recommended

Ludicrously complex system for collecting unannounced 10 airport departure fee, with no information provided and staff unhelpful. Access from road well-signposted but then no indication of where to go (head as if for the hotel car-park). No facilities before Departure Lounge other than machines. Only bright spot was the extremely pleasant and helpful staff at Europ car-hire.



BLACKPOOL AIRPORT customer review :  17 October 2012 by E Harrison    (UK)

Rating : 9/10

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Recommended

I have used the Blackpool Airport many times. Yes the airport is basic, but convenient. There are few shops, but then I don't fly on a shop. There are no major queues as a general rule. The terminal door is near the check in, the check in is near security and you walk straight into the departure lounge. Highly recommended for families and disabled.



BLACKPOOL AIRPORT customer review :  24 September 2012 by B Martin    (UK)

Rating : 2/10

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Recommended

We arrived at the airport in plenty of time yet it took over an hour to get through security, 2 flights were trying to get through at the same time. UKBA were inefficient, one passenger was taken to a separate room and everything just stopped! There were 2 scanners but only one in use with half a dozen staff stood around doing very little. Our flight was 8.35am and we had to leave home at 5.30am did not have time to buy any mags or newspapers as most of our flight had already boarded. The 10 surcharge for each passenger means it would be cheaper to pay for car parking, we have been flying from Blackpool for over 5 years and the improvement fee does not seem to be spent anywhere that we could see so as far as I am concerned it was a con. Our flight home was delayed an hour from Alicante.



BLACKPOOL AIRPORT customer review :  20 September 2012 by M Kinney    (Northern Ireland)

Rating : 5/10

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Recommended

We travelled back from Blackpool airport to Belfast, 10th Sep 2012. We could not get through security before paying 10 each, why are travellers not made aware of this charge before they travel? This information should have been disclosed to all airlines and travel agents so that they could inform would be travellers of this fee.



BLACKPOOL AIRPORT customer review :  11 September 2012 by S Orr    (UK)

Rating : 1/10

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Recommended

On Friday 7th September I and two elderly relatives both in wheelchairs flew from Blackpool to Belfast International. The transport infrastructure at the airport is all but non-existent. No buses nearby or trains and taxis have to stop a good 30 meters at least away from the terminal buildings even if you have pre-booked assistance they will not bring wheelchairs out. The airport development fee is a joke despite being a requirement to leave I have no idea what they are spending the money on as the airport have no improvements. The terminal building which looks like a converted hanger or warehouse is very poorly laid out. The only queue of the security area goes across the building rather than deeper into it and can on a busy flight extend into the check in area. The security staff themselves are beneath contempt. Once we finally got through to the lounge there was no information, only a single small screen with flight details and the best part when our flight was called "could passengers who have booked special assistance make their way to the gate - um how?. At Belfast Int. Airport staff come and get you. On the flight I was travelling on there were at least six people in wheelchairs, but Blackpool does not have a working ambilift - a scissor lift on wheels with a cabin on the back used to get wheelchairs up to the level of an aircraft. So airport staff had to carry people up the normal stairs. Instead of spending 10 per person to get out of the airport, use the money to get to Manchester or Liverpool.



BLACKPOOL AIRPORT customer review :  29 June 2012 by T Brown    (Ireland)

Rating : 3/10

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Recommended

Very basic airport, only one cafe and shop in deps area. In fairness there is only a handful of flights a day so its probably all that's needed but queues and the inevitable knock on effect meant our food arrived as plane was boarding. Hand luggage was weighed although collectively they were well under the 7kg each allowance, some were over some under so we had to open them and move clothes between them. To add insult to this the handle of one of them was above metal frame and we had to either leave it or pay a 24 check-in fee. We chose to leave it and distribute the contents between other cases. The girl on desk was very nice and patient and even told us to just move things from one case to other however the whole thing was bizarre because leaving Dublin there was no problem with luggage and going back the plane was only 1/3 full so a bag 2" over limit was not really going to cause problems nor was any extra weight {which wasn't an issue anyway}. Also why could the "10 airport development departure charge" not be just added to ticket price? Speaking of that the security man when we going through was not aware that u16's don't pay it and held us up waiting on supervisor to come. I will go back to Blackpool but will probably go via Manchester even allowing for train fare it will probably work out cheaper, and in my opinion less stressful.



BLACKPOOL AIRPORT customer review :  19 June 2012 by T McAleer    (Northern Ireland)

Rating : 4/10

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Recommended

The airport is convenient in that it was only 20mins from where I was staying and I could get a lift from relatives therefore cutting down the cost. However on my return leg of my trip there was the matter of the 'airport development fee' which we were never informed of at any stage until we were turned away from the departure gate to go purchase this ticket! When I eventually got the ticket purchased they tried to tell me I was going to have to check in my bag because I was also carrying a handbag! I refused as I was able to carry both my handbag and hand luggage bag on outbound journey without any problems. Thankfully my sister was also travelling so I put her bag into mine! The airport is small, but what do you expect for Blackpool? No need for a car, plenty of trains about and good service!



BLACKPOOL AIRPORT customer review :  24 April 2012 by P Hodgins    (UK)

Rating : 0/10

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Recommended

For a start there are next to know facilities, other than a shop that sells all the 'tat' of the day, a small coffee shop with no food available and the toilets air-side consisting of an outdoor port-a-loo. We travelled though on 12th of April. After we had checked in we were informed that none of the security scanners were working, resulting in all bags being hand searched. This was one thing but after standing in the security queue for over 2 hours, only 2 flights were departing at this time, we found that 4 of the 9 security staff were standing in a huddle having a chat, while the airport manager was leaning on the wall. You also have to pay 10 'airport development' fee for the privilege of going through security! Avoid at all cost and pay the small extra to fly from Manchester.



BLACKPOOL AIRPORT customer review :  10 March 2012 by Roger Ward    (UK)

Rating : 8/10

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Recommended

I have read numerous reviews complaining of the car parking and the development fee. Yes the car parks are not smooth tarmac, but both are fenced with access control and CCTV so in reality they are as secure as most airports. As for the terminal I can imagine it struggles when at capacity, but for the majority of the time the slots are such that there is only one full size plane at a time and for this the facilities are fine. There is not the glitz of most modern airports, but for us this is a plus point. From check-in, though security and to departure gate is probably no more than 100 paces. There are not many shops, but a basic duty free shop, a cafe, bar and Newsagent.



BLACKPOOL AIRPORT customer review :  9 November 2011 by Graham Leigh    (UK)

Rating : 2/10

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Recommended

Left to fly to Alicante. Checked in on line to save time but spent approx 50 minutes in a corridor queuing to travel less than 50 yards for security checks - they only have one baggage scanner. There were plenty of security staff on hand but they didn't seem to be doing much and only had one speed - very slow. Elderly people and those with young children would have struggled. As we arrived in the departure area our flight was being called. Our return flight back to Blackpool was delayed leaving Alicante meaning it would have arrived at 12.30am, Blackpool only stays open until midnight. The result was we landed at Manchester and had to be bussed back to Blackpool. The other problem at Blackpool is the 10 airport development Fee levied on every adult passenger. Goodness knows how much airport authorities have raked in from this scam but there is absolutely no evidence of any development taking place whatsoever. As for Blackpool International Airport, an airfield would be a more apt description.



BLACKPOOL AIRPORT customer review :  21 September 2011 by A Roberts   (UK)

Customer Rating :  1/5

1 Star Rating   

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A basic and small airport which although advantageous at times, is also its downfall. On the third time of flying out of here recently, myself and my family were booked on one of the two flights scheduled to depart at the same time, this showed how inadequate this airport is at handling more than one flight. The sole cafe in the departure was overwhelmed to a point where the lack of staff meant they could only offer bacon/sausage/egg barms instead of the other breakfast offerings such as a Full English. It is unacceptable that the facilities are not geared to cope with more than one flight. The second criticism is the car park. Spaces are effectively unmarked and in bad condition, the overflow car park to the side of the terminal building is a large lawn with some tarmac for cars to drive along. The 10 Airport Development Fee - I am struggling to see how this could be justified, there is little evidence of this having been spent since its implementation and little/no evidence of development plans with this money. If they were using this money then I wouldn't have much of a problem, but as this is not the case I do. Overall, I was not impressed with my recent experience.


BLACKPOOL AIRPORT customer review :  22 July 2011 by J Prentice   (UK)

Customer Rating :  1/5

1 Star Rating   

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Just used Blackpool airport must say what a complete shambles this place is - from so called car park to terminal which is very dirty and ill kept. As to 10 charge what do they use this for - it is not cleaning and refurbishment looking at state of place.


BLACKPOOL AIRPORT customer review : 11 September 2010 by C O'Neill

Customer Rating : 4/5

4 Star Rating

A small and quite basic airport. On arrival the baggage area felt quite temporary. It was small and a semi-permanent warehouse type of building. It was a kind of heavy duty plastic panel building. It was OK in summer but might be pretty cold waiting for bags in winter. Departing was fine, clear and well signposted. The shopping/eating facilities were not great, nothing wrong with them but just limited. The entire departure section of the airport appears to be 1 hall. So all the gates are easy to find and don't take any time to get to.


BLACKPOOL AIRPORT customer review : 10 August 2009 by B Scott

Customer Rating : 1/5

1 Star Rating

My experience of Blackpool Airport was not a positive one, and I will certainly not be flying from this airport again. The free parking, one of the airport's selling points, is a less positive feature when you realise you are parking in a field a long distance from the terminal building. It would frankly be an insult to charge anybody to park on what is, essentially, a glorified field. The Airport Development fee, though much needed in terms of the airport requiring a lot of development, is also a very irritating element of this airport experience. There is certainly no evidence of this money being spent on the previously mentioned car park, or in fact the terminal building which reminded me of a scout hut in terms of build and facilities. My experience was not helped my officious staff, many of who were clearly on a power trip, indulging in their own self importance. The highlight of this was in the cafe in the departure lounge, where the man serving decided I did not have time for the bacon sandwich I ordered (without even knowing which flight I was on, or in fact what time I was departing). The facilities are extremely basic. On our return, entering the scout hut via a fire exit added to the sense of amateurism that surrounds the whole experience of flying from this airport. Unless flights were a complete bargain, I would certainly not choose to fly from Blackpool again.


BLACKPOOL AIRPORT review : 8 July 2009 by R Fairweather

Customer Rating : 4/5

4 Star Rating

Nice small airport, but agree that Airport Development Fund is a bit much. Hopefully it will be used to improve car park and signage. Had to park in a field masquerading as car park 2, no shuttle transfer so you have to drag your cases through the mud. Rest of airport is very pleasant with a nice departure area and on our return a very prompt luggage retrieval.


BLACKPOOL AIRPORT review : 27 June 2009 by N Brown

Customer Rating : 4/5

4 Star Rating

It was only after I booked a flight from Blackpool airport that I discovered our family would each have to pay 10 passenger Airport Development Fee which I think is too high. I now wish we'd chosen Manchester airport which does not charge passengers extra just to reach the departure gate. Blackpool airport is OK as it is without the 'enhancements' which are not always worth the extra expense.


BLACKPOOL AIRPORT review : 17 June 2009 : by C Stephenson

Customer Rating : 3/5

3 Star Rating

A nice, small airport with a friendly atmosphere. Unfortunately, this impression is spoilt by the Airport Development Fee which is cheekily charged to all adult passengers (you have to buy a ticket for 10 before you can enter the Departures area). This does discourage me from using the airport. We were allowed to enter the executive lounge (with free drinks) but I'd rather have kept the 20 - it represented about 10% of the flight cost. I don't particularly want the airport to "develop" as it's a good small size at the moment and small airports tend to be much better than big ones (see how Liverpool Airport has deteriorated as it has "developed"!).


BLACKPOOL AIRPORT review : 5 February 2009 : by P Sloan

Customer Rating : 3/5

3 Star Rating

We used this airport last June to get to Girona. Pleasant, small, uncomplicated, very much a provincial airport. the only gripe I'd have is the long stay car park, large parts do not have tarmac, signage is next to useless.


BLACKPOOL AIRPORT review : 31 October 2008 : by J Taylor

Customer Rating : 4/5

4 Star Rating

This is our first choice of airport when flying to Alicante. It is easy to get to from Preston and always found checking in and the lounge area a pleasant experience. Coming back is even better. Usually no longer than 25 mins from dis-embarking to collecting luggage and then away home.


Blackpool Airport by B Cowan

10 March 2008   Customer Rating : 4 Star Rating

I have used this Airport a number of times and I have to say it is a joy to use. From parking through check-in and security, no problems were experienced. The only downside with this Airport are the lack of destinations.

Blackpool Airport by Elliot Hutchinson-Cox

17 July 2007   Customer Rating : 4 Star Rating

Used this airport for flights to and from Alicante. Good little airport, check-in was fine, departure lounge is big enough for the type of airport. No problems at all, not the best signposted airport but not a huge problem. Good airport.

Blackpool Airport by Andrew Bennett

2 November 2006   Customer Rating : n/a

I used this airport for the first time last week and am not so enthusiastic as previous contributors. I arrived in the dark on a wet and windy morning and had great difficulty in locating an empty parking space in the ill-lit long stay area, and was then faced with a quite long walk on an uneven, muddy and potholed path to the terminal building. Monitor screens gave no information about flights until about two minutes before boarding. On the return journey, it took half an hour for baggage to be brought all of 200 yards from the plane to the carousel at a time when there was no other activity whatsoever on the tarmac. Durham Tees Vally, which I use regularly and must be of a similar size and level of busy-ness, seems a much better-organised and more efficient airport: or was I just unlucky this time?


Blackpool Airport by Julie Moore

28 September 2006

What an absolute joy this airport is. Short taxi ride away, extremely fast checkin from very pleasant staff. The seating area is very comfy. Nice eating area with a decent choice of food, drinks and what a lovely duty free shop. As I do not do long haul flights I will try to plan my holidays around flights from this airport.

Blackpool Airport by John Morris

21 November 2005

Super airport, easy to get to, easy parking, very fast check in. From leaving the plane to my car seat or taxi in 2 mins.!









 


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