Emirates is named the World’s Best Airline in 2016 by customers in the largest international passenger satisfaction survey. The Top 10 rating results are based on the annual Customer Satisfaction Survey, published in the WORLD AIRLINE AWARDS.
The Top 10 Airlines of 2016
ANA All Nippon Airways
Emirates was voted the World’s Best Airline by customers at the 2016 Skytrax World Airline Awards held at Farnborough Airshow. This is the fourth time Emirates has won this top prize in the awards history. Qatar Airways was second in the global ranking and won a range of top awards being named the World’s Best Business Class, the World’s Best Business Class lounge and Best Airline Staff in the Middle East. Third placed Singapore Airlines achieved top success winning the award for Best Airline in Asia, as well as the title for the Best Business Class Airline Seat.
These Skytrax awards are Passenger’s Choice Awards and often described as “the Oscars of the aviation industry“.
The SKYTRAX World Airline Awards are most coveted Quality accolades for the world airline industry.
Travellers across the globe take part each year in the world’s largest international airline passenger satisfaction survey to decide the award winners. The Survey covers full-service and low-cost airlines, and measures standards across 41 key performance indicators of airline front-line product and service.
Nine airlines in the world hold the prestigious Certified 5-Star Airline Rating... Read more ›
World's Top 100 Airlines
Travellers take part each year in the world’s largest international airline passenger satisfaction survey to decide award winners... Read more ›
Become a Skytrax Member
Register as a Skytrax Member and benefit from selected offers... Read more ›
Finding the "best" airline seat
More airlines now offer the option to pay and reserve your seats online, either at the time of booking, or when you perform online check-in. This is the safest way to try and get the seat of your choice, but please remember that this is not always a guarantee that you will receive this seat... Read more ›
Read the Airline Features
Our Special Features section lets you take a look inside airline cabins, view airline seats or maybe savour airline onboard meal options. See inside airline lounges and read our latest “Flying With” airline guides... Read more ›
Restaurant upstairs either buffet or a la carte menu has a large array of choice and there is another downstairs where you can order sandwich and snacks of your choice. Showers are comfortable and quite a large number. Excellent wifi connection and sockets to charge phones... Read more ›