The 3-Star Airline Rating is awarded to airlines delivering a fair Quality performance that conforms to an industry “average” of acceptable product and service standards.
The 3-Star Airline rating signifies a satisfactory standard of core Product for most travel categories (ie. cabin of travel), but it also reflects some inconsistency amongst either standards of front-line Staff Service or Product delivery for the Cabin Service and their home-base Airport environments.
World Airline Rating is the global airline quality ranking programme operated by SKYTRAX, the international air transport rating organisation. Ratings are determined through direct and professional analysis of Quality standards, and the Airline Star Ratings are recognised as a global Benchmark of airline standards.