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Representing a poor Quality performance - falling below the industry average in the different competitive rankings of Product and
Service standards. The Official SKYTRAX 2-Star Airline rating represents a poor standard of Product and / or poor and inconsistent standards of Staff Service delivery in Onboard or Airport environments.
This Rating is assessed by SKYTRAX after detailed Product and Service standards analysis for each featured airline, and is not connected in any way to customer ratings across the Forum pages on this site
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