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Moscow Sheremetyevo Airport  2-Star Airport Ranking

RANKING BY TERMINAL

Moscow Sheremetyevo Airport
Skytrax Airport Rating 2012 2.0 Star Rating: Poor

Terminal B/C

2-Star Rating

Terminal D

3-Star Rating

Terminal E/F

2.5-Star Rating
   
 

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MOSCOW SHEREMETYEVO AIRPORT : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use 3.5-Star Rating Parking + Transportation information 3-Star Rating
Language Options 2-Star Rating Transit Passenger Information 2-Star Rating
Flight Information 4-Star Rating Terminal Guides 3-Star Rating
Shopping information 3-Star Rating Flight Schedules 4-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 3-Star Rating Public Transport - national connections 3-Star Rating
Public Transport - Ease of Location 3.5-Star Rating Parking - short term 3.5-Star Rating
Public Transport - downtown Express 2-Star Rating Parking - long term 3-Star Rating
Public Transport - Taxi availability 4-Star Rating Location of Car Rental 3-Star Rating
Hotel shuttle bus - Location 3-Star Rating Hotel shuttle bus - Service frequency 2-Star Rating


MOSCOW SHEREMETYEVO AIRPORT : Security and Immigration Service

Security screening - Waiting Times 2.5-Star Rating Immigration - Arrival Queue times 3-Star Rating
Security screening - Staff Efficiency 3.5-Star Rating Immigration - Departure Queue times 2.5-Star Rating
Security screening - Staff Attitude 2-Star Rating Immigration - Fast Track channel 1.5-Star Rating
Security screening - Staff Languages 2-Star Rating Immigration - Staff Attitude 2.5-Star Rating
Security screening - Fast Track 1.5-Star Rating Immigration - Staff languages 2-Star Rating


MOSCOW SHEREMETYEVO AIRPORT : Passenger Arrivals

TERMINAL B/C
Arrival - Walking distances 3-Star Rating Arrival - Direction Signage 3-Star Rating
Arrival - Distance to Baggage hall 3-Star Rating Arrival - Baggage hall Facilities 2-Star Rating
Arrival - Bag Delivery times 3-Star Rating Arrival - Baggage cart availability 3.5-Star Rating
Arrival - Terminal temperatures 3-Star Rating Arrival - Meet and Greet facilities 2-Star Rating
TERMINAL D
Arrival - Walking distances 3.5-Star Rating Arrival - Direction Signage 3-Star Rating
Arrival - Distance to Baggage hall 3.5-Star Rating Arrival - Baggage hall Facilities 3-Star Rating
Arrival - Bag Delivery times 3-Star Rating Arrival - Baggage cart availability 4-Star Rating
Arrival - Terminal temperatures 3.5-Star Rating Arrival - Meet and Greet facilities 3.5-Star Rating
TERMINAL E/F
Arrival - Walking distances 3-Star Rating Arrival - Direction Signage 4-Star Rating
Arrival - Distance to Baggage hall 3-Star Rating Arrival - Baggage hall Facilities 2-Star Rating
Arrival - Bag Delivery times 2.5-Star Rating Arrival - Baggage cart availability 4-Star Rating
Arrival - Terminal temperatures 3.5-Star Rating Arrival - Meet and Greet facilities 2-Star Rating

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MOSCOW SHEREMETYEVO AIRPORT : Departures & Transit

TERMINAL B/C
Check in - Counter Location 3-Star Rating Check in - Waiting times 3-Star Rating
Check in - Queue Management 2-Star Rating Check in - Waiting facilities 2-Star Rating
Terminal - Information screens 3-Star Rating Terminal - Walking distances 3-Star Rating
Terminal - Transfer area location 2-Star Rating Terminal - Transfer Queue times 2-Star Rating
Ease of Transfer - B/C to E/F/G 2-Star Rating    
TERMINAL D
Check in - Counter Location 4-Star Rating Check in - Waiting times 3-Star Rating
Check in - Queue Management 2.5-Star Rating Check in - Waiting facilities 3-Star Rating
Terminal - Information screens 4-Star Rating Terminal - Walking distances 4-Star Rating
Location of Transfer area 3-Star Rating Terminal - Transfer Queue times 2.5-Star Rating
Ease of Transfer : D to E/F 3-Star Rating Ease of Transfer - D to B/C 2-Star Rating
TERMINAL E/F
Check in - Counter Location 3-Star Rating Check in - Waiting times 2.5-Star Rating
Check in - Queue Management 2-Star Rating Check in - Waiting facilities 2-Star Rating
Terminal - Information screens 3.5-Star Rating Terminal - Walking distances 3.5-Star Rating
Location of Transfer area 3-Star Rating Terminal - Transfer Queue times 2-Star Rating
Ease of Transfer : E/F to D 3.5-Star Rating Ease of Transfer : E/F to B/C 2-Star Rating

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MOSCOW SHEREMETYEVO AIRPORT : Terminal Comfort and Terminal Facilities

TERMINAL B/C
Terminal - Seat availability 3-Star Rating Terminal - Flight Screens 3.5-Star Rating
Terminal - Passenger crowding 2.5-Star Rating Terminal - Airport PA clarity 3-Star Rating
Terminal - Natural daylight 3.5-Star Rating Terminal - Service counters 2-Star Rating
Terminal - Ambience & Decor 2.5-Star Rating Terminal - ATM / Cash machines 2-Star Rating
Terminal - External views 3-Star Rating Terminal - Bureau de Change 2-Star Rating
Terminal - General Cleanliness 3-Star Rating Terminal - WiFi access 1-Star Rating
Terminal - Air Temperature 3.5-Star Rating Terminal - Public Internet facilities 1-Star Rating
Comfort - Washroom Location 3-Star Rating Terminal - Public Telephones 2-Star Rating
Comfort - Washroom cleanliness 2-Star Rating Terminal - Business Centre 1-Star Rating
Comfort - Shower Availability 1-Star Rating Comfort - Disabled facilities 2-Star Rating
Comfort - Hotel / Dayroom facilities 1-Star Rating Comfort - Quiet / rest areas 2-Star Rating
Comfort - Baby changing 2-Star Rating Comfort - Smoking area 2-Star Rating
Comfort - Child Play facilities 3-Star Rating Comfort - Boarding Gate facilities 2-Star Rating
Comfort - Leisure facilities 1-Star Rating Comfort - Boarding Gate seating 3-Star Rating
TERMINAL D
Terminal - Seat availability 3.5-Star Rating Terminal - Flight Screens 4-Star Rating
Terminal - Passenger crowding 3.5-Star Rating Terminal - Airport PA clarity 3.5-Star Rating
Terminal - Natural daylight 4-Star Rating Terminal - Service counters 2.5-Star Rating
Terminal - Ambience & Decor 3.5-Star Rating Terminal - ATM / Cash machines 3.5-Star Rating
Terminal - External views 4-Star Rating Terminal - Bureau de Change 3-Star Rating
Terminal - General Cleanliness 3-Star Rating Terminal - WiFi access 2.5-Star Rating
Terminal - Air Temperature 3.5-Star Rating Terminal - Public Internet facilities 2-Star Rating
Comfort - Washroom Location 3-Star Rating Terminal - Public Telephones 3-Star Rating
Comfort - Washroom cleanliness 2.5-Star Rating Terminal - Business Centre 1-Star Rating
Comfort - Shower Availability 1-Star Rating Comfort - Disabled facilities 3-Star Rating
Comfort - Hotel / Dayroom facilities 1-Star Rating Comfort - Quiet / rest areas 2.5-Star Rating
Comfort - Baby changing 3.5-Star Rating Comfort - Smoking area 2-Star Rating
Comfort - Child Play facilities 3-Star Rating Comfort - Boarding Gate facilities 3.5-Star Rating
Comfort - Leisure facilities 1-Star Rating Comfort - Boarding Gate seating 4-Star Rating
TERMINAL E/F
Terminal - Seat availability 3-Star Rating Terminal - Flight Screens 4-Star Rating
Terminal - Passenger crowding 2.5-Star Rating Terminal - Airport PA clarity 3.5-Star Rating
Terminal - Natural daylight 3.5-Star Rating Terminal - Service counters 2-Star Rating
Terminal - Ambience & Decor 3-Star Rating Terminal - ATM / Cash machines 3-Star Rating
Terminal - External views 3-Star Rating Terminal - Bureau de Change 3-Star Rating
Terminal - General Cleanliness 3-Star Rating Terminal - WiFi access 2-Star Rating
Terminal - Air Temperature 3.5-Star Rating Terminal - Public Internet facilities 1-Star Rating
Comfort - Washroom Location 3-Star Rating Terminal - Public Telephones 3-Star Rating
Comfort - Washroom cleanliness 2-Star Rating Terminal - Business Centre 1-Star Rating
Comfort - Shower Availability 1-Star Rating Comfort - Disabled facilities 3-Star Rating
Comfort - Hotel / Dayroom facilities 1-Star Rating Comfort - Quiet / rest areas 2-Star Rating
Comfort - Baby changing 3-Star Rating Comfort - Smoking area 3-Star Rating
Comfort - Child Play facilities 2.5-Star Rating Comfort - Boarding Gate facilities 2-Star Rating
Comfort - Leisure facilities 1-Star Rating Comfort - Boarding Gate seating 3-Star Rating

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MOSCOW SHEREMETYEVO AIRPORT : Shopping, Food and Beverage

TERMINAL B/C - SHOPPING
Shopping - Landside 2-Star Rating Tax free - Int'l brand selections No Ranking
Shopping - Airside 3-Star Rating Tax free - Pricing policy No Ranking
Shops - Staff Service 3-Star Rating Tax free - Variety of outlets No Ranking
TERMINAL B/C - FOOD + BEVERAGE
Restaurants - Local food choices 3-Star Rating Coffee/Snack outlets - Landside 2-Star Rating
Restaurants - Int'l food choices 3-Star Rating Coffee/Snack outlets - Airside 3-Star Rating
Restaurants - Staff service 3-Star Rating Food + Beverage - Price policy 3.5-Star Rating
Food + Beverage - Opening hours 3.5-Star Rating Food + Beverage - Payment options 3.5-Star Rating
TERMINAL D - SHOPPING
Shopping - Landside 3-Star Rating Tax free - Int'l brand selections 4-Star Rating
Shopping - Airside 3.5-Star Rating Tax free - Pricing policy 3.5-Star Rating
Shops - Staff Service 3-Star Rating Tax free - Variety of outlets 3-Star Rating
TERMINAL D - FOOD + BEVERAGE
Restaurants - Local food choices 3-Star Rating Coffee/Snack outlets - Landside 3-Star Rating
Restaurants - Int'l food choices 3.5-Star Rating Coffee/Snack outlets - Airside 3.5-Star Rating
Restaurants - Staff service 3.5-Star Rating Food + Beverage - Price policy 3.5-Star Rating
Food + Beverage - Opening hours 3.5-Star Rating Food + Beverage - Payment options 3.5-Star Rating
TERMINAL E/F - SHOPPING
Shopping - Landside 2-Star Rating Tax free - Int'l brand selections 3.5-Star Rating
Shopping - Airside 3.5-Star Rating Tax free - Pricing policy 3.5-Star Rating
Shops - Staff Service 3-Star Rating Tax free - Variety of outlets 3-Star Rating
TERMINAL E/F - FOOD + BEVERAGE
Restaurants - Local food choices 3.5-Star Rating Coffee/Snack outlets - Landside 2-Star Rating
Restaurants - Int'l food choices 3-Star Rating Coffee/Snack outlets - Airside 3-Star Rating
Restaurants - Staff service 3-Star Rating Food + Beverage - Price policy 3.5-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 3-Star Rating

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