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Changi Airport Singapore  5-Star Airport Ranking

RANKING BY TERMINAL

Changi Airport Singapore
Skytrax Airport Rating 2012 5.0 Star Rating: Excellent

Terminal 1

4-Star Rating

Terminal 1

5-Star Rating

Terminal 1

5-Star Rating

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CHANGI AIRPORT SINGAPORE : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use 4.5-Star Rating Parking + Transportation information 4-Star Rating
Language Options 3.5-Star Rating Transit Passenger Information 4.5-Star Rating
Flight Information 4.5-Star Rating Terminal Guides 4.5-Star Rating
Shopping information 4.5-Star Rating Flight Schedules 4-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 4.5-Star Rating Public Transport - national connections 4.5-Star Rating
Public Transport - Ease of Location 4.5-Star Rating Parking - short term 4-Star Rating
Public Transport - downtown Express 3.5-Star Rating Parking - long term 3.5-Star Rating
Public Transport - Taxi availability 4-Star Rating Location of Car Rental 4-Star Rating
Hotel shuttle bus - Location 3.5-Star Rating Hotel shuttle bus - Service frequency 3-Star Rating


CHANGI AIRPORT SINGAPORE : Security and Immigration Service

Security screening - Waiting Times 4.5-Star Rating Immigration - Arrival Queue times 4-Star Rating
Security screening - Staff Efficiency 4-Star Rating Immigration - Departure Queue times 4-Star Rating
Security screening - Staff Attitude 4-Star Rating Immigration - Fast Track channel 3-Star Rating
Security screening - Staff Languages 4-Star Rating Immigration - Staff Attitude 4-Star Rating
Security screening - Fast Track 3-Star Rating Immigration - Staff languages 4-Star Rating


CHANGI AIRPORT SINGAPORE : Passenger Arrivals

TERMINAL
Arrival - Walking distances 4-Star Rating Arrival - Direction Signage 5-Star Rating
Arrival - Distance to Baggage hall 4-Star Rating Arrival - Baggage hall Facilities 4.5-Star Rating
Arrival - Bag Delivery times 4.5-Star Rating Arrival - Baggage cart availability 4.5-Star Rating
Arrival - Terminal temperatures 4-Star Rating Arrival - Meet and Greet facilities 4.5-Star Rating

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CHANGI AIRPORT SINGAPORE : Departures & Transit

TERMINAL
Check in - Counter Location 4.5-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4.5-Star Rating Check in - Waiting facilities 4-Star Rating
Terminal - Information screens 5-Star Rating Terminal - Walking distances 4-Star Rating
Terminal - Transfer area location 4.5-Star Rating Terminal - Transfer Queue times 4.5-Star Rating
Ease of Transfer 4-Star Rating    


CHANGI AIRPORT SINGAPORE : Terminal Comfort and Terminal Facilities

TERMINAL
Terminal - Seat availability 5-Star Rating Terminal - Flight Screens 5-Star Rating
Terminal - Passenger crowding 4-Star Rating Terminal - Airport PA clarity 5-Star Rating
Terminal - Natural daylight 4.5-Star Rating Terminal - Service counters 5-Star Rating
Terminal - Ambience & Decor 4.5-Star Rating Terminal - ATM / Cash machines 4.5-Star Rating
Terminal - External views 4.5-Star Rating Terminal - Bureau de Change 4-Star Rating
Terminal - General Cleanliness 5-Star Rating Terminal - WiFi access 5-Star Rating
Terminal - Air Temperature 5-Star Rating Terminal - Public Internet facilities 5-Star Rating
Comfort - Washroom Location 4.5-Star Rating Terminal - Public Telephones 4-Star Rating
Comfort - Washroom cleanliness 4.5-Star Rating Terminal - Business Centre 4-Star Rating
Comfort - Shower Availability 4-Star Rating Comfort - Disabled facilities 4-Star Rating
Comfort - Hotel / Dayroom facilities 5-Star Rating Comfort - Quiet / rest areas 4.5-Star Rating
Comfort - Baby changing 4-Star Rating Comfort - Smoking area 4-Star Rating
Comfort - Child Play facilities 4.5-Star Rating Comfort - Boarding Gate facilities 4-Star Rating
Comfort - Leisure facilities 5-Star Rating Comfort - Boarding Gate seating 4.5-Star Rating

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CHANGI AIRPORT SINGAPORE : Shopping, Food and Beverage

SHOPPING
Shopping - Landside 4.5-Star Rating Tax free - Int'l brand selections 5-Star Rating
Shopping - Airside 5-Star Rating Tax free - Pricing policy 4-Star Rating
Shops - Staff Service 4.5-Star Rating Tax free - Variety of outlets 4.5-Star Rating
FOOD + BEVERAGE
Restaurants - Local food choices 5-Star Rating Coffee/Snack outlets - Landside 4.5-Star Rating
Restaurants - Int'l food choices 4.5-Star Rating Coffee/Snack outlets - Airside 4.5-Star Rating
Restaurants - Staff service 4.5-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4.5-Star Rating Food + Beverage - Payment options 4.5-Star Rating

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