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Incheon International Airport  5-Star Airport Ranking

RANKING BY TERMINAL

Incheon International Airport
Skytrax Airport Rating 2014 5.0 Star Rating: Excellent

Terminal

5-Star Rating
   

 

 

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INCHEON INTERNATIONAL AIRPORT : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use 4-Star Rating Parking + Transportation information 4-Star Rating
Language Options 4-Star Rating Transit Passenger Information 4-Star Rating
Flight Information 4.5-Star Rating Terminal Guides 4.5-Star Rating
Shopping information 3.5-Star Rating Flight Schedules 4-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 4.5-Star Rating Public Transport - national connections 4-Star Rating
Public Transport - Ease of Location 4-Star Rating Parking - short term 4-Star Rating
Public Transport - downtown Express 4-Star Rating Parking - long term 3.5-Star Rating
Public Transport - Taxi availability 4-Star Rating Location of Car Rental 3.5-Star Rating
Hotel shuttle bus - Location 3.5-Star Rating Hotel shuttle bus - Service frequency 3-Star Rating


INCHEON INTERNATIONAL AIRPORT : Security and Immigration Service

Security screening - Waiting Times 4-Star Rating Immigration - Arrival Queue times 3.5-Star Rating
Security screening - Staff Efficiency 4-Star Rating Immigration - Departure Queue times 3.5-Star Rating
Security screening - Staff Attitude 4-Star Rating Immigration - Fast Track channel 3-Star Rating
Security screening - Staff Languages 3-Star Rating Immigration - Staff Attitude 4-Star Rating
Security screening - Fast Track 3-Star Rating Immigration - Staff languages 3-Star Rating


INCHEON INTERNATIONAL AIRPORT : Passenger Arrivals

TERMINAL
Arrival - Walking distances 4-Star Rating Arrival - Direction Signage 5-Star Rating
Arrival - Distance to Baggage hall 4-Star Rating Arrival - Baggage hall Facilities 4-Star Rating
Arrival - Bag Delivery times 4.5-Star Rating Arrival - Baggage cart availability 4.5-Star Rating
Arrival - Terminal temperatures 4-Star Rating Arrival - Meet and Greet facilities 4.5-Star Rating

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INCHEON INTERNATIONAL AIRPORT : Departures & Transit

TERMINAL
Check in - Counter Location 4.5-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4.5-Star Rating Check in - Waiting facilities 4-Star Rating
Terminal - Information screens 5-Star Rating Terminal - Walking distances 4-Star Rating
Terminal - Transfer area location 4-Star Rating Terminal - Transfer Queue times 4-Star Rating
Ease of Transfer 4-Star Rating    


INCHEON INTERNATIONAL AIRPORT : Terminal Comfort and Terminal Facilities

TERMINAL
Terminal - Seat availability 5-Star Rating Terminal - Flight Screens 4.5-Star Rating
Terminal - Passenger crowding 4-Star Rating Terminal - Airport PA clarity 4.5-Star Rating
Terminal - Natural daylight 5-Star Rating Terminal - Service counters 5-Star Rating
Terminal - Ambience & Decor 4.5-Star Rating Terminal - ATM / Cash machines 4.5-Star Rating
Terminal - External views 5-Star Rating Terminal - Bureau de Change 4-Star Rating
Terminal - General Cleanliness 5-Star Rating Terminal - WiFi access 5-Star Rating
Terminal - Air Temperature 4.5-Star Rating Terminal - Public Internet facilities 5-Star Rating
Comfort - Washroom Location 4-Star Rating Terminal - Public Telephones 4-Star Rating
Comfort - Washroom cleanliness 4.5-Star Rating Terminal - Business Centre 4-Star Rating
Comfort - Shower Availability 4-Star Rating Comfort - Disabled facilities 4-Star Rating
Comfort - Hotel / Dayroom facilities 3.5-Star Rating Comfort - Quiet / rest areas 4.5-Star Rating
Comfort - Baby changing 4-Star Rating Comfort - Smoking area 3.5-Star Rating
Comfort - Child Play facilities 4-Star Rating Comfort - Boarding Gate facilities 4-Star Rating
Comfort - Leisure facilities 4-Star Rating Comfort - Boarding Gate seating 4.5-Star Rating

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INCHEON INTERNATIONAL AIRPORT : Shopping, Food and Beverage

SHOPPING
Shopping - Landside 4.5-Star Rating Tax free - Int'l brand selections 4.5-Star Rating
Shopping - Airside 4.5-Star Rating Tax free - Pricing policy 4-Star Rating
Shops - Staff Service 5-Star Rating Tax free - Variety of outlets 4.5-Star Rating
FOOD + BEVERAGE
Restaurants - Local food choices 5-Star Rating Coffee/Snack outlets - Landside 4.5-Star Rating
Restaurants - Int'l food choices 3.5-Star Rating Coffee/Snack outlets - Airside 4.5-Star Rating
Restaurants - Staff service 4.5-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4.5-Star Rating Food + Beverage - Payment options 4-Star Rating

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